Fix data push

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11-18-2013, 05:35 PM
Pyrowoman

Fix data push

Please fix the data push for the case event. I've had 20 data push in the last 14 minutes just keeps cycling. Please fix the issue
11-18-2013, 05:37 PM
lsjs41

I gave up and started playing candy crush
every 30 seconds a data push
11-18-2013, 05:43 PM
Recas

same problem droid
11-18-2013, 05:55 PM
hooligan1966

Me too, also on android.
11-18-2013, 06:01 PM
Noles

Even when mine "successfully" updates, I relog and everything's messed up again.

My stats are over 3m, and it shows I have under 100k on my profile.

My IPH is off because of income bonuses on items being "gone".. See below

All the items from the newest set of equipment to be released (cash and rp) are gone; it's reverted to the old items only.

The crate event is completely messed up and unusable; shows you have no chests even if you do, the stats of the items are all messed up, etc..

All bonus items are gone (though sometimes I have partial amounts of them, and my stats vary per bugged update I get. Some are under 100k, some are over, but obviously still way off from 3m).

Entering certain screens causes a force close, such as the donation page or the item bonuses screen.

I addressed this before and never got a response from staff, so I don't expect much of one now. Every friend of mine that has CC on android is having the same exact problem.

These datasets are horribly bugged, or the delivery method is. Not sure which it is, but it's getting quite ridiculous.
11-18-2013, 06:26 PM
cracker (ECC)

Surely they should have test accounts that the new updates go to first.
11-18-2013, 06:29 PM
The Toe

Quote:

Originally Posted by cracker (ECC)

Surely they should have test accounts that the new updates go to first.

Sure they do, we are it!!!
11-18-2013, 06:37 PM
Tardavic

Hey guys,

We appreciate your patience while this was being investigated.

Our engineers have now fixed this issue. We certainly apologize for the inconvenienced.

Thanks!
11-18-2013, 06:39 PM
Niccy

Quote:

Originally Posted by Tardavic

Hey guys,

We appreciate your patience while this was being investigated.

Our engineers have now fixed this issue. We certainly apologize for the inconvenienced.

Thanks!

They stopped playing your game cause it annoyed them . That would be the definition of running out of patience surely
11-19-2013, 01:33 AM
CJ54 is incompetent

Quote:

Originally Posted by cracker (ECC)

Surely they should have test accounts that the new updates go to first.

surely they also have a beta, or some way to test new events before they release "Crash City" on everyone's devices. the only button you can be sure will work in any event is the "spend $$$" button
11-19-2013, 04:56 AM
Rogue Assassin

Quote:

Originally Posted by CJ54 is incompetent

surely they also have a beta, or some way to test new events before they release "Crash City" on everyone's devices. the only button you can be sure will work in any event is the "spend $$$" button

True story. I 'only' had 6 datapushes.
11-19-2013, 06:12 AM
TZora

i had at least 20 data updates .. i just kept canceling the data update window that asks for a restart. after a while, the thing just fixed on its own. at least for me.

all these f-ups seem so normal now :)
11-19-2013, 01:13 PM
ILikeTheAbuse

Quote:

Originally Posted by Tardavic

Hey guys,
We appreciate your patience while this was being investigated.
Our engineers have now fixed this issue. We certainly apologize for the inconvenienced.
Thanks!

Our "engineers"
http://i44.tinypic.com/jtnb7s.jpg
All aboard the fail train! Choo Choo