iOS users iphone 5 MW 5.2 DO NOT UPDATE

Just updated to latest version 5.2 now unable to load game loads screen shows my base game centre says welcome back then throws me out of game I'm on iPhone 5 OS 8.2 so from updating hoping to get rid of the crap pop ups and lag to even worse lag Unable to play game. Have deleted and reinstalled and rebooted device. Another fine Gree mess

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Originally Posted by Dal7691

Just updated to latest version 5.2 now unable to load game loads screen shows my base game centre says welcome back then throws me out of game I'm on iPhone 5 OS 8.2 so from updating hoping to get rid of the crap pop ups and lag to even worse lag Unable to play game. Have deleted and reinstalled and rebooted device. Another fine Gree mess

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Same here...

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Originally Posted by Dal7691

Just updated to latest version 5.2 now unable to load game loads screen shows my base game centre says welcome back then throws me out of game I'm on iPhone 5 OS 8.2 so from updating hoping to get rid of the crap pop ups and lag to even worse lag Unable to play game. Have deleted and reinstalled and rebooted device. Another fine Gree mess

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Originally Posted by ju100

Same here...

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Please send a support ticket in. Some of us here in the office updated and we have not run into issues so we will need more information to investigate and fix asap. Thank you.

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Originally Posted by Bolt

Please send a support ticket in. Some of us here in the office updated and we have not run into issues so we will need more information to investigate and fix asap.

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Should I send the support ticket from the in-game help? oh wait!
Nah, I can send it from the one I sent 2 days ago, changing the subject I guess...
But would it get really solved in no time? I don't think so.
Thanks for your fast reaction though Bolt.

I updated just can't get gold for video

Works ok here

member of my team also updated and is locked out

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Originally Posted by ju100

Should I send the support ticket from the in-game help? oh wait!
Nah, I can send it from the one I sent 2 days ago, changing the subject I guess...
But would it get really solved in no time? I don't think so.
Thanks for your fast reaction though Bolt.

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You don't need access to the game to submit a ticket.. Can done online

https://games.gree-support.net/hc/en-us/requests/new

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Originally Posted by HellRaizer

You don't need access to the game to submit a ticket.. Can done online

https://games.gree-support.net/hc/en-us/requests/new

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Thanks HR, was just playing stupid, already sent, maybe less politely than usual though...

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Originally Posted by Bolt

Please send a support ticket in. Some of us here in the office updated and we have not run into issues so we will need more information to investigate and fix asap. Thank you.

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Unfortunately unable to log a ticket as unable to get in game perhaps Bolt you could give me an e:Mail address to log the problem via and te me what information is required

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Originally Posted by Dal7691

Unfortunately unable to log a ticket as unable to get in game perhaps Bolt you could give me an e:Mail address to log the problem via and te me what information is required

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There are only 2 ways to send in support tickets.
The first way is from the in-game support feature. The second is to create a support ticket on the web via here: https://games.gree-support.net/hc/en-us/requests/new

My game crashing now.

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Originally Posted by Big John

My game crashing now.

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So, is it how it all ends?

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Originally Posted by ju100

So, is it how it all ends?

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This game fell off the cliff a fair while back. This is just bouncing off the rocks on the way down.

Android continues to limp along unaffected.
If you've linked your games, play on your droid.

My iOS update worked, but I DEW feel your pain.