Gree, I am missing a war reward. Hold Keeper 2359738/2178219 +8% Infantry Defense. Ticket(#2335051) sent 3 days ago with no response whatsoever. Please resolve this issue. There are others in my guild missing this reward too.
Gree, I am missing a war reward. Hold Keeper 2359738/2178219 +8% Infantry Defense. Ticket(#2335051) sent 3 days ago with no response whatsoever. Please resolve this issue. There are others in my guild missing this reward too.
Me too, ticket sent, no response.
Gree, why all the silence and no response?
We know You read everything on forum....
Same here....
I am missing top 3, 6 and 10 rewards
Our entire guild (Dragon Warriors) is missing that unit. Have sent in tickets that were "forwarded to specialists to escalate the issue" since right after war rewards were handed out. No response, no correction, regardless how many follow up emails have been sent
nothing ever changes glad im just a free player
Yes Gree - as I have discovered most top guilds are missing war rewards - these are the guilds that spent the most money and yet we cannot get an email response - if we cant get a response from you where do you suggest we go for compensation????
Why are you so bad at your jobs??????
So i got a reply from carmen, "Essentially, the rewards are unique to the placing, as in-1st place received "x" prize only, 2nd place received "y" prize only, and 3rd place received "z" prize only. We apologize for any confusion on that front, as we could have explained that better. All correct prizes have been given out accordingly."
What a joke. My guild finished in the top6 and im still missing the top10 reward. Another ticket sent...
EDIT: To clarify, we're all missing guild prize. Not individual prize, as we all know they are tier based.
Last edited by aephlux; 03-31-2015 at 05:53 AM.
If that is the case (that rewards were specific for tiers) then that should have been communicated directly as that is not the normal practice for guild rewards. FALSE ADVERTING/DECEPTION AGAIN.
Last edited by legalious; 03-31-2015 at 07:53 AM.
IGN: Sim {RP} & Sim {EXR}
Stop with the phone call to Apple for the full refund nonsense.
So you're saying you're team finished 6th solely to get 2 top 10 rewards right? Had both those prizes not been listed there, you guys would have said no we're going to go gem free this war and finish top 50 instead of top 6.
Last edited by legalious; 03-31-2015 at 07:54 AM.
Yes E-I. Beast mode - let me show you the math - top ten teams gem hard but try not to waste money:
here are the approximate final scores:
6. FMB 31.8M
7. FUN 31.4M
8. WAT 22.3M
The huge gap between 7 and 8 place is a reflection of the battle for 6th place - a battle that was predicated on getting an additional big prize not a slight upgrade to one we would have gotten otherwise. This is about 10M CP - lets say a refill gives you about 2K CP - then this is 125K gems or about 2100 gems per member. These are gems we would not have spent otherwise. All guild rewards have been cumulative since war started. I think all members of FMB and FUN are owed either these gems or top 6 be given the hold keeper. All should seek compensation elsewhere if GREE will not live up to its word.
I would like the other teams effected to post their own analysis here. Clearly DW and Warlord have a similar claim and top 3 even more.
This really is a new low GREE..... Why are you kicking your biggest gemmers in the knees like this?
Last edited by Jomama1; 03-31-2015 at 06:48 AM.
Couldn't agree with you more Jomama this is a case of false representation and fraud on Gree`s part ...the prizes were advertised in the same way as always and players were given no indication or warning of a change in prize format by Gree and so had a reasonable expectation that prizes would be awarded in the same manner they always have been i.e each guild would achieve the prize for their rank + any prize below that. Many players spent many more gems than they would otherwise have done normally because of the reasonable expectation to receive these numerous high level prizes AND there associated bonuses. In fact many players stepped up from lower guilds where they wouldn't normally spend so many gems purely because they were lured by these prizes. Gree need to do the right thing and award the prizes advertised to those that qualified for them....it is a move which would actually cost GREE nothing... far more cost effective and beneficial in terms of customer retention/satisfaction than any other alternative.
just because this is people spending money in a game does not mean Gree are immune to the law. Fraud is a crime whether committed in peoples Real life situations or within a game Gree need to remember that and if they do not put things right they need to understand that there are real life consequences to commiting these offences
I'm in DW. And yes we have a claim. But we didn't push for top 6 JUST to get 2 top 10 rewards. And the fact that one of them was ineffect like an individual reward, which we did not get because we got the Top 6 one instead, albeit confusing and not explained in the least, is hardly a reason to contact itunes requesting a refund for false advertising. That was my point.
If you were on a team ranked 4-6, you got the hold fairy lord. If you were on a team ranked 7-10 you got the Hold keeper. All teams in the top 10 got the hold blightvyrn.
We didn't spend gems to get the Hold keeper (the reward we are missing). We spent gems to finish top 5 and get everything that came with it