Faction Points/Leader Board NOT WORKING

[ElMacho]

Anyone else having an issue? It's our third war and we've put up maybe 300K points and it shows 200 points and that we need 1K points to reach top 4K???? hopefully a display issue and not gold down the drain?

UPDATE FROM TADAAAH


This has been passed along to the teams. We are currently investigating this and will have it fixed ASAP. Thank you for the reports and your patience.

[ju100]

Anyone else having an issue? It's our third war and we've put up maybe 300K points and it shows 200 points and that we need 1K points to reach top 4K???? hopefully a display issue and not gold down the drain?

We're back at 0 points and 0 W 0 L, third war too, I'll say you're lucky...

[Web323]

Same here....

[Big John]

Yes, zero points

[xlt]

Did you check your win/loss, that too probably got reset. We had our points reset to zero and win/loss to zero, like we had never fought the first 3 battles...

[Yates Jr]

Same here. Total WDP is off as is wins/losses.

[SpikeyKit]

Win/ losses, all points, players and factions. This best not be a reset.

[Phillip99]

gree.....why do we even bother??

[Mahan]

2,999 points close to top 1500, 0-0 win/löss unable to score

[BlackSheep]

I just watched our points drop from 100,00wd to 60,000wd in mid battle and all the points I personally scored vanished along with the gold I spent to score them! Just more of the same BS!

[Janoe123]

same...........

[Carl47a]

Same with our faction 72k points dropped to zero. 2 wins became zero. Complete joke!!!

[786TRYX]

Same here, Heard there is a razzia at gree...

[lobie1kenobie]

Same here and also current war shows our opponent as have 0 points even though a few minutes ago they had scored against us. Going to be hard for the streak teams wanting to keep low score. WTF is wrong with GreeD and why is every single event screwed up? You'd figure after this past FLTQ with folks not getting awarded indy and wrapper prizes they'd be on their A game this weekend. Oh wait it's the end of summer they are all on vacation that we've payed for. Well played GreeD you've suckered us all again!

[Yates Jr]

This needs to be fixed ASAP. My personal points are 10-15k less than what they should have been during the "glitched war" Let's go GREE, get on the ball!

[Stumps]

Has the weekend started at gree HQ?

[Skipmill]

Same going on here

[Tadaaah]

This has been passed along to the teams. We are currently investigating this and will have it fixed ASAP. Thank you for the reports and your patience.

[ju100]

We'll be lucky if they do something today...

Did SUP asked to restart? They maybe were not ready?:p

[Guenther]

Do we get our gold back?

[Carl47a]

Faction goal showing my faction on -2 wins!!

[786TRYX]

That was fast tadaaaa......

[786TRYX]

Like most of us hitting the buttons ;-)

[Lift Ticket]

This has been passed along to the teams. We are currently investigating this and will have it fixed ASAP. Thank you for the reports and your patience.

Run Forest Run....

[Mr TAS]

Do we get our gold back?

Good question that many of us want answered.


Faction goal showing my faction on -2 wins!!

Ours is showing that also lol

[ju100]

Do we get our gold back?

Do you think we will? Seriously?

[Web323]

Run Forest Run....

Life is like MW, you never know what to expect

[SpikeyKit]

Do you think we will? Seriously?

A massive 250G for every player for this mess up, let the teams have some fun! A great way to say sorry for the screw up.

Why thank you gree. Much appreciated

[redvenge99]

We've taken down the dl and now he's back up twice.. We can hit anyone now... Wtf all our points gone our wins gone and now we are getting our asses handed to us because the ****ing dl won't go down.. Gold gone wins gone now a loss.. How are we to be compensated now GREE.....

[cdun13]

2.5 mil points 2-1 and now have 21k points lol

[Cobra Kai]

DL popped up during a war with 30 minutes left in battle. Then wall showed up after we took DL down. Again. For second time. Points erased from previous battles.

How and why?

������������

[ju100]

A massive 250G for every player for this mess up, let the teams have some fun! A great way to say sorry for the screw up.

Why thank you gree. Much appreciated

That would be the Funzio way, not the Gree way, no way

[interox]

Our faction has just completed 2 wars and scored a total of 91310 wd points and should be W/L 1/1. This last war we scored 44991 points, yet the battle results screen only shows a total of 9931 wd points with a faction rank of 1014. With 91310 points we should be top 150. Total points are not being tallied for correct faction ranks.

We're going sit out this campaign until the problem is fixed.

[ElMacho]

The points are one issue, hopefully the wins are looked at as well. the -1/2 is comical lol

[786TRYX]

If I was gree I would be ashamed of myself, on the highway to hell...

[xlt]

The points are one issue, hopefully the wins are looked at as well. the -1/2 is comical lol

Just saw that in our faction goals too :/

[SpikeyKit]

If I was gree I would be ashamed of myself, on the highway to hell...

I think the UK tax man is ran by gree!!

[Yo Salty]

I didn't do it :cool:

[Dazzj10]

I can't make hits on this war,, even though enemy dl is down, I can't hit anyone and game says their dl is still up

[Mr TAS]

How can it be legal to charge people real money for this? Seriously.

[hubsy]

Same here...

[Dazzj10]

Shows our faction now at 11k points and need 3.5k to reach top 750 although we should be around 275-300 atm

Nice one gree

[Web323]

Now lets see how the matchups work out

[lobie1kenobie]

This has been passed along to the teams. We are currently investigating this and will have it fixed ASAP. Thank you for the reports and your patience.
Go home Gree, you're drunk.

[Green123]

Hey guys any update on the problem. Is it likely to be fixed quickly.

[Speed ump]

Some people might want to also check their gold count

[TheBFO]

Now lets see how the matchups work out

Very messed up, we were ranked 27th before the screw up, now we are facing a team that can't even attack most of our players.

[Web323]

Some people might want to also check their gold count

Gold okay so far but thanks for the heads up Speed

[Dazzj10]

I guess all fighting will stop until this is fixed, no guarantee that points and scores will be amended

[Dazzj10]

My gold is gone but my scores don't reflect the use of it

[Sigg]

We are now able to fight again, but our faction points and wins are still gone. We dropped from top 50 to out of top 750.

[Dazzj10]

Come on gree .. This is. ****

[Demo]

The norm, lol

[Tadaaah]

UPDATE: The War Points (Faction and Individual) are correctly accruing to the Leaderboards and ARE NOT lost. Only the display during the current War is incorrect. Due to this, the Win/Loss of the current war may not display or register correctly. We are still examining the affect of this incorrect War resolution on Event Goals.

Points are accruing accurately and ARE NOT LOST! Leaderboards are updating CORRECTLY with all the points.

Thank you all for your support and patience on this matter.

[Redh]

Thank you all for your support and patience on this matter.

Thankyou for compensating us for this.

[SpikeyKit]

Then we have 3 straight wins. The prize shows -1/3 still. Id go with 250G or higher the longer it takes :cool:

[786TRYX]

Ill love me a unicorn now

[Chris Watkins]

First 2 wars our wins and losses and points was not keeping track but after our 3rd war it did with the points we put up in the first 2 wars we should be well into top 50 but we are stuck in top 75

[JesseMc]

That's right... It is still working so please continue to spend your money. What you are seeing is an illusion and not real... (Jedi hand wave).
Thank you,
Gree

[SpikeyKit]

ALL FIXED. THANK YOU....... SOME GOLD WOULD STILL BE NICE :rolleyes:

[Rockondude]

No the points ARE NOT adding correctly. There's at LEAST 2 battles out the window in our faction. Our record: 0-1, on our 4th battle.

Great way to start the weekend guys. Stop the bull and get to work.

[786TRYX]

Lets all delete app
.
.
.

Now!

[Dazzj10]

UPDATE: The War Points (Faction and Individual) are correctly accruing to the Leaderboards and ARE NOT lost. Only the display during the current War is incorrect. Due to this, the Win/Loss of the current war may not display or register correctly. We are still examining the affect of this incorrect War resolution on Event Goals.

Points are accruing accurately and ARE NOT LOST! Leaderboards are updating CORRECTLY with all the points.

Thank you all for your support and patience on this matter.

Points might be adding up but doesn't help when you can't score points when their dl is still there even though it's been killed... Why why why do we even bother playing this game when it's ran by a circus full of clowns

[TheDanimal]

It's the little wins - this is FAR more information than we've gotten out of Gree in the past.

Thanks Tadaaah!

[Tadaaah]

We double checked... Looks like all 'lost' points were found and returned along with Win/Loss.

And remember:
http://sd.keepcalm-o-matic.co.uk/i/keep-calm-and-stay-classy-522.png

[Neluzz]

And now the matching is broken? Waiting for over 10 mins already...

[Cobra Kai]

Just remember...
It isn't us causing the confusion and consternation.

There is always a root cause. Systems theory put against these recurring problems will show where the root cause lies.

Hope your company has a troubleshooting team that "red teams" internally. Been playing for over 4 years and there are a lot of data points to draw a convergence.

[K1ller]

We double checked... Looks like all 'lost' points were found and returned along with Win/Loss.

And remember:
http://sd.keepcalm-o-matic.co.uk/i/keep-calm-and-stay-classy-522.png

What about the loss we took on a battle where the opposing teams dl never went down.. how csn you **** up an event that has been the same for over a year..

[generalpain]

I didn't do it :cool:

You may not have been directly at fault, but I'm pretty sure you are to blame. Somehow, always are

[Speed ump]

It's always saltys fault

[DEWIN NUTTIN]

Points might be adding up but doesn't help when you can't score points when their dl is still there even though it's been killed... Why why why do we even bother playing this game when it's ran by a circus full of clowns


Two reasons: ADDICTED - BRAINWASHED

[Yo Salty]

It's always saltys fault
Everyone needs a bad guy lol

[Yo Salty]

Points might be adding up but doesn't help when you can't score points when their dl is still there even though it's been killed... Why why why do we even bother playing this game when it's ran by a circus full of clowns

Restart your game and it will be corrected. I've got many accounts and they are all working fine, couple of them I had to restart the game and everything was fixed.

[Yo Salty]

Two reasons: ADDICTED - BRAINWASHED
Third reason: Bored
DEW SUM TING

[MENTALLY INCOMPETENT]

Third reason: Bored
DEW SUM TING

We is DEWIN SUMTIN, NUTTIN. LOL

[Arc Burn]

Colossal eff up. With a 'hey guys it's good now' poor action plan. At least it sorta has been fixed. Anyways. Let's add this straw to the ios glitch(s), astronomical price to value of vaults, and countless other eff ups. This is likely the straw that breaks the camels back for me. Plus CoC is fun and never goes down and doesn't necessitate me spending 100+ a month (I know I'm small time but 2.5 years adds up). Sorry tadahhh you are working for a half a shady company. Gl with that

[786TRYX]

Morning folks, I am impressed how fast issues can be fixed!

[good gawd noooo]

I think taaadah is trying to do his job however he has yet to address what these glitches have cost the players. Dl doesn't go down cant attack other players depending on team that could be a 5k or 100k lost that cant be earned back. just like the walls issue that went on my team had 8 walls count as being used that never went up that's a lot of in game cash and thousands of bricks down the drain and for what. or walls that reappear and have to be taken down again that is a bunch of hits earning 40 points that should of earned 300+ a hit. WELL tadaahh you want us to stay classy then address all the issues how is this gonna be remedied?? What do your loyal patrons get in return for tolerating another of gree's blunders? also don't forget to address the gold users that poured actual money in trying to earn points but burned it taking down a dl for third time or droppings walls again??? I find it insulting (although at same time amusing) that you post all is fixed and we are supposed to be like ohh okay thanks that was fast don't worry about all your mistakes cost us.. How about confirmation that you are aware of what this has cost us and an idea of how gree intends on making it right?? is that too much to ask??

[sstuutss]

Morning folks, I am impressed how fast issues can be fixed!
Really?
Why shouldnt issues be fixed fast? gree has had a LOT of practice at fixing its stuff ups on the fly.

I told them to stop playing with the misnamed'collect all' and do so testing, pitty thay didnt listen ;)

[BlackSheep]

We double checked... Looks like all 'lost' points were found and returned along with Win/Loss.

And remember:
http://sd.keepcalm-o-matic.co.uk/i/keep-calm-and-stay-classy-522.png

My individual points and wins have not returned!! It shows only 3 wins and 1000 points after 500 gold spent in battle and all hits were wins! I have no clue where I stand on individual goals or individual wins! Yes I have restarted the game several times! No, my gold wasn't returned! No, I will not participate another second until my points and wins show up where I can see them, or my gold is returned! This is beyond frustrating at this point and shameful that paying customers are treated like this!

[Agent Orange]

So just curious but what would be an equitable way of fixing this problem? Ok the technical issue appears to be resolved but in terms of the added cost to players? Since the game likely tracks gold spending would it not be fair to refund gold to players who were spending during the time of kaos?

That would seem fair to me, granted in the bigger picture have everyone got the correct number of wins and losses? Gree says yay but sadly I have to confess that I don't actually believe them, considering they say certain other issues work when in fact they do not...

Individual leaderboard for example appears to take the stats from the faction and not the individual when calculating points to next goal. Granted this is broken overall so I'm guessing folks have just resigned themselves to the fact that stuff doesn't work like me...