Some users in our faction are losing their accounts when upgrading to MW 5.0.
With FL starting today I would suggest delaying the update or risk losing your account.
Some users in our faction are losing their accounts when upgrading to MW 5.0.
With FL starting today I would suggest delaying the update or risk losing your account.
It is b/c they bought the acc . It is not their from the start . Game Center keep tracks of the original I'd
I need help to prevent loosing my game when I get a new iPhone 6...
I recall there was some guidance from GREE a few months ago, but I can't locate it. It had something to do with recording a few key elements of your account to help GREE restore it if the game got corrupt in the transfer. I can't find the thread using the search feature...
Anyone recall that information?
Originally Posted by jinjack292
My account has been mine for almost three years. I updated fine. I linked it to Game Center. When I closed and reopened after a few minutes- my game was gone.
“Life is short, art long, opportunity fleeting, experience deceptive, judgment difficult.”
-Hippocrates
Create a ticket, copy the data on the ticket which is what is required.
Modern War
IOS - Agent Orange - ID 863 440 860
Free player
Playing since 11/08/2011
Level 240+
Android - Agent Orange -ID 179 321 004
Free Player since 7/18/12
Level 33+
War of Nations - Agent Orange - Quit the game
Free Player since 5/30/13
Did you log out of game centre, is your device jailbroken?
Modern War
IOS - Agent Orange - ID 863 440 860
Free player
Playing since 11/08/2011
Level 240+
Android - Agent Orange -ID 179 321 004
Free Player since 7/18/12
Level 33+
War of Nations - Agent Orange - Quit the game
Free Player since 5/30/13
I tried downloading the New Modern War to a spare device to try it out before I tried it on my phone. It told me I had to go through Game Center to link the account so I logged out and Logged into Game Center. When I went back in I had a very old mini but not my main in list to "link". I'm 99% sure if I download this New Version of Modern War on my phone my account will be gone forever. I'm Praying gree finds some way that we can link our accounts to our devices or Game Center. Would recommend sending a ticket to gree if you must update so that you have all of your account info which will be located in that email and also would recommend buying a bag of gold to track it financially if you haven't bought gold recently. Good Luck to all.
Device not jail broken. I tried logging out and reinstalling. No luck there either. I'm just hoping it did it on my end. Surely Gree still has my game...
“Life is short, art long, opportunity fleeting, experience deceptive, judgment difficult.”
-Hippocrates
Incorrect, it's nothing to do with bought accounts, stop spreading lies.
+1
What's the difference between transfer and transfer after someone purchased/gave act? None. Same as you would transfer YOUR OWN game to YOUR OWN secondary device. This has nothing to do with accounts having been transferred one way or another, absolutely right.
What's ridiculous is that i tested new 5.0 version iOS on a mini like lvl 14 and lost that one - surely didn't buy such account nor somebody sold one to me, but it's gone completely. So guess what - i'm holding off onto downloading this 5.0 until there's absolutely no possibility of losing account and having to suffer correspondence with GREE's customer service.
Gree forcing update ?
3 of my 4 minis just restarted themselves and forced the update 5.0.1
I didn't touch or do anything
This update is not being forced as of right now. Do you have automatic updates set on your phone?
If you lost your account during the upgrade, please file a ticket to Customer Support so that we can look into this for you. We have seen that this seems to be most common on an Android, however we have seen reports of it happening on iOS as well.
If you are experiencing any other issues due to the update, please visit and report on this thread: http://forums.gree.net/showthread.ph...port-Bugs-Here!
Hi Clementine,
Can you please help me recover my lost account? My ticket number filed is #2115245. Any help you can provide on your end is highly appreciated. This is an IOS account.
Thanks,
I sent a ticket in about losing my account and I got a computer generated response about the recycling issue that I never got to try as I lost my account
Does customer support ever read the tickets..... I guess not
So now what do I do as this account I had as the leader of my top50 team
Ticket #2114160 and the account is iOS
Last edited by Michael Davis; 12-12-2014 at 12:52 PM.
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