Big difference: that was when gree accidentally gave too much bonus gold to people. This was a legally binding purchase. Gree chose to sell that much gold for 39.99, and players chose to buy it.Quote:
Originally Posted by sister morphine
Big difference: that was when gree accidentally gave too much bonus gold to people. This was a legally binding purchase. Gree chose to sell that much gold for 39.99, and players chose to buy it.Quote:
Originally Posted by sister morphine
It will be tough to top this blunder, but I'm sure Gree will find a way.
What a clown show.
Yes war should have been cancelled for everyone, servers stopped, so no one could log in. But for anyone to believe that getting 2mill gold for $50 would be perfectly all right and not an error, are out of their minds, it puts everyone to dust who spend big this year, so of course the ones buying were in bad faith. Had it been 5-10k it would be plausible that it wasn't a mistake, but 2mill... C'mon.
^this. No one truly believes GREE meant to give people 2 million gold. Legally binding purchase or not the GREE TOS pretty much states "we can do whatever the hell we want with the virtual currency you buy from us."Quote:
Originally Posted by sfun
Now GREE could've handled this situation much better than they did. Reverse the transaction of every single player who purchased the bundles, refund everyone, post an apology, and release a new mistake-free bundle. Instead, they ban *most* of the people who bought the bundle, and post a threat to those players not to abuse their mess ups again or it will result in a permanent ban. This is not the best way for a company to handle a situation like this.
I'm going to take a wild guess as to why they did what they did which would be to not have to refund everybody their $40, because for most people they just bought gold because of the 2 million gold and if they refunded them they wouldn't see that $40 again. And that doesn't say a lot of good things about a company.
In case anyone's actually curious, I don't think there's any law that says a company has to honor a purchase when the price was genuinely listed in error. It's complicated, especially in situations (like this) where the purchase was actually allowed to go THROUGH, but no, they're not going to be required to utterly screw up their game to honor a listing error.
Personally, I'd just let everyone have their fun for a week, then declare the game broken and start over. Wipe everyone's stats, and try to actually have a plan for the second go-around.
Edit: US law. Europe is so messed up I have no idea what goes on over there.
Why does GREE not just close down? Makes the most sense, no?
In the UK the is a buyers and sellers agreement. when a buyer buys somethink at a certain price they have entered a contract with the seller on that agreed price, doing what they are doing they have broken their side of the contract,For example if you go in to the shop and the is the wrong offer up next to the product saying half price £1 babybell cheese and they forgot to take it down and a customer goes to the til and it was a different price they have to sell you that product to you at the price they advertise unless it stats an end date on the offer label. It is classed as false adverising.Quote:
Originally Posted by Dipstik
Right, because Gree doesn't have a history of making bad decisions that upset their top spenders. :rolleyes::rolleyes::rolleyes:Quote:
Originally Posted by Gungho
That's actually not correct. It's a common misconception. Under UK contract law a price on an item of goods is simply "an invitation to treat". In strict legal terms it is you that makes the offer by offering to buy the product with your money. A shopkeeper who has mistakenly priced a product too cheaply is therefore not obliged to sell at that price (although for a cheese costing a quid most would no doubt honour it). However as has already been mentioned, the legal situation is maybe more complex here as the deal has already gone through.Quote:
Originally Posted by kimberleyj
I guess my book of law is wrong then ��. Also when ever i go to the shops i bring this infomation to light and the shops do honor the offer price. Anyways gree needs to get it's act together , telling customers they are in the wrong when it was their error, what a joke. I could understand if all these players had hacked the game but it wasn't it was due to an error on their part, maybe they need to get new staff seen as their seem to be alot of errors and bugs in this game.Quote:
Originally Posted by Spunk
I suspect most people working in shops are not too clued up on the finer points of law, plus they won't want the hassle for piddling amounts.
It would certainly be nice to get some news on when we will be un-banned
Most people would just honor the price for those who came in and fix it as soon as the mistake came to light if we were talking about small item. Suck it up and lose the $20 to keep a customer happy. This is actually a very complicated question because the sale already went through and a product was delivered. The next question is whether an automatically processed purchase is the same as if there was a meeting of the minds with a real person who honored the mistakenly posted sale price. Then there's the ultimate question of whether a company is required to absolutely destroy its product to honor an obvious mistake, which is what would happen here if a few people were permitted to keep a game-warping amount of gold.
It's a mess.
I saw it. I didnt buy it because I knew what would follow and didnt want to get mixed up in it. Retail law is different from online law, in a store you have physical mechanical transactions. Online there are automatic transactions. Meaning that there is no one to review the individual transaction prior to agreement. In e-commerce the contract is the terms of service agreement. You agree to the terms of service prior to account creation for transactions. Thats your legally binding contract. So the answers are in the terms of service that were agreed upon prior to account creation. Is there language in the TOS that allows the site to reserve the right to freeze, cancel, edit, refund, etc?
There is also unilateral mistake of fact. And this is whats most important. Was there an error, that one party involved in the transaction was not aware of? Was the error unconscionable? Meaning was it reasonable to assume it was a mistake?
Please respectfully understand I do not know the TOS. I agreed to them but never read them. Im not trying to takes sides or create an argument. Im simply stating some facts as I understand them. That way you can take them, and see how it applies to your situation. And properly focus your energy and efforts to combat this. You may find you have no legal grounds. But that does not limit your ability to protest.
It most certainly is.Quote:
Originally Posted by Dipstik
More shocking how silent Gree is now. A massive screw up that has affected many players and syndicates. Only word by them it is our fault and not theirs. Also hearing Gree hasnt learned from their misstakes and scratcher prizes where short time available in store. Gree will never learn it is a neverending cycle.