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Has anyone gotten their issues resolved yet? I got one response asking for gold purchase info that I had already provided earlier and haven't heard back since.
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Good luck getting a reply before March 2015.
I have 4 open escalated tickets. The most recent one was escalated 22 days ago and still doesn't have a reply. The oldest is 2-3 months old and also doesn't have any replies.
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Bast ards never helped me and I lost over 55k gold after a update because of there stupidity, wait I was the stupid one for spending on a game that used to be fun now it's like a freaking job I dislike!
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Well they closed my latest ticket saying they moved my account over, but still don't have access to my hlp, looks like at least another 2 week wait for me
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