Game Transfer please Gree/Tadaah......why must we wait sooooo long

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Thread: Game Transfer please Gree/Tadaah......why must we wait sooooo long

  1. #1
    Newbie
    Member Since
    Aug 2013
    Main Game
    Kingdom Age
    Post Count
    43

    Game Transfer please Gree/Tadaah......why must we wait sooooo long

    After numerous tickets sent from both my old device and new device I'm still waiting in anticipation for my account to be transferred.
    Also Tadaah you were sent a private message asking for u to look into the matter, and still nothing.

    I gave GREE all the correct info needed, plus iTunes receipts.

    So come on guys, please sort it out......

  2. #2
    Steady Scribe
    Member Since
    Nov 2012
    Post Count
    67
    Quote Originally Posted by legalious View Post
    If you have both devices functioning and able to access the internet follow the guide below:

    1.Make sure the game is installed on both devices.

    2.Create a Funzio ID on the device with the account you would like to keep. You can do this by going to Menu -> More -> Funzio ID.

    3.Put the same Funzio ID info onto the device you would like to transfer to (the Funzio IDs have to be the same to transfer. If one is different from the other, delete and reinstall the game on the device you want to transfer to and add the information from the Funzio ID on the first device).

    4.IMPORTANT: Now go into the account you want to transfer. Hit the transfer button on the Funzio ID page. This will get your account ready to transfer. (ALWAYS hit the transfer button on the account you want to keep playing).

    5.Log into the Funzio ID using the device you want to complete the transfer with. Your game will now be transferred to the new device.
    That method of transfering stopped working last year I believe if not before. The other that Gree suggest doesnt work either, which is icloud backup or itunes back, none of the methods Gree has mentioned for transfering a game stopped working long ago. Gree support also takes anywhere from 2days to wks...

  3. #3
    Consistent Contributor Uberfauker's Avatar
    Member Since
    Mar 2013
    Location
    Oklahoma
    Main Game
    Kingdom Age
    Post Count
    199
    Quote Originally Posted by legalious View Post
    If you have both devices functioning and able to access the internet follow the guide below:

    1.Make sure the game is installed on both devices.

    2.Create a Funzio ID on the device with the account you would like to keep. You can do this by going to Menu -> More -> Funzio ID.

    3.Put the same Funzio ID info onto the device you would like to transfer to (the Funzio IDs have to be the same to transfer. If one is different from the other, delete and reinstall the game on the device you want to transfer to and add the information from the Funzio ID on the first device).

    4.IMPORTANT: Now go into the account you want to transfer. Hit the transfer button on the Funzio ID page. This will get your account ready to transfer. (ALWAYS hit the transfer button on the account you want to keep playing).

    5.Log into the Funzio ID using the device you want to complete the transfer with. Your game will now be transferred to the new device.
    To All: Do not do this! Players have lost their accounts doing this and it takes a while to get it back.

    To the OP: How long has it been since you sent the transfer request?

    To Legalious: I get it, you're campaigning for forum mod but please know the game before you post suggestions.

  4. #4
    Steady Scribe discprodigy's Avatar
    Member Since
    Feb 2013
    Post Count
    73
    Not some Legalious, all; I have not heard of one single person transferring a game in KA (somehow this works in other Gree titles) successfully without a long drawn out process involving Gree support.

    The OP already knew this and processed a ticket to "try" and save time. Giving poor advice based on outdated information is no use to anyone.

    OP, hope Gree gets your account transferred soon.

  5. #5
    Articulate Author Lys's Avatar
    Member Since
    May 2013
    Post Count
    389
    Quote Originally Posted by legalious View Post
    Something is better than silence.
    Useless advice is worse than silence. Especially when on occasion, it decides to eat your account entirely.
    KA - Lys - ID 176-137-752

  6. #6
    Consistent Contributor Uberfauker's Avatar
    Member Since
    Mar 2013
    Location
    Oklahoma
    Main Game
    Kingdom Age
    Post Count
    199
    Quote Originally Posted by legalious View Post
    Since you guys don't want my advice I deleted it.
    I hear Knights and Dragons is a game too.

  7. #7
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
    Location
    in your dreams
    Post Count
    6,412
    @legalious... Yeah, good try but you have to know that only GREE's CS can only transfer KA accts between devices. It has been this way for a long while despite the more current, yet closed, sticky about game transfers. Quite confusing, really, but oh well *shrug* It's a shame this has caused good players to quit KA rather than wait weeks for GREE to transfer.

    BTW, Ghost retired from all GREE games a very long time ago. Check the time stamp before quoting. Most of Ghost's info, albeit very helpful when KA first launched, it is obsolete now. Ghost is dearly missed.

    @Officer Overlord... Ask Clementine for help as she's helping players get their CS tickets expedited now.
    Good luck for a speedy reply!

  8. #8
    Verbose Veteran legalious's Avatar
    Member Since
    Apr 2014
    Location
    Southern California
    Main Game
    Knights & Dragons
    Post Count
    824
    Hope that you get your ticket replied to soon.

  9. #9
    Newbie
    Member Since
    Aug 2013
    Main Game
    Kingdom Age
    Post Count
    43
    All sorted now thx.
    Probably the daily emails complaining it's not transferred probably helped.

  10. #10
    Moderator Vile Lynn's Avatar
    Member Since
    Oct 2011
    Location
    in your dreams
    Post Count
    6,412
    Quote Originally Posted by Officer Overlord View Post
    All sorted now thx.
    Probably the daily emails complaining it's not transferred probably helped.
    Thanks for the update! Happy gaming!

  11. #11
    Social Media Manager
    Member Since
    May 2014
    Post Count
    1,901
    Thank you for your patience as the agent works on your ticket. We are working to implement a better game transfer feature in the future.

  12. #12
    Articulate Author
    Member Since
    Mar 2013
    Post Count
    469
    Quote Originally Posted by Tadaaah View Post
    Thank you for your patience as the agent works on your ticket. We are working to implement a better game transfer feature in the future.
    (Loud raucous round of applause)

  13. #13
    Verbose Veteran Totalwar's Avatar
    Member Since
    Apr 2012
    Location
    UK
    Post Count
    564
    That great news Tadaaah thanks.

  14. #14
    Verbose Veteran the_bob's Avatar
    Member Since
    Sep 2013
    Post Count
    666
    Quote Originally Posted by Totalwar View Post
    That great news Tadaaah thanks.
    Believe it when I see it, and even then, I'll remember that it's Gree and that it will probably still bite you in the ass anyways.
    Last edited by the_bob; 10-25-2014 at 11:07 AM.

  15. #15
    Lurker
    Member Since
    Dec 2013
    Post Count
    22

    Still no luck

    Quote Originally Posted by Tadaaah View Post
    Thank you for your patience as the agent works on your ticket. We are working to implement a better game transfer feature in the future.

    I wish it came sooner... I've been trying to move an account since September .... 4 continuous tickets... Unfortunately with the trials and stat inflation even if the transfer happens that toon is non-competitive

    This is very annoying and very frustrating

    Sorry Gree it sucks another account gone 😢

    Ivanna (soon retired)

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