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Killer p
07-16-2014, 09:35 AM
Is anyone having this problem, i have watched over 10 videos and have received absolutely no Gold.
Im not reaching the daily limit, they just keep playing but over 5 hours now and still no gold and no pop up screen saying i have received it either.
I am using an iphone.

Nighteg
07-16-2014, 09:46 AM
I've had issues with the videos today. After watching the video the screen just lags and freezes and never reaches the "you got 2 gold" part.

PUN1SH3R
07-16-2014, 09:51 AM
Same here on 2 different Android devices

StampinFools
07-16-2014, 11:05 AM
Yeah I watched 3 videos and didn't get gold from any of them....game would basically just freeze everytime.

Tadaaah
07-16-2014, 11:14 AM
Can you tell us if this is through TapJoy or Adcolony? Thanks.

Evan1000
07-16-2014, 11:26 AM
Can you tell us if this is through TapJoy or Adcolony? Thanks.

Happens to me all the time.. think it's Tapjoy.

Killer p
07-16-2014, 11:30 AM
I assume its tapjoy, Very first button that says watch video offers.

TheWarthog
07-16-2014, 11:51 AM
Tap joy here. I opened a ticket. Watched 10, got 2 gold on iOS.

PUN1SH3R
07-16-2014, 12:10 PM
Can you tell us if this is through TapJoy or Adcolony? Thanks.

Tadaaah, I am accessing these videos from within the game. I click on gold, click on video offers, and watch videos. I don't know if these are released from Tapjoy or Gree, but it is within the game, not using a separate app.

florian999
07-16-2014, 12:28 PM
Can you tell us if this is through TapJoy or Adcolony? Thanks.

I have the same Problem today. I watched 8 Videos and didnt get any gold :( Its Adcolony who give the videos please check it :)

polly
07-16-2014, 01:04 PM
Android is through adcolony and I don't get videos for weeks on end, and it freezes up without paying gold

Tadaaah
07-16-2014, 01:56 PM
The teams are now looking into this. Thanks for the info.

IHF founder
07-16-2014, 02:33 PM
Same here :-(

deadwood rob
07-16-2014, 04:20 PM
Same here.

I'm on ipad

My wife has one character on ipad, one on android.

None received 2 gold for any of the videos we watched.

Zippy69
07-16-2014, 04:37 PM
yep experienced this from in game videos on both Andriod & iOS...

watched 4-5 vids on all 5 accounts and nada...
As others have said, Droid just spun at the you've earnt 2 gold screen

bravo 6 vk
07-16-2014, 08:08 PM
I dont get any free videos :(

Evan1000
07-17-2014, 06:19 AM
We should get 20 gold as compensation c;

Raaver
07-17-2014, 08:45 AM
LOL, i have been on my "free gold video" max per day, for 3 months now. i havenīt seen a single video in the time, so no gold. tried daily at first, then weekly, now i donīt care anymore, cuz this way iīm not buying either.

Robert

JGE23
07-17-2014, 09:28 AM
LOL, i have been on my "free gold video" max per day, for 3 months now. i havenīt seen a single video in the time, so no gold. tried daily at first, then weekly, now i donīt care anymore, cuz this way iīm not buying either.

Robert

Same here. I can watch videos no problem on IPAD account. But old iphone account always says i'm maxed. Been that way for maybe a month.

Cats
07-17-2014, 09:33 AM
I've written Gree a few times on this. They evidently don't care about people not getting Free gold, because otherwise they're not spending money to buy their gold. I've written three times and got no reply on the video gold at all. iPhone says I've reached the daily limit every time I try, I was able to get it regularly before. iPad sometimes I watch three or four videos and get nothing

Cats
07-17-2014, 09:35 AM
Oh, not even the "we've received your email" standard reply.

Ajones
07-17-2014, 11:39 AM
Only message I got was Reached daily limit even though I didn't watch any for the last 4 days (tap joy on I phone)