Dear clementine/developers
There have been several inquiries about what is being done about the several problems the game is having at this moment in time, i personally started playing it a long time ago and stuck with it because it was one of the few games i could find that didn't REQUIRE one to pay to play and also had very few bugs or problems with it.
Now days it seems there isn't a single week that goes by without there being new bugs being reported on these forums and it's always the same story, "please submit a ticket", "i did x weeks ago but still haven't heard back".
This is getting to be a load of b.s. all i ask is simple
1. Better customer service, i understand they may be busy and can't reply right away, but weeks upon weeks of nothing back is rediculous.
2. Fix the bugs in the game ffs, people have been conplaining about the same problems for a long time, yet nothing seems to be done about it, what's the hold up? And that brings me to my next question
3. Why are we not being told or at least having some sort of communication about some kind of update on fixes? Idc if you have Joe Blow from off the streets tell us what's going on, just would like to know.
Also, is there an update on why the gem videos aren't rewarding people or when it may be fixed, or even who we contact about it since no one seems to kbow for sure? I am so very close to quitting this game uninstall and rewrite my review to reflect how things are running now, so hopefully you all read some of the community's concerns and start fixing stuff.
Thank you for your time if by chance you read this or even care about it.
Skrapz