Seems like everybody in my guild with an iPhone 3GS and iOS 6.1.3 (iOS 7 not possible) has problems when raiding. Game crashes regulary after 2-4 attacks.
Seems like everybody in my guild with an iPhone 3GS and iOS 6.1.3 (iOS 7 not possible) has problems when raiding. Game crashes regulary after 2-4 attacks.
Unbelievably bad crashing, can't open half the maps, can't send ticket, can't get more than 1 hit in pvp, can't do a damn thing, I am running latest version of ios, but I have an iPad 1. Not gonna buy a new iPad for this game.
Yep ...can't log in due to constant crashing. Can't send a ticket either! Was working fine earlier now I can't log in...believe 3rd round for Boss just started! How can I help my team if I can't log in!!!! Please fix whatever!!!!!
Bump bump bump
Gree, please find a fix for this memory hog..... Who cares about fancy graphics, we just want to play the game. You are losing customers because of this.....
I have ios5 and still crashing and has been crashing for months......what's the fix? I'm on 1st gen iPad .....
Quote:
Originally Posted by TheOracle
I crash when I attempt to write a ticket . Latest ios and KA update on iPad 2 to many crashes .
ima invest in the new ipad air . my game runs flawless on my iphone 5s so yea gotta get that new hi tech device.Quote:
Originally Posted by Washa clothes
Having to buy a new device because Gree hires bums off the street to program their game and it's full of memory leaks. Yep. That makes sense.Quote:
Originally Posted by Nacon10
you are 100 percent right this is grees fault and needs to be fixed i just went back to the older KA until i buy a new ipad runs so much smootherQuote:
Originally Posted by the_bob
I'm experiencing the same problem and i'm with the latest version of the ios for this idpod.....
2.1 is just as crashy as ever. No fix for the memory leak. Maybe Gree should hire that 12 year old boy who hacked the Quebec government to fix their code.
I'm running on an ipad2 with 6.1 software and I've been kicked out of the game for 2 days now. Kind of tired of having to contact Gree every single time they rewrite code. I'm now the third person in my guild that can't get into the game because of repeated crashing. I can't even enter the game to write a ticket. Even though writing a ticket would only get me a sugar coated fake apology, and the ticket closed without them actually looking into anything.
I continue to have random crashing. I can access Customer Service to add request for assistance, but when I hit send, game closes. I can select Guild Quests, but during access, game closes. When raiding rival, I can get about 3 raids in, but then game closes. I do seem to be able to access the Menu, including More, Profile, Guild info menu (Info, Chat, Ranking, etc.). I do seem to have access to Individual quests, but not the recent Shadow of the Guild (1/60). I have received Chalice Cases and can execute the progress page.Quote:
Originally Posted by TheOracle
Any other suggestions?
Thanks!
IOS 7.0.3 and iphone 4S
KA 2.1 28.10.13
Every 1 or two days 1 or two crashes.
Often when i have a weak WLan signal.
Reinstall worked every time.
Hope not to have too many crashes during war
I found a workaround for this. Before you hit send, hide your keyboard first. This works for me every time. Apparently the game can't handle hiding the keyboard and sending a mail at the same time.Quote:
Originally Posted by Harry73redux2
I have not been able to log into the game for two days now. It starts loading and then crushes as it starts connecting to the server. Any ideas? I am on the latest iOS and have been keeping up with the KA UPDATES.
Delete and reinstall game. You will not lose any data since it's server sided..Quote:
Originally Posted by Mimzer
thank you :)Quote:
Originally Posted by MidnightExpress
This is me as well. Nerve wracking to delete/reinstall the game since my buildings are mostly level 10's.Quote:
Originally Posted by Mimzer
Even with the ridiculous amount of crashing, when the game finally is stable for 2 seconds, I am unable to close the 3-4 pages of pop-ups, (pressing the little "x" just doesn't do anything.) So I have to reboot the game like 2-4 times for each layer to disappear. (First the "buy this" layer, then the "lotto ticket" layer, etc. etc .. etcc....) All in all, it takes about 15 minutes to load up the game, for about 3 minutes of gameplay.
I've deleted and reinstalled dozens of times. None of your stuff is stored on your device. Stop worrying and just try it. It probably won't make any difference, though.Quote:
Originally Posted by Jimmymanfunfun
Since you know what caused the crashing issues, change the code back to what it was and experiment on the side instead of putting us through all the crashing issues. We should not have to suffer while you are trying to figure this out.. It's been months now.....ENOUGH...!!!Quote:
Originally Posted by TheOracle
I've been crashing non stop the past weeks. Can only collect my money if the game doesn't crash before that. Trying to do anything else results in a crash. Tried reinstalling, only difference is I lost my two tree money buildings. Can't send trouble ticket in as game crashes when going through menu.
....................
Parsons, you can send tickets from your PC to GREE
https://games.gree-support.net/anonymous_requests/new
I am sorry for posting here but since I cannot creat a thread due to god knows what policy here goes... I don't pretend to know all the things the other players do about how this should work but I damn well know how it DID WORK! This game DOES NOT WORK ANYMORE! I had crashing issues, I used "the fix". No good. I have an iPad2 fully updated and the app is fully updated. After using "the fix" I now have an oddity when attempting to raid. Previously if a building had been raided and repaired you were notified it could not be sacked. Now for no apparent reason when attempting to raid I will get the notice the building is unavailable but now it takes my stamina for the failed raid. Sometimes I will be mid raid graphic and have it notify me then I cannot raid it due to previous raiding of said building. Occasionally I will get one or two hits in then WHAM! No able to raid anymore due to previous sacking. Honestly, how F*****G hard is it to not break what was working just fine. There are many requests and complaints and some positive feedback on here but in the end they all point to one glaring fact. An estimated $250k daily/weekly revenue at your height of popularity led you to believe people will tolerate anything to play this game. Its entertaining at best, certainly not a life changer. Just put back what worked and stop fingering it hoping it will get you more.
Actual even more crashes as in the past.
3-4 crashes a day. Newest IOS and KA on Iphone 4S
Every second day i have to reinstall.
Most crashes during raiding.
Ipad 3 with iOS 7.0.4 and seem to crash at least once a week. Takes numerous reinstalls before it works.
I removed KA from my iPad and tried other programs that have been crashing and everything ran well, no crashes.. I reinstalled KA, ran the same programs, and crashes again.. There is a memory leak in KA that eats away at the memory until the system crashes.. All of this started happening when they added the Raid Boss module, so it shouldn't be that hard in tracking it down. Since we are not presently doing the RB, remove that part of the game and do your testing, FIX THIS once and for all...
Refer a friend Program: after my friend takes a break and log out of the game, she can't log back in anymore, error msg SS and sent to support. No reply from Gree support. So how am I supposed to refer a friend to the game when they can't even log in the game to play?
Running iOS 7.0.4 in ipad air, crashes IMMEDIATELY every time starting today...goes to the splash screen then back to my 'home' screen. HELP....always during timed events of course.
Please help:Quote:
Originally Posted by TheOracle
iOS 5.1.1 , Ipad gen 1. got the latest iOS for this model. It still crashes everytime I load the game.. Been nearly a year, never had so many problems. I dont post much on the forums( lolz) but just figured why not.. Hopefully, Gree will figure this out.
This may have been mentioned elesewhere....but, here it is anyway.
This app is also a memory hog, so if you have a lot of apps running in the background this app will crash a lot. I was getting so frustrated I almost quit....
Then I cleared out all my apps, rebooted my device and the crashing has calmed down enough to where I can get some semblance of play done.
It still crashes a lot, but, not enough for me to quit, yet.... :)
Hope this helps.
Quote:
Originally Posted by TheOracle
After 9 x raiding the same person KA crashes now every time. In the past there was only a message "cannot raid".
This happens since may be one week.
HiI have sent many messages to customer services about my missing individual bonus from December War. I keep being told it is being escalated but nothing except that.I contacted someone at Gree.net his name was Chris. He sent a really terrible message back. I thought I was the customer. My guild had us at 5 upgrades I then won prize with + 2 building upgrades this makes 7. I have been told I won't get the 2 upgrades.Can you check this out for me please. I spend Thousands on this game like many others and I'm treated so badly. No wonder my allies are leaving through not getting their rewards. Sorry I have come through on this thread but couldn't see anywhere else to go.Regards British BullDog
Hi Gree
You do realise that your app doesn't run on the iPad 1, right?
Suggesting that upgrading to iOS 5 will fix it is laughable. Do you even test this stuff?
An iPad 1 has 128MB of DRAM. That's it. You guys are using way too much memory and just about every damn thing crashes. This latest quest is a case in point. I can't get to Dark Forest. Hell, I can't even scroll through the maps to Dark Forest - the game crashes before I get there! Similarly, I can't raise a support request from within the game - it crashes before I can submit it!
I write software for a living and I've got to tell you, I would be embarrassed to have written this.
Please guys, get some self-respect and fix this thing.
Yours
Frustrated beyond belief
I have contacted help twice but still no response and its going onto the 3rd day without access. I attempt to open the app on my iPhone or iPad and it goes to the connecting to sever screen and then drops out. I have an older iPhone and Ipad which I dont update and they run fine.
I dont want to reload the app in case it loses my data. Can I get confirmation that if I delete & reload the app it wont lose my character
Thx
Philip, you are safe to delete the game and reinstall. Your game is keyed to your device and when you reinstall and run it will pick up your game state from Gree's servers. I have done this many times.Quote:
Originally Posted by Philip Rafter
Still crashing twice a week:
Running latest iOS 7 on iPhone 4
repeated crashes, why cant this game run smooth like mw?
i am quitting, tired of the constant reloading.