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04-15-2015, 02:47 PM #46
Don't know if this falls under "Customer Service" section, as I am not inquiring about a ticket:
Usually I see the same 2-4 names under my tickets, in almost 2 years of playing and writing tickets.
As you might know, many players are unhappy with the kind of support received and while this isn't technically your job as Design/Development team:
Is there ambition to expand the support team to improve the amount of time it takes to get back to players as well as the quality of solving actual issues?
Cheers guys, thank you for answering most stuff so far.Head of Majestic Nation
GM of The Immortals, T50 Guild - Android
Line ID: le-phill
Isn't mortality mainstream? It's 2015 - Don't be mortal, Join now!
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04-15-2015, 02:52 PM #47
- Join Date
- Dec 2014
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- 10
How many people are actively playing K&D now? Has it been going down or up? How many of those are totally free-to-play? What do people spend per month on K&D on average? And have you seen the South Park episode "Freemium isn't free" and laughed like evil, mad super-villains while rubbing your hands and showering each other with dollar bills?
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04-15-2015, 02:53 PM #48
- Join Date
- Jan 2015
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- 796
Hi there Phill,
This is definitely more of a CS type question that the dev team won't be able to answer for you since they aren't responsible for CS talent acquisition. I will pass along your comments about CS response to the relevant individuals.
Thanks for your participation!
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04-15-2015, 02:54 PM #49
- Join Date
- Jan 2015
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- 76
Interesting feedback here, it's always nice to see answers from the developers - even if those answers are not what you'd like to hear. It is probably a good thing you restricted comments and questions regarding customer service, or you would be spending 90% of your answering time on those issues. Overall, K&D is a good game, and fun to play, tho IOS does feel a bit neglected with the gem issue .. even if not your fault, you get the blame.
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04-15-2015, 02:56 PM #50
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- Feb 2015
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- 3
When is the next EB collection coming? Are you even working on one?
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04-15-2015, 02:56 PM #51
- Join Date
- Apr 2015
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- 1
Will the video offer button be back soon!!! Please say yes
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04-15-2015, 02:56 PM #52
AMA Answers #3
1) We currently have no such plans.
2) If we introduce them they will be Dragonforged.
3) We currently have no such plans.
5) We currently have no such plans.
6) Yes, stay tuned!
7) We feel that competition should be rewarded more over luck.
8) We currently have no plans for old epics.
9) We have a very diverse and passionate team. We usually start with a high level concept and let Artists fill in the rest.
Inspirations can range from other games, movies to books and life itself. We do our best to keep things unique and exciting!
10) We currently have no such plans.
11) We are looking into countering this with more fusion fodder rewards.
12) CS
14) We currently have no such plans.
15) A new small feature is about to be released. We are working hard to provide you with new and engaging content as I type.
16) We currently have no nerf plans.
17) Due to technical limitations this is unlikely.
18) This will be possible someday
19) We are adding this to our backlog.
Those are some interesting suggestions. We will take a closer look when we have some time.
Thanks!
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04-15-2015, 02:59 PM #53
- Join Date
- Apr 2015
- Posts
- 1
a) will knights and dragons be again on tapjoy?
b) will u give more ways to get healt potions? they're very hard to get
c) will u decrease de gold required to get a fusion boost when we give gold to the guild? (2.000.000 gold per a fb isn't good, maybe 200-500k would be reasonable)
d) will u decrease the time to craft an epic (3 days)Last edited by Fernando Mauricio Flores; 04-15-2015 at 03:01 PM.
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04-15-2015, 03:04 PM #54
a.) Are you aware that for raids, you give out practically the same rewards for #1, #2, #3 if we look at the MAIN reward - Armor.
Whilst it is understandable you cannot give the three top players, assuming they come from the #1 three versions of a Mono for placing #1 Guildwise and Top 3 Individual wise, don't you think this devalues the idea of attempting to perform on a very high GUILD level in raids?
b.) As developers, do any of you actually PLAY KnD? From other games, often staff have their own private accounts and it really depicts if they truly love the game. If you do play, would you say that you do love the game? If so, what is it that makes you like your own game? Content? Community?Head of Majestic Nation
GM of The Immortals, T50 Guild - Android
Line ID: le-phill
Isn't mortality mainstream? It's 2015 - Don't be mortal, Join now!
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04-15-2015, 03:06 PM #55
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- Apr 2015
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- 1
- You'll have to stay tuned in until the end-of-the-month, but I believe there may be something worthwhile.
Will there be Seven-Star Armor?
Can you make it easier to get gems and potions, such as by killing monsters?
Is it possible to implement armor and jewelry trading?
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04-15-2015, 03:21 PM #56
AMA Answers #3
I'm sorry if my answers seem short and abrupt. I'm trying to answer as many as possible.
Last Answers:
1) We currently have no such plans.
2) Phoenix Ward was never a guaranteed Dragonforged Armor for 1400 gems. We will introduce more Dragonforged Armors
in upcoming chests.
3) Yes
4) We will continue to improve and work on the game as long as we have an active user base.
1) See my previous answer regarding Heroic Mode.
2) There is no way to influence the drop rate by player actions. It's the same for everyone.
1) This might be introduced sometime in the near future
2) We have no definite plans for this yet.
3) Very unlikely
4) This wasn't a question but thanks :P
- Depends on participation
- Depends on participation
- We are adding this issue to the backlog.
- We currently have no such plans.
Check my previous answers regarding your questions.
Yes!
Here!
Thanks Everyone!
Regards,
Arclite
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04-15-2015, 03:28 PM #57
- Join Date
- Dec 2014
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- 48
Wait! WHat do you mean by "backlog"?
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04-15-2015, 03:41 PM #58
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04-15-2015, 03:45 PM #59
- Join Date
- Jan 2015
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- 796
Thank you for your participation in the Knights & Dragons AMA. We appreciate your questions and dedication!