Please post any and all feedback, comments, concerns, and criticisms about the new Soldier Equip and current World Domination in this thread.
Remember to keep it on topic and follow the Code of Conduct.
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Please post any and all feedback, comments, concerns, and criticisms about the new Soldier Equip and current World Domination in this thread.
Remember to keep it on topic and follow the Code of Conduct.
Why are we losing when we are higher on all three parts? Don't say skill points
This WDE is terrible!! Loosing battles that i can easily win! Go back and get rid of all the equipment. Game is a joke! Waste of time and money!! Go back to old version with NO EQUIPMENT!
You guys constantly make updates that you say we want - when the feedback on here is overwhelmingly against the changes. Stop living in denial.
You constantly rush out these updates with tons of bugs in them and try and rationalize it as the QA team doesn't have enough time to test. Most of these issues are in the most important aspects of the game, and if they didn't have enough time to QA ... DONT RUSH OUT THE UPDATE.
Lastly, once you do inevitably push out the bugged update. STOP SELLING GOLD. STOP EVENTS. AND FOCUS ON SUPPORT. I have randomly lost billions off of my stats, and not received a single (non automated) reply on the topic in a week and the automated replies are not even on the subject of my complaint. The sad part is my issue is just a drop in the bucket compared to many friends and faction mates who have lost accounts or other more serious issues.
You do not communicate with us on here nearly enough. In game communication on the issues is non-existent. Looks like I am headed to a refund, when I would much rather play a working game.
Please remove the equipment and bring the old way of WD back. The way it was before the 5.0 update.
Originally Posted by Clementine
"I have sticked this thread. Everyone, please report any issues you may experience here. I am communicating with the Developers on this and will provide updates as they are available."
In all honesty Clem, don't bother. The damage is done. There is no coming back from the havoc they've wrought. The game is in its death throes, so let it at least go on the players terms. You and the devs please, go enjoy the holiday. Let the player mods handle things from getting too out of control, but at least let what few people that are currently left say their peace without obstruction. It was a roller coaster three year run, but now the ride must end.
None of us wanted it to. I really think Gree thought this was a fantastic idea, but what ultimately matters is whether the players do, as they are the ones that fund it. You should have realized it after the its failure in KA, but you didn't. Somebody really wanted to show some WOW, the only problem is that goes two ways. Unfortunately this time it's not in the direction they were looking for. Or, as some have theorized, maybe it was.
I finished masters FLTQ and ILTQ yesterday and none of my equipment I paid gold to get showed up in my stats. I have sent a ticket and still no response. I am having to fight with 23 less stats than I should have to. And it is not right at all.
To sum it up it's just a shame
We are working on trying to find ways to better communicate with users in the game, before changes are released. We know in this department we are severely lacking. With such limited "real estate" in the game, and many users choosing to closer popups without reading them, the options are a bit limited. That being said, we will continue to find ways to do so.
In regards to not communicating enough here in the Forums, we are trying to improve this, truly, and I would like to believe that over the last few weeks, the fruits of this labor has been seen. Our Developers are in here more regularly, we now have Mods from pretty much all games, and I myself am working to be here as much as possible. Please do remember that there is only one of me and all the games. We will be getting additional hands at the start of the new year, so you will begin to see even more presence.
Its just crazy that you guys pushed this equipment update....knowing that KA has such negative feedback on it. And I can't believe that your QA team didn't see some of these display issues during their testing.
wow myself and 3 of my top teammates hit a player that is lvl 174 with 3.5m defence I have a 5b attack. her avatar defence was 9 to my 11atk and her army defense was 48 to my atk of 56.. now my number were thoe lowest of all 3 that attacked her not just once but twice and we all lost eery time.. I do have screen shots of my losses and at least one of my teammates also screenshotted it.. but seriously how the hell did we lose??
The devs communicate to us they are giving us things we don't want, all the while telling us we asked for it.
The devs are not fixing the things that need fixing, but tell us they are, all the while breaking more things.
Yes, there is only one of you, and I am sorry for that. But the request of one simple post a day to tell us anything has fallen on deaf ears. Like so many things, I'm sure someone above your pay grade decided that branching out to other forms of social media, and spreading the manpower so thin, was a great idea. Reality says otherwise.
Communication is two ways. What we are seeing here is not.
Please do not take this negativity as necessarily pointed at you. It's to whoever is making the decisions, be it you or someone else.
The equipment sucks I've been playing for at least 2 years and it is messing everything up. How do I lose to someone with 2bil less defense and a floppy hat on? It makes no sense, please, remove the soldier equipment it's ruining the game.
try actually listening then.. no one asked for this type of update... everyone asked and polls were showing that 80% DID NOT WANT a 7 day war. hell have even been request sent in requesting wars be reduced to 2 days a cycle. If you actually read forum and retain any of the info you read then you would have a satisfied customer base. and how about listening to the outcry from KA and the MW community and remove this stupid addition of equipment and return things back to the way things were
This first part is probably the worst excuse for not caring I have ever seen. Many people close popups without reading them, so that is your reason for NOT COMMUNICATING AT ALL IN GAME? What a joke.
Your second paragraph spells out the exact issue you are trying to make something up to defend... 'Please do remember that there is only one of me and all the games'. Stop trying to make excuses and just do your best. We have not seen the fruits of an increased effort here recently, we have seen the exact OPPOSITE. There have been 10x the issues as compared to normal (which says a lot) and actually fewer responses from Gree staff. The AMAs are a welcome addition yet actually provide very little information which does anything to help calm down angry customers who have seen their money go to waste in your flawed game.
Go back to the old system and then email everyone and let them know you went back to the old system ALSO actually reply to tickets without using the same old form letter that puts the blame on us. Do you think we want to send in tickets and deal with non responsive customer service?
Clementine and Devs -
I really don't know why I bother but I have the solution to your huge failure v5.0. The problem is not the equipment. The problem isn't adding new content. The problem is the way GREE implements these additions in the sole attempt to squeeze money from people. The players, other than the ego driven ones, will only spend money when they see it is worthwhile or increases the "fun". Nothing you have done lately increased the fun factor.
This is IMPORTANT, so listen up if you want to salvage this mess. You can have your cake and eat it too if you just simply listen to the Xmas present I am going to provide to you. The equipment can stay, yes I said stay. The problem is your sorry new algorithm. You can't weight the new equipment part more than the players army stats. People, like myself, have played this game for a long time (3 years) and built those stats expecting them to continue to mean the same thing tomorrow that they meant a year ago, 2 years ago, 3 years ago. People don't like change when it devalues previous efforts and changes the basic constuct of the game!
Now how to keep the equipment and make players happy at same time. Are you Listening?? Ok, when a player attacks in PVP or WD event, the ARMY (original stats) are what determines the win...the previous algorithm! So what about that shiny new equipment????? Well after that calculation is complete and points/cash/valor/loot is awarded....a second attack is automatically triggered and this time it only factors soldier equipment/power as the deciding factor and awards points/loot/cash/valor. Got it???
Restated just so you and GREE understand:
Player A attacks Player B. Army stats decides win/loss. Then automatically triggers 2nd attack on same opponent and soldier equipment/soldier power determines win/loss of second attack.
This way our original stats are not diminished or canceled in any way. Those players who strive forward with obtaining new equipment are further rewarded in the 2nd automated attack. The 1st part of the attack sequence (army stats) should yield the higher point value and it is army vs. army. Points awarded on 2nd battle sequence, soldier vs soldier should yield roughly 50% of point total compared to army vs army.
There it is GREE. If you want to repair the damage done in MW, I have given you the insight that will do it. You get to add new content that can benefit the players, instead of punishing them!!
I am available for additional query as to how to keep your game thriving for another 3 years, if you so choose to listen.
I want a response from my two day old ticket for my missing equient from masters ILTQ.
I am having to fight a war with diminished stats that I PAID to get.
Now somebody from Gree freaking respond.
This update and how it's ruined my reason for playing Modern War has left me with only disgust, anger, and huge disappointment! GREE should be embarrassed, but I'm sure it's just another day at the office with blinders on and fingers in their ears! It's a sad day.
I fought in one war and stopped when my 4 bil Attack lost to a 1 bil Attack account and only showed that I had 350 mil att. I don't know what Gree has done to this event, but you've completely ruined it. There's not much left to be enjoyed about this game thanks to the overload of events, but this WAS one event I always looked forward to. Thank you for giving me a week long break, and possibly making me finally giving up on this game.
I am a real newbie in this game genre, but even I understand, that it is a really bad idea to give new ones the possibility to win against someone who did play a game like Modern War a long time.
But what I am being asking myself lately is: "How can it be, that you got the exact same "Soldier Equipment" on two different events? Even on the same mission progress? Did they not have time to make more than one weapon, one head and so one which you could get as a reward? Donīt think so."
So why the hell did you implement the Equip system, if the old players donīt like/want it, the new players always got the same things and all i does is to provide trouble?
I had a 4.6B attack. lost to a 1.75B def.
PvP sSS shown my attack become 800m vs 1.75B def.
How and why the stat change so much?
Glitch & Bugs?... sick and tired of the game.
Please do something.. or is anyone working during this festive seasons?
I think most are on holidays and no one is working on the issue.
:mad: :mad: :mad:
This is horrible! Makes no sense! I shouldn't be losing to opponents that are 300-400 million less than me. I have worked for two years to build my strength, only to have it all thrown away. 2 people in our faction have announced they are quitting and there are others that are thinking of it..... I guess rats do leave a sinking ship!
I have 2 accounts (iPhone & iPad) for both MW and CC. This is the straw that broke the camels back for me. I have worked way too hard and spent too much money to accept the new attack/loss algorithm. This is absolutely absurd. Thank you for the good times Gree but next time listen to your customers before you alter the fundamentals of the game to the point that you devalue the stats people have earned over time. One last question: do you realize that some of us have worked on our stats for 2+ years? This change is by far the worst thing you could have done to your loyal players.
I have multiple tickets in with screenshots showing my account was and still is linked to my GCID. However, after the BS, generic, known bad, non-QA'd response you guys have gone into hiding. I'm not the only person who has owned an account since creation and only has one GCID with this problem.
We were all able to login one to four times before our accounts disappeared. Obviously there is some bug on your end. When will Gree either A) fix this problem and compensate us -or- refund EVERY gold/cash purchase since day one?
Why aren't temp health regen bonuses working?...
No, we absolutely dread this new system of yours, this crappy unexplainable 'new crap-units' you added - if a player is ahead significantly in ALL THREE: Army, army gear and soldier gear - how tha heck such player is losing every single attack against a player he's ahead on all three fields?!?
Ready for this: even loses with a PA attack [or you turned PA effect of +50% off?!?]..
This is simply absurd and below poorly executed implementation of new elements. A disaster to put it lightly. Can yu simply switch off those nonsense units that you 'oh so excited' about?? Because you can tell we, the players, sure as hell aren't...
how the fk i lost to someone who hve 2b less than me?? mayb they have better equipment than me. BUT how the hell i still lost 4 out 4 when i have 2 more b n 44 vs 35 ?? 11 to 14??
Glad I haven't spent any money on this game in over a year now. Good stats but I guess I'm weak now as I left my faction this last 3 weeks. Made a little faction for my main and mini. Didn't get much equipment... so again, my 2 accts now suck in GREE's eyes.
Get rid of the equipment and I may come back and play... no promises though, just hard to throw away an acct after 3 years of building it up.
Interesting also how I haven't read a single positive note from anyone...
This equipment is just plain stupid. If everyone collected the same equipment that was released so far, defense has more points no matter what the combination. Why in the heck would it matter if the soldiers have some cool sunglasses, my 2.2 billion more stats should count more than some freaking aviators. Due to lack of equipment with attack anyone who got 9 crates can beat me no matter what the stats? That just doesn't make any sense gree, c'mon.
why did I spend money on gold over the past year to improve my stats only for you idiots to come up with the brilliant idea of allowing someone with half my stats to beat me simply because they are wearing boots? Really? People who have spent money on this game have watched it go to waste with this latest update. You all have ruined this game to the point half of my faction is quitting. Nice job Gree.
I don't like what I don't understand. I don't understand much about these changes, also I can't update cause my account is now linked to a diff Game Center (transferred across ipads) and until that's fixed I can't see the new atks in game.
After years of building my base, buying gold, and hours of hard work to build a game I enjoy it has been ruined. I lost a battle today to someone who had 700m less then me in at/def? All because he had a special helmet or boots? How can you justify that? My faction and I have grown, and build ourselves for the most part of 3 years and now find ourselves back near the bottom. You can guarantee I won't spend another dollar on gold for this game unless this equipment thing gets changed. I Appreciate your efforts but will not continue playing or supporting the game if this is how it's going to continue to be.
Official feedback
It's pants.
No proper communication, no reaction to public (forum) nor personal (support) complaints, promises not kept, false declarations, inability to plan for stepwise introduction of new (=risky) features, total lack of any knowledge of players' psychology (I don't say "buyers' psychology"), ....
I could say "I don't care, it's simply GREE."
However there's one thing which can't be ignored: it is the BIG LIE about QA!
You don't have quality assurance team! You don't have a single worker who is really QA worker! Perhaps you have workers paid as QA workers, but they have no qualifications nor privileges of true QA team members. I don't blame them. But you (it's not to you, Clementine, I address the company management now) lied from the very beginning to us, users of the game and your paying customers, suggesting that there's smallest effort dedicated to making the software you offer a "product".
QA, any QA deserving that name, could not accept the level of bugs your software contains. Thus there wouldn't be new features adding new bugs to old ones, there wouldn't be updates breaking features which worked already, nor differences between iOS and Android versions on design level (yes, on UI level, like different PvP report screens).
Don't try to convince me that it is result of an oversight: in QA department can't work people with so high level of vision problems...
You don't have real QA team. You don't care whether people, who spend their money and expect fair quality entertainment, have fun or stress. GREE acts like tobacco companies acted in the past.
And since you help to betray us, you Clementine should consider if it is really what you want to do.
Reading through the 3 pages of feedback.... I believe the results are "it sucks"!
Hang on, thats what the beta testers said!
Now what will you do with this feedback? No point collecting data if you dont intend to use it.
no point in feed back as it's only getting worse, beyond playable now