still not awarded with day 3 argentina epic boss and wrapper

[heatnet]

Mods..

I am still not getting the prize as per above. both the 100 and 150 bosses wrapper.

Pls reward me ASAP.

Have sent in at least 10 tickets regarding this.

Latest Ticket #1835644

[Bndawgs]

why did you leave your faction during the boss event?

. .

[Blodiea]

I hope they resolved this by now