View Full Version : Account Transfer?
Drakhoan
07-22-2014, 06:47 AM
One of myfaction mates broke their device. Smashed to pieces falling off a roof or was it water, last time they just started a new account.
How can they get it on a new device?
Is there anything other than a ticket with screen shots that might helpexpedite successfully resolving this issue?
Thanks for any help provided!
DK
mickymacirl
07-22-2014, 06:52 AM
Gree will look for the following information from the player:
-- Character Invite Code
-- Character's last known level
-- The invite code of the new character showing up on the new device (should be around a level 1 when he/she first installs the app)
For account security and for purposes of verification, Gree requests that the player also provide the following information in his/her response:
-- Last known login time
-- Recent copies of gold/gem/cash purchases made recently through iTunes
-- Recent copies of gold/gem/cash purchases made recently through Google Wallet
Drakhoan
07-22-2014, 07:18 AM
Gree will look for the following information from the player:
-- Character Invite Code
-- Character's last known level
-- The invite code of the new character showing up on the new device (should be around a level 1 when he/she first installs the app)
For account security and for purposes of verification, Gree requests that the player also provide the following information in his/her response:
-- Last known login time
-- Recent copies of gold/gem/cash purchases made recently through iTunes
-- Recent copies of gold/gem/cash purchases made recently through Google Wallet
That is exactly the answer I was looking for, thanks!
Tadaaah
07-22-2014, 10:23 AM
Gree will look for the following information from the player:
-- Character Invite Code
-- Character's last known level
-- The invite code of the new character showing up on the new device (should be around a level 1 when he/she first installs the app)
For account security and for purposes of verification, Gree requests that the player also provide the following information in his/her response:
-- Last known login time
-- Recent copies of gold/gem/cash purchases made recently through iTunes
-- Recent copies of gold/gem/cash purchases made recently through Google Wallet
You rock! Thanks for helping this player out! :D
El Wonka
07-22-2014, 10:25 AM
I'm just gonna go ahead and copy this information down..seems like a good idea.. cause I hate perfectly good phones...
normal guy
07-22-2014, 11:55 AM
remember to be patience, and dont submit múltiple tickets
Drakhoan
07-22-2014, 12:01 PM
remember to be patience, and dont submit múltiple tickets
For certain! That is why I wanted to get everything that Gree could possibly need together for the initial ticket.
Thanks again ALL!
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