IOS update issue? - Page 2

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Thread: IOS update issue?

  1. #16
    Newbie
    Member Since
    Apr 2013
    Post Count
    46
    Same issues here with the new update. Game freezes going to maps or crashes all together.

  2. #17
    Lurker
    Member Since
    Jun 2013
    Post Count
    24
    And if I go to maps they are all at Level 1 and I know I maxed a tons of these maps out.

  3. #18
    Lurker
    Member Since
    Jun 2013
    Post Count
    24
    Your request (#2015636) has been received, and will be reviewed by our Specialists. We appreciate your patience as we work to address your inquiry. We will reply as soon as we have an update for your issue.

  4. #19
    Lurker
    Member Since
    Sep 2014
    Main Game
    Modern War
    Post Count
    4
    iOS gold videos aren't working for me now. Click the button and it shows the click but doesn't bring up the next screen

  5. #20
    Lurker
    Member Since
    Jun 2013
    Post Count
    24
    dont do the update - boy how many times have I heard that lol

  6. #21
    Consistent Contributor
    Member Since
    Jan 2012
    Location
    Pirate Cove
    Post Count
    128

    come on Gree... I'm fed up

    Quote Originally Posted by Tadaaah View Post
    Hey guys,

    You may need to put in a support ticket so they can take a closer look into the backend of the account. But as this is your second thread to start the same conversation. We will lock one to stream line conversation.
    I can't even send a ticket in.. I keep getting booted....
    Last edited by Tadaaah; 11-04-2014 at 03:42 PM. Reason: Other game promo
    Commander Boom Boom

  7. #22
    Lurker
    Member Since
    May 2014
    Location
    Amsterdam
    Post Count
    11
    Update not working well for me to, iPad2. Hangs itself on most travels (to base and from base). Not smooth overall, nothing got better.

    Edit: also stats are completely screwed, case counter wack, not to forget a question mark still hovers over the total stats...as a monumental symbol of what still needs work in this game.

    Forget about it.
    Last edited by Zakred5; 11-04-2014 at 03:51 PM.

  8. #23
    Newbie
    Member Since
    Nov 2013
    Post Count
    38
    I can't upgrade any buildings it says server error, but bosses are appearing and I can do the FLTQ so the server is fine. Restarted the game a few times and tried to upgrade the building 8 times now and it won't work. Plus font sizes and graphics are all a bit bigger making it difficult to see what buildings can be raided for example. Ticket sent

  9. #24
    Prominent Poet Rolinz's Avatar
    Member Since
    Dec 2013
    Main Game
    Modern War
    Post Count
    1,068
    Quote Originally Posted by Zakred5 View Post
    Update not working well for me to, iPad2. Hangs itself on most travels (to base and from base). Not smooth overall, nothing got better.
    I am experiencing the same problem with my iPad Mini but not with my iPad Air. Both have the same content versions and same MW versions and same iOS versions. Only difference is mini has a slower CPU.

    Hope that helps the developers.

  10. #25
    Social Media Manager
    Member Since
    May 2014
    Post Count
    1,901
    Thanks for the reports, guys. The team is working as fast as possible to identify the matter.

  11. #26
    Steady Scribe
    Member Since
    Mar 2013
    Post Count
    98
    Taking 5. Mins just to get into game , Cant load mission maps to do ltq

  12. #27
    Articulate Author
    Member Since
    Jul 2012
    Post Count
    254
    Seriously, I can't even send a ticket, anytime I log in the game crashes, if I do get in any button I click crashes the game, maybe pull the Damn update from the app store if there is a problem. If I can't log in to play the game am I sol, for the Ltq day 3...I finished day 1 and 2...again Wtf.

  13. #28
    Social Media Manager
    Member Since
    May 2014
    Post Count
    1,901
    Tickets are not needed if you have posted here. You can also enter a ticket from here: https://games.gree-support.net/tickets/new

    The teams are focused on this right and are working on getting this figured out.

  14. #29
    Articulate Author
    Member Since
    Apr 2014
    Post Count
    281
    Hey Tadaaah this has affected 12/60 users in my faction who did the iOS update. They cannot log into game long enough to send a ticket.

    This is a prevalent problem with all who did the new update.

    Inventory issues. Stay and level issues. Game is unplayable for all who did the update.

  15. #30
    Articulate Author
    Member Since
    Jul 2012
    Post Count
    254
    I'm glad they are working on it, but how long until day 3 isn't able to be completed. I can do it for free when the game works, but if I lose any more time I won't be able to. Thoughts on this, or again are we s.o.l. ?

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