Unable To Log Into Game - iOS and Android

GREE

DECAGAMES Forum - Powered by vBulletin
Page 1 of 3 123 LastLast
Results 1 to 15 of 39

Thread: Unable To Log Into Game - iOS and Android

  1. #1
    Community Manager
    Member Since
    Jan 2015
    Post Count
    796

    Exclamation Unable To Log Into Game - iOS and Android

    Hey everyone,

    We are aware that some of you are either unable to log in to the game or receiving an error when trying to. This is being investigated currently.

    Thank you for your patience.

  2. #2
    Steady Scribe
    Member Since
    Nov 2011
    Post Count
    62
    This is unacceptable!

    What about our almost done goals?

  3. #3
    Steady Scribe
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    70
    Relic, the hot fix unlocked me, this recent update just locked me back out. I'm droid

  4. #4
    Consistent Contributor
    Member Since
    May 2013
    Post Count
    107
    So are the people chasing the wrapper prize screwed?

  5. #5
    Steady Scribe
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    70
    Quote Originally Posted by fcfury View Post
    So are the people chasing the wrapper prize screwed?
    Many have been screwed all week, I missed out on tons of units

  6. #6
    Consistent Contributor
    Member Since
    Mar 2014
    Post Count
    111
    So are we gonna have extra time to get back to our factions.

  7. #7
    Community Manager
    Member Since
    Jan 2015
    Post Count
    796
    Thanks for making us aware that this is occurring for Android users as well, the team has been notified. .

    As far as your goals and wrapper prizes go, wait and see if you receive them after it's fixed. If you don't receive them, please let us know and open a ticket with Customer Support as well.

    Sorry for the frustration.

  8. #8
    Articulate Author
    Member Since
    Dec 2012
    Main Game
    Modern War
    Post Count
    424
    Several in my faction are unable to log in. Most are iOS.

  9. #9
    Consistent Contributor
    Member Since
    Jun 2013
    Post Count
    195
    I'm struggling on iOS. Reboot and can login once or twice then have to reboot again

  10. #10
    Steady Scribe
    Member Since
    Jan 2014
    Post Count
    97
    Quote Originally Posted by killbillbst View Post
    I'm struggling on iOS. Reboot and can login once or twice then have to reboot again
    Same here. It makes swapping accounts so time consuming it's not worth trying.
    Viking Swarm 950943987
    Active Daily Players Always Welcome
    Drama Free Zone

  11. #11
    Verbose Veteran Captain Buck Slayer's Avatar
    Member Since
    Aug 2014
    Location
    All warfare is based on deception - Sun Tzu
    Main Game
    Modern War
    Post Count
    733
    I was locked out, the fix got me back in. Just had to delete and reinstall for it to load. Thanks
    Slaps Fighters Team
    964-213-663
    https://groupme.com/join_group/64969741/tBCXBEM3

  12. #12
    Community Manager
    Member Since
    Jan 2015
    Post Count
    796
    This should now be resolved.

    Thank you for your patience!

  13. #13
    Master of Musings Agent Orange's Avatar
    Member Since
    Nov 2011
    Location
    Toronto Canada
    Post Count
    4,023
    Nope not resolved, iPhones and iPads locked out. The Frontline server push instigated this problem. Perhaps suspend FL since many won't be able to access it anyway!
    Modern War
    IOS - Agent Orange - ID 863 440 860
    Free player
    Playing since 11/08/2011
    Level 240+

    Android - Agent Orange -ID 179 321 004
    Free Player since 7/18/12
    Level 33+

    War of Nations - Agent Orange - Quit the game
    Free Player since 5/30/13

  14. #14
    Master of Musings Agent Orange's Avatar
    Member Since
    Nov 2011
    Location
    Toronto Canada
    Post Count
    4,023
    Ok, deleted app. Reinstalled, was able to log in. Logged out to answer phone call, now back to being stuck on connecting to server screen!
    Modern War
    IOS - Agent Orange - ID 863 440 860
    Free player
    Playing since 11/08/2011
    Level 240+

    Android - Agent Orange -ID 179 321 004
    Free Player since 7/18/12
    Level 33+

    War of Nations - Agent Orange - Quit the game
    Free Player since 5/30/13

  15. #15
    Steady Scribe
    Member Since
    Aug 2014
    Main Game
    Modern War
    Post Count
    54
    We are experiencing this problem as well. Got one player on an iPhone 6 Plus 128gb phone and the other player is on an iPhone 3GS 16gb phone. Both have plenty of free space but cannot get into the game. The player on the 3GS has been having login issues for the past 5 days now. So I don't think it was totally fixed. I suspect that the push for FL only compounded the issue.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •