Premature Drop of Frontline Rewards

GREE

DECAGAMES Forum - Powered by vBulletin
Results 1 to 14 of 14

Thread: Premature Drop of Frontline Rewards

  1. #1
    Community Manager
    Member Since
    Jan 2015
    Post Count
    796

    Premature Drop of Frontline Rewards

    We are still investigating this issue - it should be resolved soon. If we receive any updates we'll be sure to pass them along to you.

    We apologize for the inconvenience and appreciate your patience during this time.

  2. #2
    Steady Scribe
    Member Since
    Sep 2013
    Post Count
    79
    I got update but didn't get missing rewards please fix, I tried restarting device still no luck, would be nice to get missing rewards before wd starts.

  3. #3
    Articulate Author
    Member Since
    Jan 2014
    Post Count
    358
    Quote Originally Posted by Relic View Post
    We are still investigating this issue - it should be resolved sometime today. If we receive any updates we'll be sure to pass them along to you.

    We apologize for the inconvenience and appreciate your patience during this time.
    You are investigating and the problem should be resolved today. That is a good thing. Apologies only have meaning when there is a true commitment to not repeat the inconveniences.

    A better thing would be that you examine all the events that preceded this latest Gree application failure and identify the human element responsible and move that inadequate human element to an area of your business where it can no longer do harm.
    I am concerned there is no negative feedback to the people responsible and that is the reason there continues to be problematic rollouts of every change to this game. The Gree screw up crew continues to screw up because they are still working where they can do harm.
    In Canada a Vault of Gold on Android is $100.00 and on iOS it is $140.00

  4. #4
    Consistent Contributor
    Member Since
    Jun 2014
    Post Count
    247
    When THE community cheers once every 3 months bc an event runs without Any issues, you know something if not as iT should be.

    Take into consideration a Boatload of teams decided NOT to spend anymore gold, bc prizes already dropped.. History showed that to be a bad idea!

    ONLY reasonably solution should be award EACH team their highest tier position rewards from premature drop or endresult, whichever was highest.

    Know t5/6 was damn close as Well as t10/11 was, besides as always THE massive changes in lower tiers, rest of top was pretty set.

  5. #5
    Prominent Poet DEWIN NUTTIN's Avatar
    Member Since
    Jul 2014
    Location
    In da NUT hole
    Main Game
    Modern War
    Post Count
    2,381
    Quote Originally Posted by Relic View Post
    We are still investigating this issue - it should be resolved sometime today. If we receive any updates we'll be sure to pass them along to you.

    We apologize for the inconvenience and appreciate your patience during this time.
    I'm confused, and hope you can help me better understand.
    Everyone knows that the FL event ended prematurely.
    Trinkets were dispensed, and the entire event was compromised for the vast majority of entrants.
    What are you investigating?
    Frankly, I know of NO player that cares why the event ended prematurely.
    Yes, your organization cares, rightly so.

    If you discover the cause of the abrupt termination, perhaps you can use that information to prevent such an occurrence in the future.

    All of that chatter, Relic leads me to this question.

    What are you going to give to the entrants and factions who were harmed?
    Let me start by suggesting you give each player 6,000 Gold (4 vaults) as a token of just how sorry you are for ruining the event, or at least compromising the results.

    Its high time you guys do more than offer apologies, which most players no longer care to hear.
    Look at this way, how many times do you whack me in my mouth, apologize, whack me again, before I no longer accept an empty apology.
    If you mess up, as it appears you regularly do, you should penalize yourselves as HARSHLY as you do players.
    Remember the latest "glitch" and your community wide trinket and valor removal?

    We DEW.

    Okay, four vaults of gold for every participant in the recent FL event, to start the SERIOUS negotiations and fence mending, Relic.

    We continue to pay in every conceivable manner for your entity's faux pas', mistakes, glitches, errors, and omissions.
    Gree owns the last MASSIVE MISTAKE in its entirety, so its time for you to penalize yourselves and pay your customers.
    It's easier to fool people than to convince them that they have been fooled.

    The SPENDING LAMP is ALWAYS lit in ALL GREE GAMES.
    SPEND it, if you got any left.

    Jesse “The Body” Ventura said, “Win if you can, lose if you must, but always cheat!”

    In the words of Bobby Heenan: "The money's the same, whether you earn it or scam it.
    "

  6. #6
    Lurker
    Member Since
    May 2014
    Post Count
    5

    FL issue

    I still haven't got The correct units!

  7. #7
    Consistent Contributor
    Member Since
    Feb 2015
    Main Game
    Modern War
    Post Count
    171
    Wednesday and still nothing.

  8. #8
    Articulate Author
    Member Since
    Apr 2014
    Location
    Philippines
    Main Game
    Beyond the Dead
    Post Count
    256
    My guess is they have an automated, timed job which is triggered at a certain time to scan through the FL data and issue awards. I suppose they forgot to change the time this job kicks off to correspond with the changed event times.

  9. #9
    Verbose Veteran good gawd noooo's Avatar
    Member Since
    Apr 2013
    Post Count
    641
    doesn't matter we were awarded prize earlier like many and we actually climbed a rank spot before actual war ended and still no corrected units.. not to mention higher tier for indy rank for all 3 of my ids and on and on but gree wont care

  10. #10
    Steady Scribe
    Member Since
    Sep 2014
    Main Game
    Modern War
    Post Count
    94
    This isn't a game, this is an experiment to find out how much abuse addicts will take.
    Thank god i am only a recreational user.

  11. #11
    Consistent Contributor
    Member Since
    Dec 2014
    Main Game
    Modern War
    Post Count
    140
    was this ever fixed?

  12. #12
    Consistent Contributor
    Member Since
    Jun 2014
    Post Count
    194
    Almost a week. When is the fix?

  13. #13
    Verbose Veteran
    Member Since
    Feb 2014
    Post Count
    666
    Quote Originally Posted by Oh oh Gree View Post
    Almost a week. When is the fix?
    I think you know you have your answer.

  14. #14
    Community Manager
    Member Since
    Jan 2015
    Post Count
    796
    Hi there,

    This issue has been resolved, you should have received your rewards.

    Thank you for your patience on this matter.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •