PH, here is customer service's response
Quote:
Originally Posted by
[PM] President Hightower
@East Coast Bias: Please write in one more ticket. I will leave a note for them and we can take a look at your account. If a goal was stuck, we can do a check against this. I apologize for any confusion on the issue. Please mention your forum name if it is different from your account name.
@HGF69: Do you remember what unit you received? It's easy enough to check for junk items. Either way, please write back in and I will leave a note. Please mention your forum name if it is different from your account name.
@andy2: Unfortunately the legendary mismatch was a result of the leaderboard issues over that weekend. The issue should be straightened out going forward. However, the nature of issue made it impossible to track the legendary mismatch. All players who were affected were awarded increased/proper leaderboard prizes and free supplies via a script. Though not a perfect solution, I hope it helps.
So sent in another ticket, but hear clowns still don't get it. Please help.
Matt Wilson (GREE International Inc.)
Apr 11, 10:44
Greetings Ken,
Thank you for contacting Modern War Support.
I apologize for any inconvenience caused with deploys not registered issue in the recent FL event. Unfortunately, we are unable to credit the rewards in this situation. We appreciate your continued patience.
Thanks for your understanding in this matter.
Regards,
Matt