I.m a Cc player and I.ve e.mailed google support an hour ago about this.
They replied 15 minutes ago and said they will investigate the problem.
I suggest everyone here do the same.
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I.m a Cc player and I.ve e.mailed google support an hour ago about this.
They replied 15 minutes ago and said they will investigate the problem.
I suggest everyone here do the same.
I have sold everything on all 3 of my characters, donated to my fac, and deleted the game, as 20 of our other members have done because of this issue. This was the straw that broke the camel's back. We also did the same in KA and CC. Adios Greedy. Enjoy the bottom of the revenue stream where you belong.
Gree before more players disappear any response on this front? One with a specific conclusion as opposed to 'Send a ticket in' will probably be better received.
Seriously? Nothing from GREE or the Mods? Jacked up.
Submitted ticket. Almost 500MB in 72hours...
I submitted a ticket, but all I got was this message:
http://www.funzio.com/forum/attachme...5&d=1401592071
Current data usage 1.1 GB - 5 hours, 0 Minutes
Holy smokes! That is some serious data usage.
Ive already retired one acct due to the data issue.
And still nothing from the mods...
Please submit tickets aka we need to buy ourselves some time to see how much we can wring this out while we play tiddlywinks. I think when Gree addressed the iOS issue they overlooked this. Death by a thousand paper cuts such is the destiny of MW
CJ, Tardavic...anyone? I've never been one to rag on the game, the developers or the mods.....but this really is inexcusable. This freaking game is hijacking our devices, running up our bills, all due to your code. And you don't even have the decency to come back and say, 'hey...we're working on it. We hope to have it fixed by X'. Hell, you don't even have the decency to just tell us to frak off.....oh wait. You are. Just not to our faces.
Gree this needs to be top of your list to fix!!!!!
It is simply amazing. Any they wonder why there are so many refunds
Mods plz reply with an update!!!!!! Half my faction can not play.....sorry will not play mw on data until this is fixed!!! Some are 10gig over there allowence wtf are you at gree playin at?????
Gree,
Avoiding or ignoring the situation won't make it go away. Would you please grace us with your response...and I don't know...possibly a solution?
Traveling today and on my layover I logged into mw for about 1 minute to collect buildings 29mb data used. Logged into ka for same amount of time to collect building as well. 18m of data used. 2 minutes almost 50 mega of data. Will be sending a ticket later when I am on wifi again.
Spent about 5 minutes in CC and it used 85m of data. Maybe not limited to MW?
Hey guys, we're still looking into this one actively right now. There isn't a clear culprit, so it is taking some time.
Ty CJ for the updateQuote:
Originally Posted by CJ54
CJ,Quote:
Originally Posted by CJ54
Please can you also investigate Kingdom Age as that app is also hitting the data usage badly. If you find the issue with Modern War can you double check the same feature in Kingdom Age?
Appreciated.
Gree this is outrageous, just checked my iPhones app data usage for MW and it shows 3.2gb in the last 15days, get this fixed now, I've informed Apple of this also.
CJ/Admin -
Have you looked into this yet?
Any answers or fix in the pipeline?
KA player, but saw the issue. Maybe, y'know, some of those anti-cheating measures you put in places that forces the device to check in with your servers every five seconds? That just might be the issue, or part of it?Quote:
Originally Posted by CJ54
Still seeing the data usage...still having to shut cellular off before and after every use. Getting REALLY old.
I have stopped playing unless on wifi.
Same here I can't afford it.Quote:
Originally Posted by Merc_mw
Mine seems to be fixed now, anybody else? Pretty sure we have to rely on each other to spread factual information here, nobody from Gree does or can (they haven't got a clue what the factual information is)
I tested it yesterday on ipad, it still seemed to use a lot of data. Didn't notice if Lore was used.
I'm 70% on WiFi past 3 weeks except RB event...and the additional data went up by 1.8GB! WTF Gree?
I burned through my 2GB data plan in 14 days....thanks gree
Same here...burned more than 3GB in the last 14 days! GREE - please fix it, please!
Churp churp
Still going on. Minute and a half and 16mb. Cash collection and three hits on individual goal target.
I had to turn off my cellular data. What's strange is that my wife has the same phone, bought at the same time and her data usage hasn't increased at all and she is on the game more than myself.
Hello all,
As stated previously in this thread, a tentative fix will be coming in 4.2. Please remain patient just a little longer. Thanks.
Thanks for this. If it helps accelerate the process, you may pass onQuote:
Originally Posted by Tadaaah
1.That the money being spent on data plans may no longer be available for gold.
2. That folks that have gone wifi only are further away from completing events and less likely to spend gold.
So this programming err is likely directly impacting profitability.
Theres alot your fixin in this 4.2 but when are we going to see this??????? The data usage issue needs fixing now not in in the up comming update......now......your customers NEED this now not in a weeks time or a months time NOWQuote:
Originally Posted by Tadaaah
I just updated on Android and it's version 4.1.3 so are you holding off on our version 4.2. Until the ios update is released?
Hi Tadaaah....welcome. Thank you for letting us know a fix for this issue will be 4.2. But to be clear, your comment was the first to mention a fix in that release. There have been other threads where the 4.2 release would fix upgrade costs, but that's the first one about the data use issue. The last Mod comment came from CJ on 6/2 @ 3:04pm which just said that y'all didn't know what the culprit was.Quote:
Originally Posted by Tadaaah
Regarding being patient....you do realize that this issue is hijacking our devices, right? Luckily this incident occurred at the end of my billing cycle in May so I've been able to limit the impact of it by turning cellular on and off so I was only hit with three overage fees by my carrier for going over the data plan by 3x. However, I got pulled into a meeting for 30 minutes and wasn't able to shut cellular off and used up over 500mb of data. Poof.
Patience is in very short supply. If I spend money on gold and use it trying to get that impossible last unit on individual goal for raid boss.....that's my issue and choice. I decide to collect cash from my base and the data usage is so much that it costs me overage fees....well...that is a bit unreasonable. Not being able to pick up my mobile device to check mail or post a picture on Facebook of a kitten with some poorly worded phrasing, but I first have to make sure the MW app is closed and then turn data on, wait for it to sync, use said app (because I think everyone needs to see how clever I can be with kitten pictures) and then kill cellular again bc I don't trust your app isn't still drawing data....unreasonable.
So forgive us our frustrations and our snarky comments. This has gone on long enough with very little feedback. Now, if you need me, I'll be at the pawn shop selling the previously mentioned kitten so as to pay for the data fees.
We are at D+1 now. 8 more days and I'll have been dealing with this for a full month. Anymore info on when the 4.2 fix will be out?
Any info whatsoever? We are looking into it, is not info.
Imagine if the game pinged the game servers every like 5 seconds trying to sync up. Would that cause the extreme data usage?