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  1. Replies
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    Hi Folks, I apologize for the delay in this...

    Hi Folks,

    I apologize for the delay in this update. We completed gold refunds for iOS players about 10 hours ago and Android players should have received their gold refund about 1 hour ago. Again...
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    Hey Rolinz - The plan is a full refund of gold...

    Hey Rolinz - The plan is a full refund of gold spent on the item. It should hit accounts within the next 3-4 hours.
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    Hello All, Our devs said that we will be...

    Hello All,

    Our devs said that we will be returning gold spent on the unit within the next 3-4 hours. Sorry for the delay.
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    Facebook and Twitter

    In addition to the forums we will be sharing information on Facebook and Twitter. Please be sure to follow us there.
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    Thanks for getting the message out there. For...

    Thanks for getting the message out there. For reference, guild content will be coming out in the next day or so.
  6. Thread: Glitch already

    by OMNI
    Replies
    10
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    1,726

    sst1111 - Send in a ticket by going to Menu >...

    sst1111 - Send in a ticket by going to Menu > Profile > Settings (top left) > Contact Support. Describe the issue and click send. We'll look into it for you.
  7. Thread: Game center alert

    by OMNI
    Replies
    3
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    2,873

    Hi Ho, we will need additional info to take a...

    Hi Ho, we will need additional info to take a look at it. Can you send in a ticket to support? If you can get into the game go to the menu, click profile, click settings and then contact support....
  8. Replies
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    Okay. Thanks for the info. I'll let the devs know.

    Okay. Thanks for the info. I'll let the devs know.
  9. Thread: World chat

    by OMNI
    Replies
    13
    Views
    1,388

    We've definitely have received a lot of feedback...

    We've definitely have received a lot of feedback about chat. Mostly positive but some negative. Devs are looking for ways to make it better. Stay tuned...
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    It's not clear what the resolution will be but we...

    It's not clear what the resolution will be but we should be able to get everything sorted out. I'll confirm when we have the complete details.

    I apologize for the issue.
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    Hi Folks, Thanks for the reporting. This is...

    Hi Folks,

    Thanks for the reporting. This is impacting a small percent of iOS users. The devs are looking into it now. We'll provide an update once we have one.
  12. Thread: When?

    by OMNI
    Replies
    15
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    2,141

    It's widely available now. Here is an official...

    It's widely available now. Here is an official announcement.

    Download it here.
    Like our Facebook page too!
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    Please don't advertise other games in our forums.

    Please don't advertise other games in our forums.
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    1,391

    Thanks for the positive thread. We are still...

    Thanks for the positive thread. We are still working at improving the feedback cycles and response times. We've made slight improvements in support and in the forums. We still have a lot of improving...
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    Some players experiencing crashes

    We are aware that some players are experiencing crashes when attempting to access the new quest. Engineers are looking into it now. We'll update the thread once we have more info.
  16. Replies
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    1,730

    Thanks. I agree, not great, but not horrible....

    Thanks. I agree, not great, but not horrible. We've taken steps to improve it and we aren't done. We want to be better than great. Thanks for being patient with us as we continue to push forward.
  17. I can tell you that we are working hard at making...

    I can tell you that we are working hard at making improvements in the game. This includes new features and squashing bugs.
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    Thanks TripSD. Good luck to you as well.

    Thanks TripSD. Good luck to you as well.
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    I apologize. I wish everyone best of luck.

    I apologize. I wish everyone best of luck.
  20. Replies
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    2,699

    Good luck Ferr!

    Good luck Ferr!
  21. Thread: Have a great day!

    by OMNI
    Replies
    13
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    1,533

    Thanks. Have a great day/night.

    Thanks. Have a great day/night.
  22. Replies
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    You won't loose your account if you delete and...

    You won't loose your account if you delete and re-install. This specific issue doesn't require a delete and re-install. If you close and reopen your account should be fixed.
  23. Replies
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    We had a data deploy error a little while ago....

    We had a data deploy error a little while ago. The issue is now fixed. Please close and reopen the app.

    Sorry for the inconvenience.
  24. Thread: Well well gree...

    by OMNI
    Replies
    23
    Views
    1,973

    We had a data deploy error a little while ago....

    We had a data deploy error a little while ago. The issue is now fixed. Please close and reopen the app.

    Sorry for the inconvenience.
  25. Thread: Bad Updates!!

    by OMNI
    Replies
    50
    Views
    3,390

    We had a data deploy error a little while ago....

    We had a data deploy error a little while ago. The issue is now fixed. Please close and reopen the app.

    Sorry for the inconvenience.
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