I can't blame anybody for being critical... somebody is to blame, but I don't know enough to point fingers. IMHO, excuses only work for the one making them.
That is what we were told, just passing it along. I don't even know what a config file is; I would guess it configures something.
All I know is the game is broken, they are trying to fix it, and it feels like it's at a glacial pace to us players....
but hoping for the best.......
*sighs*