"Customer Appreciation Month" has been a major letdown. Way to let us know you "care"

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Thread: "Customer Appreciation Month" has been a major letdown. Way to let us know you "care"

  1. #1
    Articulate Author Lys's Avatar
    Member Since
    May 2013
    Post Count
    389

    "Customer Appreciation Month" has been a major letdown. Way to let us know you "care"

    I mean, for claiming you care about us, you've done a piss poor job about showing that to us. "Customer Appreciation Month" has been beyond a failure. Your event or three on the forums sucked (rewards were , contests were eh, and there was no desire to try to do any of them)

    We've had so many events with Vouchers and crap that "Are in preparation for crafting." But, there's been zero information on crafting to-date still. Not to mention that the quest "Hero of Hallow's Eve" is still active... Way to rub our faces of putting a wrapper prize in a bloody box event, and then leave the quest active for another week. Yeah, real classy. Cause, y'know, I'm Penn and my friend Teller over here can totally make the Shrunken Head Artifact voucher just appear from thin air before this quest expires.

    And now, the Epic Boss. You received so much positive feedback over the fact that we had a full 7 days for the first time, in, well... I don't even recall. The Battle refills at the lower level reward tiers was amazing, as it helped folks who had a harder time with the event keep going, gave them incentive. So far, there's not a sign of them being present. Plus, the refills are now 20 Gems for a full HP bar. Seriously? Counting Legendary, there's something like 136 bosses. 10 Gems was more than enough for a refill.

    I'm sorry, but this has been a not a 'customer appreciation month.'

    Bloody shame. Thanks for reaffirming my complete lack of faith in you.
    KA - Lys - ID 176-137-752

  2. #2
    Verbose Veteran the_bob's Avatar
    Member Since
    Sep 2013
    Post Count
    666
    You expected more? This is Gree. I kept my expectations right where they deserve to be and Gree didn't disappoint me at all. Classic Gree failure.

  3. #3
    Articulate Author
    Member Since
    Jan 2013
    Location
    Your neck of the woods!
    Post Count
    338
    Care? They (Gree) knows no such word!

  4. #4
    Consistent Contributor
    Member Since
    Nov 2013
    Main Game
    Kingdom Age
    Post Count
    204
    I loved the +10 energy boost we got before the war and the Dark Castle building was great, I think the last box event was somewhat easier to complete (although with random luck events it is difficult to judge). Anyway I think some effort was done on GREE's part.

  5. #5
    Articulate Author JamieF's Avatar
    Member Since
    Aug 2011
    Post Count
    269
    Quote Originally Posted by Gendur View Post
    I loved the +10 energy boost we got before the war..
    Too bad this ended two days earlier than communicated, so lots of guilds had problems finishing 5/5

  6. #6
    Articulate Author Zepson's Avatar
    Member Since
    May 2013
    Location
    Western Front
    Post Count
    268
    Remember this one?
    Now we are the last day of the month...

    Quote Originally Posted by Tadaah
    The new features should be released this month, but we can't announce too much just yet.
    New Content and Goodies: Patience, as you said, we're only one week into the month. We still have time.

  7. #7
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
    Location
    in your dreams
    Post Count
    6,412
    ...:::lowered expectations:::...

  8. #8
    Articulate Author Lys's Avatar
    Member Since
    May 2013
    Post Count
    389
    Quote Originally Posted by the_bob View Post
    You expected more? This is Gree. I kept my expectations right where they deserve to be and Gree didn't disappoint me at all. Classic Gree failure.
    Thanks for reaffirming my complete lack of faith in you.

    If I said I had any expectations, I'd be lying. If I'd even had a pinch of em, I would've probably written a much longer post lambasting them even more, like I used to do before I stopped caring any. It's just pathetic, really.
    KA - Lys - ID 176-137-752

  9. #9
    Social Media Manager
    Member Since
    May 2014
    Post Count
    1,901
    Hey guys,

    We do have new features in the works. Unfortunately, some changes had to be made so they didn't make it in this month. We'll have more information on these features soon.

  10. #10
    Lurker
    Member Since
    Sep 2014
    Main Game
    Crime City
    Post Count
    2

    Credibility

    Quote Originally Posted by Tadaaah View Post
    Hey guys,

    We do have new features in the works. Unfortunately, some changes had to be made so they didn't make it in this month. We'll have more information on these features soon.
    Sorry bud, but GREE's credibility is in the crapper. Massive build-up for Customer Appreciation Month, and yet another
    OOPS we "didn't make it this month", but hang on, it will be here soon.

    To all players, If you want to keep throwing away money, I have some lovely swampland in Florida that I can let you have cheap.

  11. #11
    Verbose Veteran Totalwar's Avatar
    Member Since
    Apr 2012
    Location
    UK
    Post Count
    564
    I loved this month was great fun stats inflation was great with the new trials and I did 10 boxes free and got Raid boss finished and got 100 bosses so all in a great month thanks Gree.

  12. #12
    More like player disappointment month. Im not looking forward to the new features. The game is already slow as it is. I doubt it will run smoothly and will probably have quest with dumb bonuses

  13. #13
    Consistent Contributor
    Member Since
    Nov 2013
    Post Count
    111
    I would like to say it was nice to see us newer guys finally have a quest for a unit that would let us upgrade more than one building at a time since older guys can do 7 or 8. We can't gain on our income and try to keep up with the building events. Spending gems to get it done quicker is not an option when we can't afford the next upgrade, I have played about a year now, all the ones in my guild that can upgrade more got them before I started.
    However, to make 2 events that gave out that prize and both costing over 100.00 cash (more than an xbox or playstation game) is downright silly. Please give us a reasonable quest or option to gain this ability w/o forking over a Benjamin on a game that will at some point cease to exist, though I assume a ways down the road. I have met alot of friends online that played LAW which has now sat dormant for months and even put alot of hours myself into that game and it is dead. Glad I didn't fork over a bunch of cash like some guilds did on wars. You have a great money making system with the wars as they stand, why not appreciate us newer fellas a bit, especially the newest ones and let them upgrade more than one building, takes forever to catch up while watching quest after quest just go by that we cannot afford. Please add your name to this post in a reply if you like the idea of them helping the newer players with extra building upgrade please.

  14. #14
    Community Manager
    Member Since
    Jul 2014
    Post Count
    870
    Hey Folks! This is the first time that we are running this kind of event and we are happy to receive feedback and suggestions for how we can improve for next time we run the event. I am sorry to hear that you were disappointed. We will continue to try and find ways to improve the overall experience (in game and in the forums). Thanks for the feedback.

  15. #15
    Steady Scribe
    Member Since
    May 2013
    Post Count
    87
    Some people are hard to please

    There have been many good things happening to be fair

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