Sorry but my horse was still kicking

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Thread: Sorry but my horse was still kicking

  1. #1
    Steady Scribe
    Member Since
    Mar 2014
    Post Count
    92

    Sorry but my horse was still kicking

    Clementine, what would your suggested course of action be to try and remedy the following? Like many others, my faction was locked out of the last FL after 3 battles. Gold was spent to deploy more expensive FL units. That's gold, FL units and lots of in game cash we don't have anymore. Our leader spent a few hours fighting the good fight for his faction to get us compensation. Just the other day, our leader, was sent an email stating that compensation was approved and would be showing up soon. As promised, compensation arrived but only to the leader of the faction and the 59 others are left with only less gold, units...exc...ideas????

  2. #2
    Community Manager
    Member Since
    Jul 2014
    Post Count
    870
    Quote Originally Posted by MrFister View Post
    Clementine, what would your suggested course of action be to try and remedy the following? Like many others, my faction was locked out of the last FL after 3 battles. Gold was spent to deploy more expensive FL units. That's gold, FL units and lots of in game cash we don't have anymore. Our leader spent a few hours fighting the good fight for his faction to get us compensation. Just the other day, our leader, was sent an email stating that compensation was approved and would be showing up soon. As promised, compensation arrived but only to the leader of the faction and the 59 others are left with only less gold, units...exc...ideas????
    Hi MrFister! Can you let me know your Guild and Guild ID? I will then have our CS team look right into this and get you a resolution ASAP!

    Thank you.

  3. #3
    Steady Scribe
    Member Since
    Mar 2014
    Post Count
    92
    **BERSERKERS Alpha**

    ID 920738359

    Thanks for your time

  4. #4
    Community Manager
    Member Since
    Jul 2014
    Post Count
    870
    Quote Originally Posted by MrFister View Post
    **BERSERKERS Alpha**

    ID 920738359

    Thanks for your time
    The team is working on getting everyone in the faction their compensation! Our deepest apologies for this!

  5. #5
    Steady Scribe
    Member Since
    Mar 2014
    Post Count
    92
    Thanks for your time looking into this and providing a quick solution.

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