Thread: New phone and K&D
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03-05-2015, 04:04 PM #1
- Join Date
- Feb 2015
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- 51
New phone and K&D
Ok so by the title you understand a little bit of what im going to talk about. I got a new phone and I wanted to play on the K&D account thats on my old phone but I play it on my new phone. So I google how to do it and I figure out I need to bind it. BUT I binded my Email on the K&D account of my NEW phone instead of my old phone so I can't retrieve the information of my lvl 135 to my new phone. So then I unbinded and did the steps correctly but it STILL didn't let me. Please if you have any as advice or help please do so and thanks in advance.
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03-05-2015, 04:44 PM #2
Hi Paranoid,
Try these steps:
- Make sure you Unbind your e-mail from your new device.
- Bind your old device account to your e-mail.
- Press the Retrieve Account Button on your new device
- Follow the instructions
I hope this helped.
Regards,
Arclite
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03-05-2015, 04:49 PM #3
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- Jan 2015
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- 1
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03-05-2015, 05:57 PM #4
- Join Date
- Feb 2015
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Thank you for the advice arclite but thats what I did but it didn't work. It said you can't retrieve that account because its already bind to this phone.
Is there anyway that you can transfer my account to this phone manually like when people lose there account they send an e-mail to Support Team and get there account back. I can tell you the armors I had and my friend code which is WBN-PWN-VBZ
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03-05-2015, 11:05 PM #5
Contact to Gree support and give information...
1. Your friend code
2. How many gems you have
3. Last purchase dates
4. Main player name and lvl
5. Your Guild
6. Date of last login
7. Armor your main was wearing
8. Friend code on the NEW device or on your new accountGree's Customer Service Sucks
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03-05-2015, 11:09 PM #6
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- Feb 2015
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- 2
✌✌✌
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03-06-2015, 06:04 AM #7
Do you still have your old phone? If so, just bind that to a different email. Once that's done, you'll be able to retrieve it on your new phone.
Rushka Empire [Android]
Currently recruiting: Level 100+
Officer Rank: N/A
Line ID: scabitron
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03-06-2015, 06:41 AM #8
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- Feb 2015
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- 51
Thats what I did but it still didn't work. But thanks anyways and if anyone knows how long the Support Team takes to answer you that be great like if its 2-5 days or 1 week
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03-06-2015, 01:11 PM #9
I really have to say....
If ppl can get accounts without access to them(or email)...
We don't have any security in here.
Rest are facts...
Im Guild GM and if I take vacation or etc..
Gree can give my guild away.
If my phone is broken and repair takes more than 2wks...Gree can give my Guild away.
Last edited by Pimatsu; 03-06-2015 at 02:16 PM.
Gree's Customer Service Sucks
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03-06-2015, 02:38 PM #10Check out my friend's Forum: http://wolfslayerx.proboards.com/
Average in War: 45k points and willing to do 100k and above if required or necessary
Average in Raid: 6M points and willing to do 15M and above if required or necessary
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03-06-2015, 11:54 PM #11
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03-07-2015, 09:15 AM #12
^ yeah sometimes u would rather replace for a price that is a bit more than repairing (i.e. $250- repair and $375- for replace, what would u choose?).
Check out my friend's Forum: http://wolfslayerx.proboards.com/
Average in War: 45k points and willing to do 100k and above if required or necessary
Average in Raid: 6M points and willing to do 15M and above if required or necessary
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03-09-2015, 09:25 AM #13
Make sure you have a trustworthy sentinel and you won't have an issue if they "give" your guild away.
Rushka Empire [Android]
Currently recruiting: Level 100+
Officer Rank: N/A
Line ID: scabitron
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03-10-2015, 11:28 AM #14
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- Feb 2015
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Hey guys its me again. I just wanted to say THANK YOU to everyone that help me. Relic thank you most of all because my ticket might of been overlooked if it wasn't for you. Once again thanks to everyone that help me.
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03-19-2015, 09:54 AM #15
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- Mar 2015
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- 4
Hi my ign is killin i have been playing this game for quite some time i have owned all the land and got 4 epics and some 4*+ armors now i didnt know that u could bind your account because my screen on my old phone went completely black so i couldnt see anything please help me i have put so much time and effort and fusing into this game