3 days $60 taken and no gold

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Thread: 3 days $60 taken and no gold

  1. #1
    Steady Scribe Shadow Demon's Avatar
    Member Since
    Oct 2013
    Main Game
    Modern War
    Post Count
    61

    Angry 3 days $60 taken and no gold

    Your CS department is a joke GREE. I decide to buy gold for the first time in a long time and you take my money and give me NOTHING!!! GET IT FIXED!

    Ticket #2142324
    Last edited by Shadow Demon; 12-22-2014 at 11:35 AM.

  2. #2
    Steady Scribe
    Member Since
    Jun 2013
    Post Count
    79
    The same thing happened to me. I fixed it myself

    I'm on iOS.

    Go back to the buy gold screen.
    Click on the vault.
    iTunes will ask for your password. At that moment the original vault i purchased showed up

    I hit cancel and was good to go
    Last edited by Jetwit; 12-25-2014 at 07:33 AM. Reason: spelling

  3. #3
    Steady Scribe Shadow Demon's Avatar
    Member Since
    Oct 2013
    Main Game
    Modern War
    Post Count
    61
    Thanks Jetwit! That worked!

    GREE you still SUCK!

    Don't edit my post.
    Last edited by Shadow Demon; 12-22-2014 at 11:35 AM.

  4. #4
    Steady Scribe
    Member Since
    Jun 2013
    Post Count
    79
    Anytime. It's nice to be able to help and my response time to your "ticket" was way quicker than GREEs... I know because I just got my email from them. They stated it was Itunes fault that my gold wasn't received...

    Not nice to point fingers GREE.....

  5. #5
    Consistent Contributor
    Member Since
    Jan 2014
    Post Count
    139
    Same happened to me guess that's just a bug with iOS

  6. #6
    Lurker
    Member Since
    Jun 2014
    Post Count
    16
    I also am still waiting for my gold. Miss been 3 days. Would have been nice to have it finish last NPC. Please credit me gold soon or I will charge interest.

  7. #7
    Lurker
    Member Since
    Oct 2014
    Main Game
    Crime City
    Post Count
    14

    Worked for me as well, thanks

    Quote Originally Posted by Jetwit View Post
    The same thing happened to me. I fixed it myself

    I'm on iOS.

    Go back to the buy gold screen.
    Click on the vault.
    iTunes will ask for your password. At that moment the original vault i purchased showed up

    I hit cancel and was good to go
    Worked for me as well, thanks

  8. #8
    Consistent Contributor
    Member Since
    Aug 2012
    Location
    Nor Cal in the 209
    Post Count
    181
    I did not get a vault I paid for this weekend.gree,please make these issues a priority.too late for frontline but still,bought and paid for and recieved nothing!!!

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