Syndicate Prizing for Chester Court - Page 2

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Thread: Syndicate Prizing for Chester Court

  1. #16
    Moderator Vile Lynn's Avatar
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    Oct 2011
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    in your dreams
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    6,412
    you should have that cough checked out
    Line ID: clementine88

  2. #17
    Newbie Th3Maxx's Avatar
    Member Since
    Mar 2014
    Location
    Italy
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    34
    I m still missing "Chester Binoculars"... please fix.... i m going to send 3th ticket

  3. #18
    Banned
    Member Since
    Aug 2014
    Main Game
    Crime City
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    1,269
    Have a little patience and stop sending new tickets! It takes time for Gree to address each ticket and every new ticket you send just adds to their pile of work. More tickets sent means a longer wait for resolution, for everyone!

  4. #19
    Newbie Th3Maxx's Avatar
    Member Since
    Mar 2014
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    Italy
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    34
    my scary is that gree will forget it.. i just want remember..

  5. #20
    Player Experience
    Member Since
    Apr 2012
    Location
    The Matrix
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    193
    We go through tickets in the order that they're received. As you can imagine, it's not that fast to manually credit prizes to a ton of players. Please be patient with us and we will get to your ticket as soon as possible.

  6. #21
    Player Experience
    Member Since
    Apr 2012
    Location
    The Matrix
    Post Count
    193
    Quote Originally Posted by crime cow View Post
    I have no way of knowing if I receive my prize either. How is it that Gree can figure out when you've awarded an extra item and you're able to run a script to pull all of those back, but you can't figure out who was shorted?
    Since everyone is supposed to have 1 of each prize, you can make a script that looks for any items with 2 as the quantity and set the quantity to 1.

    We could make a script that looks at syndicate rank and then checks if the player received the prize, but as players have changed syndicates since the event it's not possible to run a script for it. Trust me. We'd much rather have a script handle this if we could.

  7. #22
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
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    in your dreams
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    6,412
    Quote Originally Posted by TheOracle View Post
    We go through tickets in the order that they're received. As you can imagine, it's not that fast to manually credit prizes to a ton of players. Please be patient with us and we will get to your ticket as soon as possible.
    The problem isn't waiting for GREE to issue the rewards... well, kinda' (should have been rewarded in the first place, but...) The problem is that CS is closing tickets without crediting those rewards so players send in another ticket. Maybe the tickets should stay open until the rewards are actually credited to avoid the confusion and extra tickets.
    Line ID: clementine88

  8. #23
    Newbie Th3Maxx's Avatar
    Member Since
    Mar 2014
    Location
    Italy
    Post Count
    34
    still whitout rewards...
    i wait

  9. #24
    Newbie Th3Maxx's Avatar
    Member Since
    Mar 2014
    Location
    Italy
    Post Count
    34
    I still missing chester binoculars...is possible that it took all this time? a my ex member received his reward, but he sended a ticket like me.. so I don't know why he yes and me no.. still no response from support.. still waiting .. hoping well

  10. #25
    Newbie Th3Maxx's Avatar
    Member Since
    Mar 2014
    Location
    Italy
    Post Count
    34
    I am still waiting an answer.. still missing prize, and not only me

  11. #26
    Lurker
    Member Since
    Oct 2014
    Main Game
    Crime City
    Post Count
    3

    How to send Ticket ?

    How to send the ticket about chester assault event prize??

  12. #27
    Newbie Th3Maxx's Avatar
    Member Since
    Mar 2014
    Location
    Italy
    Post Count
    34
    You have to go on your profile and click ''Contact us'' in bottom right

  13. #28
    Newbie Th3Maxx's Avatar
    Member Since
    Mar 2014
    Location
    Italy
    Post Count
    34
    now I'm losing hope to get my prize ....

  14. #29
    Banned
    Member Since
    Aug 2014
    Main Game
    Crime City
    Post Count
    1,269
    Quote Originally Posted by Th3Maxx View Post
    now I'm losing hope to get my prize ....
    It's not even been one month. Gree has been known to take 3 or 4 months to resolve tickets at times. It's worse when angry people send more tickets than they need to, and you can bet that happened over this problem.

    So wait another 60-90 days. Your ticket will probably be addressed and closed by then.

  15. #30
    Newbie Th3Maxx's Avatar
    Member Since
    Mar 2014
    Location
    Italy
    Post Count
    34
    Quote Originally Posted by Weasel View Post
    It's not even been one month. Gree has been known to take 3 or 4 months to resolve tickets at times. It's worse when angry people send more tickets than they need to, and you can bet that happened over this problem.

    So wait another 60-90 days. Your ticket will probably be addressed and closed by then.
    3-4 months??..damn .. anyway I haven't sent more tickets..it s strange because a my friend sent one ticket like me and after few days he got prize, i don t know why he yes and me no.. this is a mistery for me

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