Still Locked out?

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Thread: Still Locked out?

  1. #1
    Development Team
    Member Since
    Jan 2014
    Post Count
    133

    Question Still Locked out?

    Hey all,

    It has come to our attention that players are still locked out. If you are locked out, please post only your CS ticket Number in this thread CS can go through and look into your tickets.

    If you haven't submitted a CS ticket, please create one in game with the following information:
    - Profile Name
    - New account invite code
    - Associated game center/google play account #
    - Original Invite code

    If you are unable to access the game, please submit a CS ticket here
    URL Link: https://games.gree-support.net/hc/en-us/requests/new

  2. #2
    Lurker
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    11
    CrazyNerdyGirl,

    Ticket number# 2116033, still without account

    If you need more information from me, CS has my email address as i have sent many emails about this topic.

    Thank you,

  3. #3
    Steady Scribe
    Member Since
    Oct 2013
    Location
    Florida
    Post Count
    54
    Still no game... Have replied multiple times with requested info... ticket #2132916

  4. #4
    Development Team
    Member Since
    Jan 2014
    Post Count
    133
    Quote Originally Posted by PEZZSTER View Post
    CrazyNerdyGirl,

    Ticket number# 2116033, still without account

    If you need more information from me, CS has my email address as i have sent many emails about this topic.

    Thank you,
    Can you check your account now?

  5. #5
    Lurker
    Member Since
    Dec 2014
    Post Count
    2

    lost account

    Ticket number 2132779
    Merry Christmas and thank you!

  6. #6
    Steady Scribe
    Member Since
    Oct 2013
    Location
    Florida
    Post Count
    54
    Thank you CrazyNerdyGirl

  7. #7
    Consistent Contributor
    Member Since
    Dec 2012
    Post Count
    185
    What if you experienced long periods of being unable to log in but they resolved themselves after several hours? This occurred multiple times during the 7 days including right before the final battle.

  8. #8
    Consistent Contributor
    Member Since
    Jan 2013
    Location
    Clovis, NM
    Main Game
    Modern War
    Post Count
    104
    Ticket number 2149298. Original ticket number 2119815.

    Thank you
    There are two type of MW players... Those who complain about stat inflation and those that complain stats are too low


  9. #9
    Newbie
    Member Since
    Jul 2013
    Post Count
    35
    Ticket number# 2114860

    Sent all the information in, if you need more information please email

    Thanks

  10. #10
    Newbie
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    38
    Ticket number 2137070 thank y
    Last edited by Blankboi; 12-24-2014 at 01:54 PM.

  11. #11
    Lurker
    Member Since
    Jan 2013
    Post Count
    2
    Ticket #2135109. Thanks.

  12. #12
    Consistent Contributor
    Member Since
    Jan 2014
    Post Count
    199
    Ticket #2114815

    Its been 13 days now, lost account!

    Finally 4 days ago a mail requesting certain account details, i replied within 5 minutes.with account screenshots and purchase screenshots

    No news after that.

  13. #13
    Consistent Contributor
    Member Since
    May 2013
    Location
    Louisiana
    Post Count
    244
    Ticket #2117197. I'm the leader of a top 50 faction and it really hurt my faction this war not having walls and me being dl.
    Last edited by Chris_; 12-24-2014 at 02:18 PM.

  14. #14
    Development Team
    Member Since
    Jan 2014
    Post Count
    133
    Keep those post coming in so we can help you guys get back into your accounts.

  15. #15
    Development Team
    Member Since
    Jan 2014
    Post Count
    133
    Quote Originally Posted by Sparkle View Post
    What if you experienced long periods of being unable to log in but they resolved themselves after several hours? This occurred multiple times during the 7 days including right before the final battle.
    Can you please send a CS ticket in, so we can investigate?

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