Experiencing repeated crashing after updating to 2.0? Read here for the fix!

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09-02-2013, 04:06 PM
PatrickMadison

Crashing every 15 or so minutes

Two kingdoms one on iPhone other on iPad and both are running latest iOS 6.1.3 and app continuously crashes and I'm forced to relaunch, occasionally it will not relaunch after this happens to begins to load then crashes and I'm forced to delete the app entirely and reinstall to get it to launch at all. Royal pain.
09-02-2013, 06:51 PM
AV Doc

Thanks

Tried the uninstall/reinstall. So good so far. Thanks for the assistance.
09-04-2013, 05:35 AM
Victor4407

Hello,

I have IOS 6.1.3 on my iphone and I cant connect to the game at all.
If I uninstall and reinstall the game will I lose my character?
Or will it work fine?

Thx for the help.

Victor
09-04-2013, 06:03 AM
Rawrimabear

Quote:

Originally Posted by Bluedood

I have a first gen IPad and have a few tips to help gameplay. Once you have synced with iTunes and have the newest version of iOS. The game could be crashing because your computer/iPad does not have enough memory to support what is being presented onscreen.

First close out all windows in Safari, I for one have days where I leave open five or six pages and toggle between pages. This could be using some resources that would be better served in your kingdom.

Next go to settings--->general--->spotlight search. There deselect everything except what you consider essential, mine only has email and apps.

Again settings--->general--->safari. Clear cache,clear history,clear cookies. This one helps a bunch, some websites leave a bunch of crap that bogs down your system.

Finally, double tap your home button, the round indent that has a square on it. That will pop up all the apps you are currently running. Hold down any of the apps until they shake and red minus signs appear above all. Select all apps you are not using. Press your home button again.

Now the game should run much better and crash less often. I have a first generation iPad for my LLP and it's mostly playable. Yes, most times I open the game the splash screens are messed up and I need to close and re open. Once in certain maps are hard to get to. If going direct to a map crashes, go to lanibods crypt first, for some reason I can go anywhere from that map.

Hope this helps everyone.

I followed what you posted here. I can now raid two enemy buildings before crashing instead of just one.. :/
09-04-2013, 06:29 AM
Tigertiger55

My record is three raids before crashing. Can I get a refund for skill points [now] wasted on stamina?
09-04-2013, 10:49 AM
bird1992

crashing on 6.1.13

Quote:

Originally Posted by Tigertiger55

My record is three raids before crashing. Can I get a refund for skill points [now] wasted on stamina?

raiding game keeps Crashing running 6.1.13 iphone 4s
09-04-2013, 05:31 PM
CJ54

We're investigating crash issues experienced on iOS 5 or higher. For the people still having this issue; if you can send us your crash logs via the Support system (don't post them here) that would be exceptionally helpful in finding the exact cause.
09-07-2013, 09:37 AM
Leophin

I ended up doing a full reinstall of the program. Knock on wood---so far no issues. Seems ridiculous to
have to reinstall when upgrading the program.
09-09-2013, 08:50 PM
Suki

I have friends with iphone 4 who still cant get into the game since this update. Gree support doesnt even bother to return their emails. We've had the Raid Boss quest and the war without them -- what do we have to do to get them some help?
09-10-2013, 12:07 AM
Rawrimabear

Quote:

Originally Posted by CJ54

We're investigating crash issues experienced on iOS 5 or higher. For the people still having this issue; if you can send us your crash logs via the Support system (don't post them here) that would be exceptionally helpful in finding the exact cause.

You'll have to be more specific on how to do that.
09-10-2013, 12:42 AM
Tigertiger55

Quote:

Originally Posted by Rawrimabear

You'll have to be more specific on how to do that.

Probably in breach of forum rules but to help out
www[dot]ondemandworld[dot]com/how-to-find-crash-logs/
09-10-2013, 09:25 AM
Rawrimabear

Well, without connecting my ipad to a computer, I've used a directory viewer and looked that stuff up. The newest crash log for KA is from January which is ridiculous. I've probably had thousands of crashes since then. Is there a way that crash logging had gotten turned off?
09-10-2013, 12:14 PM
Bav

Quote:

Originally Posted by CJ54

We're investigating crash issues experienced on iOS 5 or higher. For the people still having this issue; if you can send us your crash logs via the Support system (don't post them here) that would be exceptionally helpful in finding the exact cause.

I cannot get into the game to access the "support" system. Some help would be appreciated.
09-10-2013, 12:36 PM
Tigertiger55

1. If you've ever sent a ticket to gree it will be in your mail client sent items box. Edit as needed, delete the time stamp and resend. 2. Don't get your hopes up
09-11-2013, 07:57 PM
Absolute silence

Quote:

Originally Posted by CJ54

We're investigating crash issues experienced on iOS 5 or higher. For the people still having this issue; if you can send us your crash logs via the Support system (don't post them here) that would be exceptionally helpful in finding the exact cause.

I mean you absolutely no disrespect CJ, but it is impossible to send what you request as KA is crashing for myself and others when attempting to log in.

In other words , we click the icon... It indicates it is loading ...and then crash.

I am on an iPad 2 ....iOS 6

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