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hes saying all these crybabys which i agree with him just like to cry over anything..this boss was alot easier then the ones b4 and cheaper compared to doing ltqs and got a massive stat gain..the people that are on here crying for not getting 10 of the units and its not like u used 2 vaults of gold on this..Quote:
Originally Posted by SimplyminiMW
Thanks Lemon.Quote:
Originally Posted by lemonhaze
Although I'd have to rebuttal with how is this only gold related? Much easier boss yes, much easier to summon but I'm sure "time spent" on completing the event has to be weighed in when hearing the complaints of the display error.
Found out early that you didn't get 10x so even though I could have I stopped at lv 120. The only fair way to deal wi this is give them to everyone or no one seeing as me and a lot of others would have taken the time to complete this if the reward was actuall 10 of the units
Not seeing the issue. They advertised x10 reward. Just as they advertised the extra day of bosses that they had to uphold even after they ended the event. I would not consider those who voice their concern on the extra 24 hours that was advertised to be "cry babies", so I fail to see the diff here, seeing as it also was announced the boss event would end on Friday.
So there was an announcement on both issues but 1 was honored and no one flamed those people, but this is different some how?
Hey guys, we are having to deal with this situation on a case-by-case basis.
We understand the frustration this has caused you, as this did happen with the last epic boss. Noone should have received 10 of this item, as it was only displayed that you would get X10.
We hope to have this fixed before the next epic boss, and will keep you updated!
So, no one should have gotten 10 because it was only supposed to be 10? I'm lost.Quote:
Originally Posted by Tardavic
It was a mistake guys...this boss was extremely easy, give the devs a break.
Put down the pitchforks...
This is being handled on a case by case basis..? So some may have the desired outcome but other may not depending on the case?Quote:
Originally Posted by Tardavic
No one should have gotten the 10 because it was only displayed to receive 10...? That's the issue tho lol
My mistake guys and thanks fro pointing this out. "Noone should have received 10 of this item, as it was only displayed that you would get X10."Quote:
Originally Posted by Maz
I meant to say it was only displayed that you were meant to get X1 and not X10!
The issue is it was displayed that you would receive 10. At no point did it display 1. I'm not following you on that one, sorry.
Since you have took over I think the communication has been much better generally but that statement seems to of caused some confusion.
Quote:
Originally Posted by Tardavic
It never said 1 what planet are you.on have you not been following what has been said? It clearly stated 10x the I have many a screen shots for proof. And what do you exactly mean case by case so people are being compensated for this missleading information ?
Look I am as excited as all get out that I finished the event, I really am! Got a great stat boost from it too! I am with the guys that are saying what gives though because it was the advertised prize so I want what the advertised prize is that I worked hard for. Once I saw I could actually finish this event I cut back on the sleep I got, didn't spend as much time focused on my family and job, spent gold and in general put a lot of freaking personal time into this and I think it's only fair to get what was advertised! You can call it complaining, I don't care. Am I surprised it happened? No, it's Gree and I am pretty used to it. But I have never seen something really this blatant before where there was no glitch with the event (like the one epic boss where for the first day or so the bosses were stuck on level 10) and it was truly a false advertisement with the game. Mistake on their part or not, they still have to be held accountable to what they advertised. I used to own a graphics company and worked for my dad who owned one also and if we did not give the customer what we advertised, ie our artwork was wrong, we had to eat the cost of getting it fixed. All I and everyone else wants it's to just get it fixed! (Btw if any mod cares to look at it my ticket # is 1682674)
Screenshot attached
Attachment 6379
Look guys, as previously stated, we are having to deal with this situation case by case, and if there is any need for compensation based on X amount of gold spent on boss health refills, then we will make that happen.
Let's please leave it to this and going forward we will be working closer with other departments to ensure this does not happen again.
Tardavic so what you are saying is the gold spenders matter and the rest of us don't? That's pretty messed up! I am not ok with being told that as a very active player for the past almost year and a half that I don't matter! If you advertised it to ALL players then ALL players need to be compensated correctly not just those you deem worthy enough! Give me a break!!!
Hey there,Quote:
Originally Posted by borov
All of our players matter; all that is stated is that the item is being handled on a case by case basis. Thanks.
Seems like it was just a typo and if players used gold under the impression they would get 10x units then to send Gree a ticket.Quote:
Originally Posted by Tadaaah
good luck with the ticket, i spent gold to finish. sent ticket in and it was closed, just got a generic answer with no mention of gold replacement at all. Was pretty much told it was a mistake and were sorry, no units will be given out. So apperently i don't spend enough gold to make the "case by case basis"Quote:
Originally Posted by Oh oh Gree
Well I used a ton,of gold and all I got back was a letter saying it's a mistake and deal with it, over 2 vaults and a half at $130 a vault , how is this just?Quote:
Originally Posted by Tardavic
As a new gold spender and member how was I meant to know you have continually made these mistakes ? How was I meant to know I HAD to check forums to confirm your mistakes , where was the communication during the time this was happening ?
You may have restarted event , but if you had it correct I would of made the 150 in 4 days instead of rushing for a prize that I will never get
Case by case basis so obvious means 'we screwed up again and aren't going to do anything about it, but if we say something cryptic without any specific details maybe they will all shut up and go away' Once again wonderful customer service from the worst company at customer satisfaction. Even if they don't realize that what they are saying comes off that way, it does, and that is what makes them so inept at handling their issues if they cant realize how the nonsense they spew out will be interpreted by paying customers just looking for some honest feedback and communication.
It's is very unethical of Gree as it is very clearly stated X10 of the unit therefore Gree needed to comply, honor and award X10 of the unit as long as the said player(s) has completed the task(s). It is not a matter of gold spent, but it's very clear Gree intentionally advertise wrong info with the intention to cheat consumer(s) by not awarding it..............moo :D
I spent 4500 golds on this epic boss, ONLY so that i can receive X10 of the last items. There was no other reasons why I decided to buy that amount of gold to play on Epic Boss.
If you really thought you would get x10 final prize, you're an idiot. Yes it is bad that gree is and has been doing this on events before and current. However, you all should know better after the first occurrence.Quote:
Originally Posted by Spazer
Calling me an idiot wont fixed the problem. I was away on the boss event before that. second of all I remember on one boss event they actually gave out x10 of final unitsQuote:
Originally Posted by Dreson7
Last boss even some people DID!!! get 10x unit reward for beating the boss 150x. AKA 200 infantry defense boost. I seen this with my own eyes when I attacked people.
SO i would send in ticket and wait 5 business days. After that file a complaint with itunes or google store for refund do to misleading advertising followed by refusal to correct the issue in a reasonable time period. Simple as that.
Quote:
Originally Posted by I Am Legend
I will doubt you didn't see that. It was a graphics issue and not a reward issue. Proof or obviously lying
Your stats must really suck if it took you that much gold. I had 2 paid hits at 140 on both accounts and didn't need 5 until boss 150 on both.Quote:
Originally Posted by Spazer
Well said brotherQuote:
Originally Posted by GrimAmoeba
I doubt the 10x next to unit and the 100mil+ increase in their defense in just 1 week was a visual glitch lolQuote:
Originally Posted by GrimAmoeba
And its gree so obviously anything is possible no proof required just your imagination. If you imagine it then I'm sure gree will find a way to screw it up ;)
Ok so in the spirit of transparency (and just for laughs and giggles because I know I won't get the answer I am looking for or no answer at all), since you are evaluating on a case by case basis what are the criteria you are using to determine who gets it and who doesn't? Post that and show proof that players that are other than gold players are getting this reward and I might think about retracting my statement otherwise I stand by what I said until proven otherwise.Quote:
Originally Posted by Tadaaah
When are you guys going to understand Gree doesn't need to explain anything to you. As long as there are individuals willing to pay Gree's bills they can get away with a subpar product. It's not like this is new, you still spend gold and then complain about situations like theseQuote:
Originally Posted by borov
It was a screw up but common sense told me from the first time I saw the 10x it was a mistake, you never get more than 1 unit from finishing a boss goal so why think they'd suddenly give out 10. My mini got 150 with 4 cash hits so I can't say **** for those who spent gold.. but for those who did spend gold you must either be new to the game or naive to expect to receive 10 units for finishing a single goal.. just saying
If you read what I posted I am fully aware that Gree doesn't have to explain itself. However Tadaah has been on a roll and I figured maybe we will get lucky for once. It was worth a shot but I don't have high expectations.Quote:
Originally Posted by GrimAmoeba
OK it was an error there was no intent on allowing more than 1 unit as goal reward. One would think it would have been removed then.
Here is the real problem no one seems to be identifying...
IF THE x10 SHOULD BE x1 WHY WAS THERE EVER A "x" ANYTHING TO BEGING WITH IF GREE HAS/IS NEVER INTENDING TO GIVE OUT MORE THAN ONE UNIT AS A REWARD?
Good point. I am getting tired of seeing all these rewards with a "x1" next to them. I think we all know we are only getting one item for a reward per task completion.Quote:
Originally Posted by Drakhoan
Just stop being a tool and start using some common sense. If it looks suspicious or too good to be true do some research before spending gold
So we shouldn't trust anything that is advertised at all? Because that's ridiculous. Common sense should say that if it's advertised then we should get it. So should we expect no prizes at all and just be excited if we are awarded what they actually said they would award? This whole issue is so stupid it's not funny.Quote:
Originally Posted by Cuombajj
Contact iTunes and show them the pic and say they false advertised and will give you a full refund.
Didn't need to spend gold to get there... who is the TOOL now? Troll on and be careful with those brain cells...Quote:
Originally Posted by Cuombajj
By this rationale if I were to need gold and a bought a vault... it would be common sense to expect no more than 10% or 1\10th of the shinny little nuggets?
Has anyone on here or heard of anyone being on the happy end of the "case by case" treatment that has been talked about? I would like to see if anyone actually got this or not or if it was all just smoke and mirrors as normal to make us think something was happening.
I had bad stats... SO WHAT!?!?! You got a problem with that? After all I am just a student. I don't earn millions of dollars like you do. I don't have the time to go on Modern war so often, unlike you, I am sure you can quietly play Modern war at your work place. Second of all how am I suppose to increase my stats then? It was worth it for me because it increased my stats by 20 million while other events only increases my stats by 3 million while spending the same amount of gold. The boss event was worth it but quite disappointing by the fact that they didn't give out 10 of final units :(Quote:
Originally Posted by GrimAmoeba