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The point is bigger than just this thread. Once upon a time, if people had issues or questions, they'd post them in a thread, and they'd get answered by the gree moderators/community managers either...

People think the thread is stupid because it appears to have no impact, and leads to no response. That's important feedback

That's a massive problem right there. And at the very least you should be communicating back the status and response. If they aren't telling you, you have a big problem. But either way, if you ask...

Feedback does not appear to be acted on or responded to, anywhere.

Issue with alliance defence not working is being completely ignored.

Moderation is getting silly, and communication non...