Support auto closing request #2075706 before resolved

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Thread: Support auto closing request #2075706 before resolved

  1. #1
    Steady Scribe
    Member Since
    Apr 2014
    Post Count
    52

    Support auto closing request #2075706 before resolved

    Need some help. As mentioned, support has now auto closed this request several times. #2075706 is just the latest ticket number.

    This is about a first gen iPad1 that since updating to 4.5.2 (the version support said would allow me to log in, but is what caused the mess in the first place) is no longer able to connect.

    My last request was what info I need to provide so I can transfer the account to my iPhone 4S, and move my account from the iPhone 4S to the iPad. I've already missed 3-4 events I would have been able to earn rewards in. I really don't want to miss WD too

  2. #2
    Consistent Contributor
    Member Since
    Dec 2012
    Post Count
    141
    Welcome to the Gree customer support, why bother helping someone when you can just auto-close your support request, give it two days and they'll send you an email asking you how your non existent support was.. It's a new version of Schrödinger's cat, are they dead or alive inside that box, no way of proving it as they've never been seen.

  3. #3
    Steady Scribe
    Member Since
    Jan 2014
    Post Count
    97
    I've had support requests closed in 17 min without any reply or acknowledgement of any kind.

  4. #4
    Banned
    Member Since
    Nov 2014
    Main Game
    Crime City
    Post Count
    121
    Op, I suggest not continuing with that request if the 4s is running anything beyond MW 4.4. Putting it onto a 4s will not fix anything.

  5. #5
    Verbose Veteran
    Member Since
    Jun 2013
    Location
    In Your Head
    Post Count
    646
    Maybe we should call them something other than "support". The name doesn't really describe what they do.

  6. #6
    Banned
    Member Since
    Nov 2014
    Main Game
    Crime City
    Post Count
    121
    Useless?

    Oh wait! They must be Dew Nuttin's!

  7. #7
    Verbose Veteran
    Member Since
    Nov 2011
    Location
    Canada
    Post Count
    922
    I have asked to transfer from iphone 3Gs which has not allowed me to log in for weeks to my ipad but havent heard back for 2 weeks or so now.

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