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Type: Posts; User: Jerle

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  1. Thread: New Update.

    by Jerle
    Replies
    9
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    1,604

    We're working on this right now.

    We're working on this right now.
  2. Replies
    6
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    1,183

    There is some sort of a crash bug related to chat...

    There is some sort of a crash bug related to chat happening with the new update - team is working on it and hoping to resolve ASAP.
  3. Replies
    24
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    3,602

    We actually have a fix for this on the way in a...

    We actually have a fix for this on the way in a near-future app update (probably not the very next one). Animation will be computed server-side and sent down to the device, which should hopefully...
  4. Replies
    37
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    5,851

    Sticky: We're actually working on some efforts to improve...

    We're actually working on some efforts to improve the quality of chat. We're still a ways out from where the community might start seeing results of the new system, but it's on the radar.
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    5
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    1,104

    This is a good point. Will bring up at an...

    This is a good point. Will bring up at an upcoming design meeting.
  6. Replies
    15
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    3,501

    World 33 is up and running again. Apologies for...

    World 33 is up and running again. Apologies for that - we're investigating why that didn't come up with the rest of the worlds, and why the automated alert system didn't catch it so we can ensure...
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    15
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    3,501

    World 33 is under active investigation right now.

    World 33 is under active investigation right now.
  8. Thread: Ridiculous Raids

    by Jerle
    Replies
    285
    Views
    33,187

    Tadaaah came by this morning with the issue and...

    Tadaaah came by this morning with the issue and we worked through what might be happening - engineering is making some changes and you should notice some changes to the raids soonish.
  9. Replies
    107
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    21,482

    More than 10, less than 100 so far. Enough where...

    More than 10, less than 100 so far. Enough where I figured saying something might help people from hurling themselves headlong off a cliff - even if it's karmic justice in a way.
  10. Replies
    107
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    21,482

    Just dropping a note in here: For every...

    Just dropping a note in here:

    For every instance we've checked out so far, people missing buildings has been self-inflicted. Any attempts to use this 'hack' to sell other people's buildings will...
  11. Replies
    57
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    5,517

    Mostly fixed, the rivals list should look a lot...

    Mostly fixed, the rivals list should look a lot more sane now. Some criteria are still feeling a little off so we're going to continue working on this today and tomorrow.
  12. Replies
    57
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    5,517

    The rivals lists are having issues right now -...

    The rivals lists are having issues right now - it's being worked on.
  13. Replies
    23
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    10,010

    As mentioned in other places (might have been...

    As mentioned in other places (might have been Crime City where I was commenting):

    Availability of videos is dependent on our providers. If you don't have any videos, that usually means they don't...
  14. Thread: issue with RB

    by Jerle
    Replies
    19
    Views
    1,617

    Pretty close. There were some improvements made...

    Pretty close. There were some improvements made to help out with high-traffic events like this one lately and it looks liek this had a small side effect. Fixed - it will resolve on it's own with...
  15. Replies
    4
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    913

    Android Raid Boss - Speed Improvements

    Android players, we're rolling out a new version that should bring significant performance increases during raid boss. Please update and let us know if you're seeing better responsiveness. We're...
  16. Replies
    19
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    4,270

    This is rarely in our control. Often the offer...

    This is rarely in our control. Often the offer provider does run out of videos, and it's a different pool of inventory between ios and android. It's unfortunate, but it's how the advertising...
  17. Replies
    13
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    2,371

    Matcher Slowdowns and Free Wins

    Hi everyone,

    For this war, the matcher wasn't working quite as well as we'd hoped. Matchup times were slower and match quality overall wasn't up to the usual standards.

    We've made adjustments...
  18. Replies
    29
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    2,996

    Problem seems to have cleared temporarily. ...

    Problem seems to have cleared temporarily.

    Possible tech details in case anyone's interested, this could affect a good part of the internet for a little while. ...
  19. Replies
    29
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    2,996

    There seems to be some possible network problems...

    There seems to be some possible network problems to Europe, we're looking into it. This is probably out of our control at the hosting provider level though.
  20. Replies
    15
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    1,468

    There was a problem with the rewarding process -...

    There was a problem with the rewarding process - it's been fixed and everyone should have their prizes now.
  21. Replies
    10
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    1,632

    Alrighty, thanks for everyone's patience. ...

    Alrighty, thanks for everyone's patience.

    We've been able to feed the reward system with the correct leaderboard information - any syndicates who were rewarded lower than their actual rank will...
  22. Replies
    10
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    1,632

    Leaderboard under investigation

    Hey everyone,

    We're looking into the reports of people/guilds being rewarded with the wrong ranks now and hope to have an update soon.
  23. Replies
    4
    Views
    542

    The reward popup was freaking out. It's been...

    The reward popup was freaking out. It's been bashed into submission, sorry about that.
  24. Replies
    16
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    3,626

    Correction: The maint will only last for 1 hour....

    Correction: The maint will only last for 1 hour. We will be back by 3 pm PDT.
  25. Replies
    4
    Views
    2,061

    We finished a half hour early - game is up and...

    We finished a half hour early - game is up and running again!
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