Update on Recent Glitch/ Hack Concerns

As promised last night. So here's the situation:

We were made aware of an exploit that allowed for more health regen than should be possible. This exploit required use of tools/etc. from outside the game. Investigation discovered that a very small number of accounts were using this, presumably in preparation for WD. Those accounts have been banned permanently. Any accounts that pop up in the future that *try* to use anything that would get the same results (regardless of the method used) or similar effects will be seen and banned before they have the opportunity to take advantage of it. This was not a one-time sweep, this is on-going. But there will be no impossible regeneration/ boost effects used by anyone going into this or future WDs. Period. We believe the exploit to be very recent, but are continuing to investigate the circumstances.

Regarding some of the other concerns brought up in the existing threads:

-We are working on addressing the valor units that are above what those accounts could normally have gotten without the delete/reinstall bug a few weeks ago. That is ongoing.

-We are working on removing the last few duplicate boost building cases. That is also on-going.

We ask that our players bear with us through that process, and appreciate both your patience and support. If anyone has a concern of this kind about something not covered here, PLEASE send a report to Support with the details. Thank you.

It's nice to see the communication and focus on it. Good luck.

Thanks CJ. Can we also get a total number of players that have been using it?

Thanks for the communication :)

An easy check for energy HACKERS -

1) Run a script to flag all those accounts who have the 15% Air Boost unit from the current LTQ -

2) Check how many gold energy refills were done

there is NO WAY anyone could finish prestige mode on this LTQ without at least one whole vault of Gold

3 hours MAX to do this - and you will be able to BaN hackers and send a strong message to those of us holding on to any hope that you CAN actually root out the hackers.

Thanks again :)

Im grateful that something is being done about this, but I just hope your trawl is not just for 100% regen hacks. Something like, say, 13 DBJs will by my calculations give less than 100% but still a significant advantage! and there is also no way anyone can legitimately have more than 2 I believe.

For once I agree with Mastert55 -please can we know how many bans have been handed out? It would help demonstrate resolve and give the rest of us comfort.

If at all possible can you sweep for factions that have been created recently that are fully maxed out on bonuses and have 15,000,000 concrete. They are being sold online. This is why we are seeing all sorts of new factions popping up. This is a problem that is less pervasive in top 50 than below the top 50, who knows how many have been sold and are being used.

It would go a long way to call out the players who got banned.. i am sure the community itself would help police their known associates and help report and weird issues to support.

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Originally Posted by Vercingetorix

If at all possible can you sweep for factions that have been created recently that are fully maxed out on bonuses and have 15,000,000 concrete. They are being sold online. This is why we are seeing all sorts of new factions popping up. This is a problem that is less pervasive in top 50 than below the top 50, who knows how many have been sold and are being used.

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Ive seen some of those screen shots with 11 million concrete... fun stuff

I'd like to think that this is the beginning of a cleaner MW. I applaud you for taking the right direction with hackers CJ.

However, more pressing is the closing of all loopholes or glitches.

Agree with Mcdoc on energy glitches and rooting it out. This has to stop.

You will need to restore the confidence of gold users. They are the bread and butter of MW.

Its sad it takes SUP to finally say something to get anything done around here when us common folk will say the same thing repeatedly and have all of our concerns fall upon deaf ears. Gree doesn't care.

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Originally Posted by andy2

Its sad it takes SUP to finally say something to get anything done around here when us common folk will say the same thing repeatedly and have all of our concerns fall upon deaf ears. Gree doesn't care.

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SUP hasn't DONE anything. It's the entire MW community.

CJ thanks for trying but we have heard all this b4. We need to actually c u guys doing something.

As far as I'm concerned this is jus more talk. Speak with in game actions. I'll put money back into this product when it earns my trust back.

Quote:

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Originally Posted by Mcdoc

Thanks for the communication :)

An easy check for energy HACKERS -

1) Run a script to flag all those accounts who have the 15% Air Boost unit from the current LTQ -

2) Check how many gold energy refills were done

there is NO WAY anyone could finish prestige mode on this LTQ without at least one whole vault of Gold

3 hours MAX to do this - and you will be able to BaN hackers and send a strong message to those of us holding on to any hope that you CAN actually root out the hackers.

Thanks again :)

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Wait so their gonna catch me right? Damn knew I should have turned hax off ;)

Cj and the team is trying, I think its a tough battle to win, people realize how many people are in game right? All it takes is one to expose something and pass it on, and if everyone tells one person how fast something can grow. Lots of people who say SUP, have not had a lot of contact. I think this is getting shallow now and finger pointing, yes the loopholes have been said, and if you heard about it, id be damned if you didnt try it to see if it was real. Lets take this as a step. if it took a year and it bother you that much you should of been gone a long time ago. people need to chill out, or eat their words. Why are you here? There is a fun game outside top 10

This coming WD is going to be interesting.

Quote:

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Originally Posted by andy2

Its sad it takes SUP to finally say something to get anything done around here when us common folk will say the same thing repeatedly and have all of our concerns fall upon deaf ears. Gree doesn't care.

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You are very right , I just came here to write this but u said my words already.

Nice to hear this CJ! Let's hope we are on our way to a more steady and fair game...

Great job, CJ !!!
Good to hear all the hackers and cheaters are dealt with and many thanks for the open and fast communication!!
Much appreciated !! Keep up the good work.
Hopefully now all the negativism, criticism and "blaming others" will stop and the Forum can return to what it used to be.
Of course, there will always be those that can't restrain themselves and keep "bombarding" you, and us, with claims that "it's too late...", "it's not good enough...", "so-and-so still does this..." and so on (it's already happening as you can see...).
I honestly believe that you and your team have the right intentions (because you realize that if you don't deal with it, the game will turn in chaos) and I'm willing to give you the time to deal with those who blatantly hack and cheat (know that it is not as easy as some claim it is...)

Hope that after a first ticket 3 months ago, this player will be aken out

https://www.dropbox.com/s/b2axo3mwrs...2007.58.50.png

Thks cj :)

CJ--- can you please address the building of old LTBs? Are you guys even fixing this? I sent numerous screenshots to support showing people (some in top 10 factions) building AMRs and ACs etc. Many people have seen this. Many have sent tickets in. Since cash and iph are much more valued now... Can you please (at least) remove these buildings?

Quote:

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Originally Posted by Mastert55!

English please. And they have other sites that let you download movies for free chap. It's called piratebay.org

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really i got to go try this out!

EDIT u lied to me ;)

Thanks for the update CJ.

Quote:

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Originally Posted by Mcdoc

Thanks for the communication :)

An easy check for energy HACKERS -

1) Run a script to flag all those accounts who have the 15% Air Boost unit from the current LTQ -

2) Check how many gold energy refills were done

there is NO WAY anyone could finish prestige mode on this LTQ without at least one whole vault of Gold

3 hours MAX to do this - and you will be able to BaN hackers and send a strong message to those of us holding on to any hope that you CAN actually root out the hackers.

Thanks again :)

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It's quite apparent you do not even understand what the word "hacker" even means.
I suggest dictionary.com or wikipedia...

Quote:

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Originally Posted by mickymacirl

Thanks for the update CJ.

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Thanks for the update? Your a$$ was one of the ones with 13 dbj's! Did you get banned?

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Originally Posted by Bamaboy54

Thanks for the update? Your a$$ was one of the ones with 13 dbj's! Did you get banned?

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Banned? Only hackers get banned, did any of your 'mates' get banned? :P

24/7 some one is crying cause some one is bigger or better boo fkn boo changes all year making handicaps for lazy people or just plain suck at strategy. Yall want so much control over a game but have none over your life, is it so addictive you can't find something more productive to want justice against. The effort and tears and blood spent over the past two days on a forum over teams that I'm sure each side has cheated, used a glitch, bought a unit when a data push came through and it was accidently unlocked. And guess what even if some how your Jesus ways kept you from any sort of nature , you were probably still in a faction which the glitch or hack was used to gain a prize. It's life and till the day you die people are gonna cheat everyday from taxes to wives to games.

So much chaos outside your front door and mw is first priority, family second (of course) but seriously. Seems like one team is upset cause they had competition coming and then ALL THE SUDDEN it's not fair. Some how yall been able to stay on top without doing a single thing wrong but it's impossible for another team to do it cause it would take cheaters to be able to rank #3???


Why not give make #3 the top winners list on down to 4000 . Just give sup1 and 2 the top 2 main prizes so they don't have to compete and complain and ruin it for the rest of us.

I don't even know a member from OSW but I love yall as a team, just over all this bullsht just shows yall know how to bring the fear, looks like the even had Obama on this one!!!

Just saw someone with x2 extreme rescue subs which was a reward for completing the fltq Extreme situation, am I missing something or he is a hacker/glitcher or whateva he got it illegally. If yes lemme know so we can add a new name to the banned list :)

Dagnabit, you guys. Please don't talk about warez sites on the forums.

So the ios energy glitch will stay and is allowed to be used?

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Originally Posted by CJ54

Dagnabit, you guys. Please don't talk about warez sites on the forums.

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I know the stance y'all take on tell us what y'all did with people reported. But I feel that this situation (health regen hacking) deserves a more detailed explanation on how many guilty people. Last time I heard y'all say it didn't effect a lot of people it actually effected the majority.

Do we go into battles thinking all is well?

Quote:

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Originally Posted by Mastert55!

Thanks CJ. Can we also get a total number of players that have been using it?

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I can't give an exact number, but less than 30 out of a game with tens of thousands of active accounts. It doesn't take many turds to spoil a punch bowl, though.

Quote:

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Originally Posted by Mcdoc

Thanks for the communication :)

An easy check for energy HACKERS -

1) Run a script to flag all those accounts who have the 15% Air Boost unit from the current LTQ -

2) Check how many gold energy refills were done

there is NO WAY anyone could finish prestige mode on this LTQ without at least one whole vault of Gold

3 hours MAX to do this - and you will be able to BaN hackers and send a strong message to those of us holding on to any hope that you CAN actually root out the hackers.

Thanks again :)

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It's a good idea and we do something along those lines periodically, but #1 by itself is actually a 6+ hour query that has to be run when there aren't a lot of other server-intensive things going on. EDIT: Which we will do in emergency cases anyway, but it isn't something we can just do all the time.

The reason we keep playing whack-a-mole with the energy thing is because to well and truly kill it for all time no matter what people were doing, we would have to put some stuff in place that would make it so that thousands of innocent accounts would have serious trouble interfacing with the game. Which has actually happened once or twice in Modern War or Crime City and explains a couple of the "omg GREE why do you guys keep doing this" moments (the answer being "we deployed a security upgrade that snagged on something client-side").

The situation with people purchasing the out-of-store LTBs is a similar case, where we are working on a more difficult way to stop that from happening. I say "more difficult" because all of the easy ways would have potential unforseen side-effects like a couple thousands people waking up one morning to find all their legitimately purchased LTBs missing. That would not be good. A couple dozen people purchasing those when they shouldn't be able to is also unfair, and not good, but that would be measurably worse. With large-scale changes of any type, we have to weigh the potential collateral damage to the gameplay of our playerbase as a whole.

Anyway, the long and short of it is, sometimes there are no easy/simple fixes for something.

CJ, solve the problem with the LTBs with just releasing them again. No units so none of the benefit from the initial purchase. Let the new guys have access. Makes more raid opportunities for me if you do....

And that's probably a really simple fix....

Quote:

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Originally Posted by Rob TRK

CJ, solve the problem with the LTBs with just releasing them again. No units so none of the benefit from the initial purchase. Let the new guys have access. Makes more raid opportunities for me if you do....

And that's probably a really simple fix....

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Wouldn't really be Limited Time Buildings then would they.......

Quote:

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Originally Posted by Rob TRK

CJ, solve the problem with the LTBs with just releasing them again. No units so none of the benefit from the initial purchase. Let the new guys have access. Makes more raid opportunities for me if you do....

And that's probably a really simple fix....

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That is actually on the table. Reintroducing them *occasionally* for limited times (like a week or two out of the year well after they come in) is something we've been talking about over here, also just due to people begging us for a chance at some of them.

In these cases, the associated Goals would NOT be reintroduced, so every award people got for hustling those to completion during the original period would remain unique.

Simply. Depends in what you understand the limited building quest to be. My take the LTB quest is associated with goals and rewards. Reintroduce the buildings would not add those goals again.. Meaning those who got them in the original time achieved the limited time quest. For everyone else it's just another building and allows further raid options. That has to be good for all players... I've been in the game since the early days so it's not great shakes personally if they are or aren't released...

Thanks CJ for the response as well.

I like that angle. First though please let us sell units back to continue uncluttering inventory :)

Quote:

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Originally Posted by CJ54

That is actually on the table. Reintroducing them *occasionally* for limited times (like a week or two out of the year well after they come in) is something we've been talking about over here, also just due to people begging us for a chance at some of them.

In these cases, the associated Goals would NOT be reintroduced, so every award people got for hustling those to completion during the original period would remain unique.

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Love the idea of reintroducing LTB....I came to the game late and had no chance to get them. Don't mind not having the units associated with goals. Also a thought, instead of selling units, allow the capability to sort the inventory list!!! It takes forever to find a unit!

Quote:

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Originally Posted by Rob TRK

Simply. Depends in what you understand the limited building quest to be. My take the LTB quest is associated with goals and rewards. Reintroduce the buildings would not add those goals again.. Meaning those who got them in the original time achieved the limited time quest. For everyone else it's just another building and allows further raid options. That has to be good for all players... I've been in the game since the early days so it's not great shakes personally if they are or aren't released...

Thanks CJ for the response as well.

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Well that's just getting into the semantics of the terminology that we use. LTB - limited time building with a LTQ, limited time quest...? Truthfully I run zero IPH on both my accounts so to have "more" buildings to raid would benefit me.

CJ,
Is the increase in data usage related to what you guys are doing or is it some other surprise anomaly? It is getting expensive to play unless on wifi. I have turned off MW's access to cell data and it's cut back dramatically in how I play.

If it is reduce the hack related, I may not like it but I understand it.

Thanks

Quote:

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Originally Posted by Merc_mw

CJ,
Is the increase in data usage related to what you guys are doing or is it some other surprise anomaly? It is getting expensive to play unless on wifi. I have turned off MW's access to cell data and it's cut back dramatically in how I play.

If it is reduce the hack related, I may not like it but I understand it.

Thanks

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It is not, something else unintended is going on there. We're working on figuring that one out as soon as possible.