[AMA] Ask The Developer Anything - February 13th

Waffleking

if there a chance you guys lower the cost of gold hits on Epic Boss??
I mean, 75K gold per hit on a level 100 that takes 13 hits to kill is 975k

is this done so people .....
1- has to be raiding/attacking rivals not stop to get the gold and at the same time force them to get XP and level up
2- to make people use gems to A- do force attack or b- buy refills to do more free hits

This hurts at least 85% of the players and not to mention new players with very low IPH and not many rivals at their levels with high IPH buildings to raid

you guys keep talking about balancing the game................well gold hits are out of balance that is for sure

If thinking of eliminateing chests please poll your player base. Not all of us hate them.
Don't remeber getting 20k20k unit from the start of ltq's before the chests. Units have been a lot better since chests, than they were befor, doing quest parts 1-15/20 for units that just take up space and never see battle. But have to get them just to progress to the ones that were useful.
It would be nice o see some iltq that are not trails. Some quests with a story line would be nice.

Thank you to everyone who participated and asked questions! While the Developers are no longer going to be answering questions here live, they will answer questions as they have time over the next few days.

Waffle, you must be confusing Heroic with normal on raid boss - show us the data that says any guild, much less most, can finish heroic in a few hours. Name the guild. Normal yes, heroic no. But normal is less than 3% of what is needed.

Derez, will you address this??????

You people know that all the top guilds jump to each other and know with certainty what happens. Maybe you have a major flaw in your data gathering??????

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Originally Posted by Valid or

If thinking of eliminateing chests please poll your player base. Not all of us hate them.
Don't remeber getting 20k20k unit from the start of ltq's before the chests. Units have been a lot better since chests, than they were befor, doing quest parts 1-15/20 for units that just take up space and never see battle. But have to get them just to progress to the ones that were useful.
It would be nice o see some iltq that are not trails. Some quests with a story line would be nice.

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Don't worry Valid, we are not getting rid of the chest system. To address everyone else, we do continue efforts on how to improving them. To your point, we balance the chests so that the common prize power is what would be expected for that reward so that the chance is only to get something better than the give reward you would normally receive. This is why the Conquest Individual rewards are structured the way they are, basically reward 1-3 get the Rare drops, 4-6 get the uncommon, 7-10 get chests which will give common or better. There may have been times that this was not perfectly balanced which is why I stated we continue to work on it.

Also to your point, there were a lot of crap rewards that were given out in the old format that no one cared about. Now with the collection quest connected to the chests even the lowest rewards will still assist you in getting an additional unit that will fit in most players army and has a bonus.

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Originally Posted by Waffleking

Hello Valid

We are trying to keep our Wars to the 3 week cycle our player base has asked for. If 24hr wars are something our players would like we can add them to the schedule but it seemed that most players only want one guild intensive war every 3 weeks.


If this is something our players would like we can definitely look into doing this but again it must be something our players would like.

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We do not want 24 hour wars at all

I would be happy with 24 hour wars if they replaced 3 day wars :-)

Stop the 6 day war- so many retirements are pending this.

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Originally Posted by Waffleking

Hello Jomama

We can pull data from every guild who participated in the event. This data we can show us each event, who participated, who completed the event and how quickly. We have tried to be honest with our player base. What i said was from the numbers I was able to gather. I am sorry if you feel this is not correct but it is the data I have access to.

Like I said before we are trying to balance an event for a large user base that has a huge discrepancy between power. We are still working on tuning this boss and, we will be putting an entire team on just Raid Boss so you will see changes in the near future to this event.

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Are you sure you are looking at the correct data though.
As I have no doubt that in the top 5-10 there may be guilds that finished HRB without to much effort I seriously doubt you have a considerable player base that completed HRB.

As for the past, I agree that HRB may have been a little to easy to achieve especially with the higher stats units coming out increasing everyones damage to raid boss a lot. However the increase was complete out of proportion and unrealistic. So I do hope you realize that the LARGER amount of your player base is not the top 5-10 guilds or even those that are most responsive here on the forum. But it are the average players from who a lot of have quit already due to past upgrades and it is beginning to show more and more that the real active player base is shrinking.

Also, when you see lots of complaints on an event. Not responding on any topic for 5 days is NOT a proper way to treat customers.

On a side note, I do think current EB is quite alright and is an example of a realistic event. You can do it without gems if you are very active but gems make it a whole lot easier which is the way to go in any game.
Also the drops for PvP attacks are much appreciated.

i like that new events are sprinkled in throughout the week for those who wish to partake. I LOATHE any back-to-back war system that locks our Guild's doors so we cant hire or fire. Please: Raid, space, Blitz, space, War, space, Raid...its not hard. ;)

Hi,

A few things to ask if its not to late,

1) Pls remove all temp bonuses from our list in the profile page and units in the list of boosts! Or have another area which those are listed. It will make knowing what you have much easier, after the temp is over then have as a reg unit.

2) Data use, when making new events or changing events pls keep in mind of how much data will it take. Example, Opening chests not only takes time but it adds up on the data used while playing.
A lot of players don't have unlimited data plans and that makes for an unwanted bill at the end of the month, this will help players play your game and not move on to a less data using game.

3) Customer service, this needs to be improved in a big way!! players write in as they need help with a game issues, to be given an auto reply that doesn't relate to there problem then the tickets closed??? I feel that our questions are not read most of the time and the service rep doesn't take the time to address the problems. If more Rep's are needed then hire more as a paying customer doesn't want to be treated in this way!

4) War rewards? why wait to post them till the day before war? players get excited to see what can be won


Also pls add a USE button to the extra allies we win, we have no way to use them so it makes them useless!!


Thank you

If devs can answer this I'd be grateful as I've asked at the last two AMA and not recieved an answer yet....
With the central theme of the game being for guilds to win wars to claim areas of the map and get their achievement recognised by having their name added to the winners list with a flag don't you think it's kind of important that these things actually happen??? The winners list may be a simple part of the game but yet again it's another part that doesn't work !!!! It hasn't been updated in months now and even before that some wars were missed off ! We know you have everyone working hard on making RB damn near impossible for the majority of players but isn't it important to get the simple things right first??

On getting free gems, besides watching videos, none of the other stuff ever works. The survey, the playing games, clicking links, none of them works. Why bother having them if they don't work? And yes, I follow the instructions explicitly, multiple times. Please fix.

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Originally Posted by Ryosaeba

On getting free gems, besides watching videos, none of the other stuff ever works. The survey, the playing games, clicking links, none of them works. Why bother having them if they don't work? And yes, I follow the instructions explicitly, multiple times. Please fix.

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Isn't getting free gems a Tapjoy thing, and absolutely nothing to do with Gree?

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Originally Posted by Shadows

Isn't getting free gems a Tapjoy thing, and absolutely nothing to do with Gree?

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Since it passes the "earned gems" to the game, it has everything to do with Gree. Since its part of the game, Gree should work with TapJoy to fix this problem.

how about you show us those data... we call bull**** till we see it!

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Originally Posted by Waffleking

Hello Jomama

We can pull data from every guild who participated in the event. This data we can show us each event, who participated, who completed the event and how quickly. We have tried to be honest with our player base. What i said was from the numbers I was able to gather. I am sorry if you feel this is not correct but it is the data I have access to.

Like I said before we are trying to balance an event for a large user base that has a huge discrepancy between power. We are still working on tuning this boss and, we will be putting an entire team on just Raid Boss so you will see changes in the near future to this event.

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Quote:

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Originally Posted by Ryosaeba

On getting free gems, besides watching videos, none of the other stuff ever works. The survey, the playing games, clicking links, none of them works. Why bother having them if they don't work? And yes, I follow the instructions explicitly, multiple times. Please fix.

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Quote:

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Originally Posted by Shadows

Isn't getting free gems a Tapjoy thing, and absolutely nothing to do with Gree?

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Quote:

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Originally Posted by Ryosaeba

Since it passes the "earned gems" to the game, it has everything to do with Gree. Since its part of the game, Gree should work with TapJoy to fix this problem.

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Its a tapjoy thing. Open a support ticket with tapjoy and they will add gems. About half of the offers never seem to work for me.

HRB post - Exactly - I don't think they have such data - best case is that Waffle is mixing up normal and heroic and does not understand their actual relative strength.

Chat has it they mixed up CC data with KA.
Data was not from KA at all but another Gree
game CC. At least that is the talk in the
chat groups.

The Normal Raid Boss has become impossible for many guilds that used to complete it, never mind HRB.
there is also a mass exodus of seasoned players because of this recent change. How does that benefit anyone...including Gree.
Even the Guilds that complete Heroic seek help from the community in their jump rooms. so not so easy...even for them...

Please reply ASAP

When is the next AMA? Does Gree want to keep this game going anymore? Because that is not the impression that the players have.