Clementine
09-15-2014, 02:02 PM
It's that time of year again, the day we count down to all year long...NEW IPHONE DAY! In preparation for the release we have a set of guidelines to ensure a smooth transition and transfer of your game to your new device. Before submitting a Support request, please thoroughly review this post. Additionally, when submitting a request please be sure to include all necessary details and information.
We highly recommend that you hold onto your old device until your game(s) has been successfully transferred to the new device. If you have already gotten rid of your device, please review THIS LINK (https://games.gree-support.net/entries/55878950-Transferring-without-your-Old-Device) before submitting a support request.
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How to Transfer your Modern War Game
1. Prior to beginning the transfer process make sure to note down your account details somewhere safe (please do not share with other user). This includes your level, invite code, in-app purchase history, and Faction information (if you are part of one).
2. From your old device, you will need to set up a Funzio ID. To set one up, go to Menu > More> Funzio ID. If you already have one set-up but do not remember the information, you can remake one. All you need to do is delete and re-install the game. When you go back to the Funzio ID screen, the slate will be wiped clean and you can enter all new information.
3. Next, using your old device, go to the Funzio ID screen. Click on "Transfer game" and then click on "Old Device". Now, on the new device, enter all the same information on the Funzio ID screen, click on "Transfer game" and then click on "New Device". Restart the game, and voilą, your original game is on the new device!
Here is a video showing how to do this: http://www.youtube.com/watch?v=SbD0lYIu6_8&list=UUyF8-oTMWYpoK3fOAqyzrPQ
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If you experience any issues, please be sure to let us know immediately.
We highly recommend that you hold onto your old device until your game(s) has been successfully transferred to the new device. If you have already gotten rid of your device, please review THIS LINK (https://games.gree-support.net/entries/55878950-Transferring-without-your-Old-Device) before submitting a support request.
------
How to Transfer your Modern War Game
1. Prior to beginning the transfer process make sure to note down your account details somewhere safe (please do not share with other user). This includes your level, invite code, in-app purchase history, and Faction information (if you are part of one).
2. From your old device, you will need to set up a Funzio ID. To set one up, go to Menu > More> Funzio ID. If you already have one set-up but do not remember the information, you can remake one. All you need to do is delete and re-install the game. When you go back to the Funzio ID screen, the slate will be wiped clean and you can enter all new information.
3. Next, using your old device, go to the Funzio ID screen. Click on "Transfer game" and then click on "Old Device". Now, on the new device, enter all the same information on the Funzio ID screen, click on "Transfer game" and then click on "New Device". Restart the game, and voilą, your original game is on the new device!
Here is a video showing how to do this: http://www.youtube.com/watch?v=SbD0lYIu6_8&list=UUyF8-oTMWYpoK3fOAqyzrPQ
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If you experience any issues, please be sure to let us know immediately.