... for "we're just going to ignore this"
I've been waiting 2.5 weeks for resolution to gold that was bought, charged for and not received (ticket #2190535 / #2211930)
... and another week to find my missing 0/8 kevlar camo vest, which disappeared when you fixed the problem on being unable to save changes to my soldier equipment..(ticket #2195059)
In addition, the two times I've previously had tickets "escalated" in the past, nothing has happened.... what's going on here... any chance of a resolution?
Thanks