Gree

GREE

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Thread: Gree

  1. #1
    Lurker
    Member Since
    Feb 2015
    Main Game
    Crime City
    Post Count
    15

    Gree

    Does gree ever reply to email or anything

  2. #2
    Articulate Author
    Member Since
    Jun 2013
    Post Count
    364
    if your lucky and it will be a standard BS reply

  3. #3
    Prominent Poet Winnson's Avatar
    Member Since
    Nov 2013
    Post Count
    1,635
    Sometimes it takes a while. Usually within 3 weeks if you put in a ticket.

  4. #4
    Lurker
    Member Since
    Feb 2015
    Main Game
    Crime City
    Post Count
    15
    Don't they care about the players and people who spend gold

  5. #5
    Consistent Contributor
    Member Since
    May 2013
    Location
    Riding a giraffe
    Post Count
    177
    Nope..

    Extras

  6. #6
    Articulate Author Morgz's Avatar
    Member Since
    Dec 2013
    Post Count
    421
    Quote Originally Posted by YourWorstNightmare View Post
    Don't they care about the players and people who spend gold
    Unfortunately, their actions show that they do not care.

    If you submit a ticket, you may be lucky and get a canned response like "I'm very sorry this issue has frustrated you so much. If it were me, I would be frustrated too. It is my job to do everything I can to correct this issue and make you happy. That is why I am passing this issue along to the appropriate staff and escalating the issue to resolve this matter"

    Then you won't get any satisfactory resolution.

  7. #7
    Prominent Poet Winnson's Avatar
    Member Since
    Nov 2013
    Post Count
    1,635
    That doesn't always happen. At times you can get your account back within a day and they're really helpful.

    Other times they just kind of drop the ball and you can't get a straight answer for weeks.

    I lost my old toon because of one of the latter times. 3 weeks of nothing right when the stat explosion started happening - when I joined this forum, LOL!

    Yeah, that 'customer service' sucked on toast.

  8. #8
    Banned
    Member Since
    Feb 2014
    Location
    USA
    Main Game
    Crime City
    Post Count
    856
    Quote Originally Posted by YourWorstNightmare View Post
    Does gree ever reply to email or anything
    Hey there.
    Gree receives hundreds of emails each day from players, so a response can take up to a couple days. All you can do is wait and be paitent for the time being.

    Locking thread now as the question has been answered.

  9. #9
    Banned
    Member Since
    Feb 2014
    Location
    USA
    Main Game
    Crime City
    Post Count
    856
    Quote Originally Posted by YourWorstNightmare View Post
    Does gree ever reply to email or anything
    Hey there.
    Gree receives hundreds of emails each day from players, so a response can take up to a couple days. All you can do is wait and be paitent for the time being.

    Locking thread now as the question has been answered.

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