I mean, for claiming you care about us, you've done a piss poor job about showing that to us. "Customer Appreciation Month" has been beyond a failure. Your event or three on the forums sucked (rewards were , contests were eh, and there was no desire to try to do any of them)
We've had so many events with Vouchers and crap that "Are in preparation for crafting." But, there's been zero information on crafting to-date still. Not to mention that the quest "Hero of Hallow's Eve" is still active... Way to rub our faces of putting a wrapper prize in a bloody box event, and then leave the quest active for another week. Yeah, real classy. Cause, y'know, I'm Penn and my friend Teller over here can totally make the Shrunken Head Artifact voucher just appear from thin air before this quest expires.
And now, the Epic Boss. You received so much positive feedback over the fact that we had a full 7 days for the first time, in, well... I don't even recall. The Battle refills at the lower level reward tiers was amazing, as it helped folks who had a harder time with the event keep going, gave them incentive. So far, there's not a sign of them being present. Plus, the refills are now 20 Gems for a full HP bar. Seriously? Counting Legendary, there's something like 136 bosses. 10 Gems was more than enough for a refill.
I'm sorry, but this has been a not a 'customer appreciation month.'
Bloody shame. Thanks for reaffirming my complete lack of faith in you.