Gold purchase not credited

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Thread: Gold purchase not credited

  1. #1
    Lurker
    Member Since
    Feb 2015
    Main Game
    Modern War
    Post Count
    1

    Gold purchase not credited

    Has anyone purchased gold and not receive it? I recently purchased gold for the WD and was charged but haven't been credited for the purchase. I contacted Apple support and Gree but am wondering the response time and when to expect the credit. My guess, it will be long after the event is over and may, fingers crossed, be there before the next WD event. I'm just checking to see if anyone has gone through this mess before. Nothing like purchasing something, being charged, and not receiving the product.

  2. #2
    Steady Scribe
    Member Since
    Jun 2013
    Post Count
    79
    this happened to me before on Ios. all I did was go back to start the buying process again, and as soon as I tapped the gold vault, my original purchase showed up in my account.

  3. #3
    Banned
    Member Since
    Feb 2014
    Location
    USA
    Main Game
    Crime City
    Post Count
    856
    If you still have not received your gold, just wait for a response from GREE. They can track the purchase and credit the gold, if you have not received it.

  4. #4
    Verbose Veteran
    Member Since
    Aug 2013
    Location
    State of Jefferson
    Post Count
    733
    As much as it pains me to say this, Jetwit is right. His fix will take seconds while a ticket to Gree will take days. I'll never hear the end of this in chat.
    Former Gree supporter and defender.

  5. #5
    Steady Scribe
    Member Since
    Jun 2013
    Post Count
    79
    Quote Originally Posted by Dirty Mind View Post
    As much as it pains me to say this, Jetwit is right. His fix will take seconds while a ticket to Gree will take days. I'll never hear the end of this in chat.
    I'm going to take a screen shot Dirty Mind and post it every time you disagree with me

  6. #6
    Prominent Poet Rolinz's Avatar
    Member Since
    Dec 2013
    Main Game
    Modern War
    Post Count
    1,068
    Quote Originally Posted by Jetwit View Post
    this happened to me before on Ios. all I did was go back to start the buying process again, and as soon as I tapped the gold vault, my original purchase showed up in my account.
    I agree with Jetwit. This worked for me.

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