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Thread: Gree Support

  1. #1
    Newbie
    Member Since
    Jul 2014
    Location
    South Pole
    Main Game
    Crime City
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    45

    Angry Gree Support

    Been almost a week since I lost access to my Accounts. Lost two accounts during transfer.

    Haven't got a reply from support yet.
    It would have usually taken 48 hours for the support to get back my account.
    Don't know what's the delay this time.

    Are you guys Dead or what..?

  2. #2
    Prominent Poet Captain Torgue's Avatar
    Member Since
    Aug 2013
    Location
    I live on the moon
    Post Count
    1,907
    You have a better chance of gaining an audience with the pope than you do having Gree support answer your tickets.

  3. #3
    Articulate Author
    Member Since
    Jul 2014
    Post Count
    391
    I lost one of my accounts also. Been 5 days LOL. I contacted google. No worries
    Level: Low
    Stats: Beast

    That is all....

  4. #4
    Consistent Contributor
    Member Since
    May 2014
    Location
    Exiled Mafia
    Post Count
    205
    Just forward the same email to gree support again. Had to do it twice in the past few months and forwarding all the info they needed (name, amount of gold, last login, last gold purchase receipt, level, friend code) had my account back in a few hours
    I AM BATMAN

  5. #5
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
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    in your dreams
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    6,410
    from the KA forum, but applies to all GREE apps...
    http://forums.gree.net/showthread.ph...icket-2008796)
    Quote Originally Posted by Tadaaah View Post
    So this may be what it is. I've come across quite a few tickets lately that I've had players send me ss of emails but the response hasn't made it through. I'll let our person that works with Zendesk know that this is starting to happen more. We did learn that if you reply within the old text (the agent's text) the email won't be accepted through Zendesk. AKA don't place text within the old quoted text, you have to respond with new text for the message to go through. Also, depending on how the ticket was closed can affect that as well.
    Maybe when the mods are about they can help you, too.
    Line ID: clementine88

  6. #6
    Consistent Contributor
    Member Since
    Aug 2013
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    168
    Quote Originally Posted by Matt - Kill MNSH View Post
    Been almost a week since I lost access to my Accounts. Lost two accounts during transfer.

    Haven't got a reply from support yet.
    It would have usually taken 48 hours for the support to get back my account.
    Don't know what's the delay this time.

    Are you guys Dead or what..?


    Send a PM to Dipstik he can look at your support ticket.

  7. #7
    Supreme Scholar Dipstik's Avatar
    Member Since
    Jan 2012
    Post Count
    8,517
    Quote Originally Posted by krimesity View Post
    Send a PM to Dipstik he can look at your support ticket.
    God save the queen.
    Quote Originally Posted by murf View Post
    Dippy, may be a little harsh in this thread, but he's right...
    Still mad at Bostick.

    I'll be back when the moderation is reasonable. Enjoy the forum you created, Gree.

  8. #8
    Consistent Contributor
    Member Since
    Aug 2013
    Post Count
    168
    Quote Originally Posted by Dipstik View Post
    God save the queen.
    tHANK YOU VERYMUCH . FRIEND

  9. #9
    Verbose Veteran
    Member Since
    Aug 2013
    Post Count
    941
    Quote Originally Posted by Matt - Kill MNSH View Post
    Been almost a week since I lost access to my Accounts. Lost two accounts during transfer.

    Haven't got a reply from support yet.
    It would have usually taken 48 hours for the support to get back my account.
    Don't know what's the delay this time.

    Are you guys Dead or what..?
    You're accounts have been banned for breaking TOS. Don't worry, I won't tell Drgn what happened.

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