Issues with store purchases

A safe bet is to buy nothing. Thanks for playing

It's all working as intended......

Thanks for the information everyone. We've made a sticky on this issue and you can track the status of it here:

http://forums.gree.net/showthread.ph...urchase-Issues

Thanks Aurelius

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Originally Posted by DEWIN NUTTIN

Has any player involved bought something that wasn't using iOS?
It seems as if the safe play, if you gotta spend money is to DEW so using Google.
Plus, Google rarely charges you state sales taxes.
I don't buy gold, but when I DEW buy SUMPIN, I uses Google's marvelous PlayStore.

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I bought gold unit without problems on droid. I met difficulty to find the unit in inventory only. But I found it. All is ok.

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Originally Posted by Annihilator2

I bought gold unit without problems on droid. I met difficulty to find the unit in inventory only. But I found it. All is ok.

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THEGREE loves your custom.

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Originally Posted by Hawktalksl

This happened to me on 11/29/2016, when I tried to acquire the +7 energy regen unit. Bought both items to complete the goal (gold was reduced) but did not receive one of the units.

Player ID 243226592
Approximately 6:00 pm CST
Ticket 3131576
Device - iPhone 6

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I see the sticky says this has all been resolved, however I've not received any refund for my purchase on 11/29.

Same here,


TAP SUPer SOBERANO
ID#: 333262980
Ticket # 3131827

Ticket status: solved and closed.

Spend 2x 1.100 gold to get +7 nrg regen,
No units, no nrg regen, no 2.200 gold refunded.

Quote:

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Originally Posted by Hawktalksl

I see the sticky says this has all been resolved, however I've not received any refund for my purchase on 11/29.

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Still waiting for mine to be sorted out

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Originally Posted by DIABLOPEZ

Same here,


TAP SUPer SOBERANO
ID#: 333262980
Ticket # 3131827

Ticket status: solved and closed.

Spend 2x 1.100 gold to get +7 nrg regen,
No units, no nrg regen, no 2.200 gold refunded.

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My player is still waiting for those units above...
He got what looks like a copy/paste response on his ticket (as usual)
Saying the 3 units +7 nrg regen have been awarded and will show in his inventory,
The units arent there, nore is the +7 nrg regen....

GREE?