Bug! Suddenly lost all my rings and amulets suddenly!!!

[London Knight]

Same thing's happening to me McQuad ! I wonder if them trying to give our stuff back has made game unplayable ? Really bad news for my Guild right now, as I am GM & tend to get targeted A LOT during Wars ...

[McQuad]

That's a good guess, it seems like the problem is with the game data on their end. Someone trying to restore the R&A and screwing up the game data sounds very plausible.

I'm in the same boat. I'm GM and usually score the most points for the guild. What really sucks is I can't finish Heroic Mode which I should have been able to clear easy. I think I only needed around 17 more fragments to finish and I'd already finished the KoD stage so it was smooth sailing until this garbage happened.

[Aiden Donnelly]

That's a good guess, it seems like the problem is with the game data on their end. Someone trying to restore the R&A and screwing up the game data sounds very plausible.

I'm in the same boat. I'm GM and usually score the most points for the guild. What really sucks is I can't finish Heroic Mode which I should have been able to clear easy. I think I only needed around 17 more fragments to finish and I'd already finished the KoD stage so it was smooth sailing until this garbage happened.

Hey Guy's,

I'm experiencing the same issue, my rings and amulets were taken away following an update,
Gree informed me that this would be sorted in the upcoming weeks, yesterday I was unable to enter the game as it would crash as soon as it loaded, I'm still continuing to experience this issue,

Hopefully Gree will fix this issue soon as I'm also unable to complete the heroic mode in time and also my guild will be worse off this current war due to my none attendance especially as I'm standing GM,

Cheers,

Sir Aiden

[Conflipper]

I lost a lot of rings and amulets that had been leveled up past lvl 50. Then gone. Numerous tickets dating back to over a month now. Told being investigated. Not happy about this.

[London Knight]

Glad to be able to play game again after latest update, BUT STILL NO MESSAGES about my missing Rings etc. Filed 3 more tickets & not one Email ... :-(

[McQuad]

Can finally get back into the game without it crashing. Nothing about the missing jewelry or about the Heroic+ armor I wasn't able to finish.

Starting playing a different game (non-Gree) last week so I'll probably not be playing KnD much anymore unless they add something actually new, not just yet-another-armor of the week. Started in Sept '13 so good year and a half run ruined by horrible Support communication.

Bugs in software can be expected and to some extent accepted but zero communications about why the game doesn't work and a time frame for a fix is completely frustrating and unacceptable for any software development team.

[Mammakat]

During the recent fusion fighters blitz I had all my rings and amulets taken. I have been told that the Developers are reviewing my account because they are the only one's who can credit items back. I had only just started a new guild and it crippled me in the fight. I really hope everyone gets there's back. I am rather annoyed that I had 4* that had been enhanced and then I have nothing. I haven't seen anywhere that states if you have over a certain amount in inventory you will lose everything. Pretty poor if you ask me. I keep getting told to be patient and Gree will get back to me. Patience runs very thin. Now it seems I require an interpreter to be able to read my emails from Gree as they are coming in German.

[Phill - Immortal GM]

Now it seems I require an interpreter to be able to read my emails from Gree as they are coming in German.

Don't know if I should laugh or feel sorry for you.
That is terrible lol

[Mammakat]

All good. I don't think I will ever get my rings and amulets back. I just get pushed to the side being told that the Developers are reviewing my account. Its been 3 weeks now. Such a disappointment. And to think its player appreciation month and I signed in this morning to a gift of a 2* armor. Pitiful. Our guild had a battle against each other in those said 2*

[Phill - Immortal GM]

All good. I don't think I will ever get my rings and amulets back. I just get pushed to the side being told that the Developers are reviewing my account. Its been 3 weeks now. Such a disappointment. And to think its player appreciation month and I signed in this morning to a gift of a 2* armor. Pitiful. Our guild had a battle against each other in those said 2*

I felt truly appreciated for the Asura Armor - Now now, don't be so negative

However, it is sad that this thread is still being answered to. Not because it shouldn't be answered to, but because there seems to still be need for it, which after all this time is kind of pathetic.
How come they haven't fixed this yet? lmfao

[Aiden Donnelly]

Hey Guy's,

I received the same response from Gree, an email from their customer support stated it's in the hands of the developers and each case will be addressed in order of being reported and there is no need to contact customer support again with this issue as it's being addressed,

Still no rings or Amulets and easily over a month

Cheers,

BTR Sir Aiden

[Jazel5]

I lost all my rings & amulets in February. Received an auto response. Tried to get status & found out they had closed my ticket as solved. Never received that info from support. Tried to follow up & was given a new ticket #. Received another reply telling me I shouldn't have started another ticket to follow up on the first one. Checked & the new one is also closed as solved. No items back, no reimbursement for gems spent & no further replies from them. THEN they sent me a survey to rate their support service. How do you think I rated them??

[Relic]

Hey everyone,

I had a meeting with the dev team yesterday and brought to their attention the delay in in receiving the lost rings and amulets. It is now being more vigilantly addressed.

Apologies for the delay; hopefully it will be fixed soon.

[Phill - Immortal GM]

Thanks for taking action.
Just in our subs we had about a handful of people with this issue.
Hope they will actually look into it Cheers either way Relic.

[Mammakat]

THEN they sent me a survey to rate their support service. How do you think I rated them??

I received the same email. I don't think either of us rated them very well lol