I mean its been like this for months now and it seems nothing is being done to fix this. I would like to know what my stats are since I, just like a lot of other players paid for them.
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I mean its been like this for months now and it seems nothing is being done to fix this. I would like to know what my stats are since I, just like a lot of other players paid for them.
It's been almost a year of no gold videos for anyone on an IOS device. You need to get in the back of the line:rolleyes:
Fair enough.
Gree doesn't care about stat display or gold video's. They just push more broken events.
It's working as intended. Thanks for playing.
Pidgeot,
Please send in a ticket with a screenshot, if possible.
Question for President Hightower- Do you play this game?
I knew a guy who "cooked" at a well known place people eat slop, masquerading as food.Quote:
Originally Posted by WBS
The guy told me, never eat there, and at several of its competitors.
I also have represented several alleged drug dealers.
All of them considered themselves to be purveyors of their product, choosing profits over highs.
They claimed they never used any illicit product, some of them never smoked cigarettes or consumed alcohol.
They told their eager customers they used the product, or at least tested it.
They said telling their customers that was better for business.
Hightower, it has been broken ever since the newer boost buildings started being released. I've always assumed that the stats on Android don't take some or all of the recent boost building into account at all.Quote:
Originally Posted by [PM] President Hightower
It is definitely bonus related and not display related. When I play on my android device, my bonuses on air/sea/ground/infantry are significantly lower than what they are on ios. I suspect if those were corrected, it would be calculated correctly on android. Fortunately during fights, values are calculated on the server and display correctly there.Quote:
Originally Posted by elangomatt
And while your fixing it, more 'commas' throughout please.
Fixing old longstanding game issues? Oh myy...... Wouldn't that be a hoot.
Dew, outstanding analogy.
Well Hightower did get the energy regen plane to stack not too long ago and that has been an issue for almost as long as bonuses have been a thing. If they can get that fixed within a few hours of actually looking at it I think it is possible that they could get this fixed too. I'm not holding my breath though.Quote:
Originally Posted by Agent Orange
Hightower, I'm not Pidgeot at all but I did finally send in a ticket with screenshots of the stats difference between iOS and Android. Hint, it is significant! My attack shows 10x smaller and defense is 16x smaller in Android versus iOS. The ticket number is #2913408 if you wanted to have someone look into it more.Quote:
Originally Posted by [PM] President Hightower
All of our problems are solved! </s> or at least they are solved according to the status on my support ticket. The meat of the response was "Please be assured that our engineers are working on this matter regarding stats appear to be lower on Android devices than on iOS devices issue and we are hopeful that we will have a solution soon. Once we have a solution, we will let you know."Quote:
Originally Posted by elangomatt
I don't think I'll be holding my breath on this ever getting fixed.
Customer Support likes to forward our problems to their engineers and close tickets so that it does not look like they have thousands of unresolved tickets even though their engineers has not fixed the problem still.
Then you have to restart a new ticket again and then this time, no response for weeks, because customer support has already forwarded our ticket to engineers and there is nothing else they can do except to close or ignore tickets.
Sounds about right???
Yep, that sounds pretty accurate. I know why they closed the ticket but it just stuck me as funny that they use the "solved" status when a ticket is closed and not actually fixed. A while back I re-opened a ticket a few times because they weren't giving me a unit that I should have gotten and it got to the point where they would just close my new tickets without even responding. They did close them within a few hours though so at least I knew someone was there.Quote:
Originally Posted by Rolinz
Yes, yes... And ticket with screenshot that bonuses are not shown for reward units in goals and result screens on iOS.Quote:
Originally Posted by [PM] President Hightower
Profile display stats= 135T
When I attack an opponent, the overlay displays my true stats =545T
During WD, and even attack/raiding the 545T stat is accurate vs opponents.
The missing building upgrade #'s, I am not sure, there's so many 1000's of bonus % etc I will leave up to GREE to sort.
This is due to the order which the bonuses are applied. We are aware of the issue and are in the process of investigating. Thank you.
Damn good your here Hightower. Only took Gree 2 years or so to fix it
Quote:
Originally Posted by [PM] President Hightower
President Hightower.
I am complaining for over a year now about this problem. I sent several tickets about this problem. Every time your robot support team says: we sent this to our specialists, bla, bla, bla. Problem marked as solved, ticket closed.
I have reopened that tickets about 10 times, I guess. No result till now. Is this bug so difficult, or do you have such poor programmers. I think the last is the reality.
I made a few weeks ago a topic to celebrate that this problem is more then a year old now.
You should shame yourself to write to us, sent a ticket. I think hundreds of players did.
But no one is taking it serious, but keep in mind, that players only work for better stats, nothing else.
And Gree is not taking it serious.
I have spent many, many hours at this subject, without any result. My trust is far below zero now.
Hope you understand that, Hightower.
What century should we expect a issue solved message, even though the problem has not been sorted out in?Quote:
Originally Posted by [PM] President Hightower
You can say that "we are aware of the issue" as many times as you'd like but until these issues get resolved(they never do) the players are going to be p+ssed off with excuses
The same answer i got a year ago. So this answer is big bull****.Quote:
Originally Posted by [PM] President Hightower
How much time do you need to solve this. Now i understand why there are so many bugs in this game.
Tell us straight, you don't have the know how to fix it and don't tell us lies mr. President Hightower.
Mr Hightower.
You asked to sent a ticket about this problem. I think i did this more then 10 times now.
Without getting any notice my last ticket about this bug is closed and marked as solved.
This is what every time happens.
2897095 Re: Re: RE: [GREE International Inc.] Re: Re: Re: Re: Re: difference IOS and Android 25 days ago 2 days ago Solved
Above my ticket info.
Mr Hightower, This is how your support team works.