Anyone else having problems updating

[Carloco]

I can't do it'mmmmmm

[bevsxrs]

I can't do it'mmmmmm

I don't see a new update in app store..but my phone did a good size update of data when the game loaded. if that's what your meant.

[Carloco]

I have an error message saying I can't connect to crime cit cause there is an update. Then I go to App Store and try to update and and it opens up CC. Anyone of importance have some advice to correct

[Weasel]

Power cycle your device.

[Sleazy_P_Martini]

i have the same issue on an iphone 5s. Open game, says theres an update. go to app store, go to update, it launches game, repeat. Update is from the 12th i believe.

ipad air 2 updated but gets a white screen every other time i log in.

[Relic]

Hi,

Go ahead and try again now, it should be working now. If not, please let Customer Support know!

Thanks!

[Sleazy_P_Martini]

Hi,

Go ahead and try again now, it should be working now. If not, please let Customer Support know!

Thanks!

Just tried still won't update on iPhone 5s. How do I contact support if I can't log in?

[Weasel]

Just tried still won't update on iPhone 5s. How do I contact support if I can't log in?

https://games.gree-support.net/hc/en-us

[Carloco]

I just had to delete the app and redownload. Something people always talk about but I never to do until know

[Sleazy_P_Martini]

I just had to delete the app and redownload. Something people always talk about but I never to do until know

Delete and reinstall did the trick. Thanks.

[HavingFun]

Hi,

Go ahead and try again now, it should be working now. If not, please let Customer Support know!

Thanks!

Thank you, this worked perfectly for me.