raid boss rewards??

[tnorman78]

When are the armor sets going to be issued for the event. I get a message saying we didn't partake which we did.

[legalious]

To answer your question:

This is an issue that Gree knows and is currently working on. (Clicking on the quote below will take you to the original post)


We are aware that there were several issues regarding the Raid Boss event. Our teams are currently working on sorting them out and fixing them. Please remain patient as they continue to work on these and they may take some time. We will be updating everyone as soon as possible. Apologies for the frustrations and delay.

[Micro Destroy]

Same here, and a lot of people are getting the same.
Seriously, Gree...c'mon. Get it together guys.

[GhostlyJuggalo]

Hmmmm 4 hrs later n still nothing

[The Calling]

hours later and nothing. I hope they fix it. I worked hard for my rewards. I will get it time, but a notice of updates on the issue would be great

[Tadaaah]

We are still working on this and many other matters around the Raid Boss event. Please DO NOT submit tickets for missing rewards as we are aware and will be awarding them when the situation is under control and off to the resolution stages. Thanks for the patience.

[Marco_]

really weird... I have 3 accounts in the same guild.
One of them got its rewards, the other two listed an individual ranking but listed also that the guild didn't participate and got no reward. I think I should rename my guild "Schrödinger's Cat"... ;)

[The Calling]

We are still working on this and many other matters around the Raid Boss event. Please DO NOT submit tickets for missing rewards as we are aware and will be awarding them when the situation is under control and off to the resolution stages. Thanks for the patience.

Thanks for the update. This helps with the frustrations that are flaring up on here.

[Rookeye]

really weird... I have 3 accounts in the same guild.
One of them got its rewards, the other two listed an individual ranking but listed also that the guild didn't participate and got no reward. I think I should rename my guild "Schrödinger's Cat"... ;)

I'm the only one who got the rewards in TFW; I was online as the event ended and got three sets of awards (Guild vs. guild, Individual, Individual within the Guild, etc)...screenshot the whole thing so my mates can prove what is owed them, should the need arise.

<-- frustrated on their behalf :(



Obviously we participated:

http://i62.tinypic.com/9bat0y.jpg

However the Orc Raid screen now says:

http://i58.tinypic.com/24azpyt.jpg

[wayneh]

I am showing different winners than you show

[chefdiablo]

I am showing different winners than you show

Are you on Android?

iOS and Android are run separately.

[wayneh]

On my game it shows me top raid guild is (only the best with 1,446,529,875) and the champion of the realm is(dk bop steel city with 56,432,534) this could be the problem agree

[wayneh]

Yes I am on androd

[wayneh]

So is knights and dragons android and the other different games?

[chefdiablo]

So is knights and dragons android and the other different games?

There is an iOS version of the game for Apple devices and an Android version for devices that run Android.
That is why the winners you see are different than the winners that another player might see. They are on iOS.

If you see friend codes starting with an "X" it is iOS, a code starting with "W" is Android.

[Oly077]

I know there have been multiple posts about people not getting their rewards after the raid boss fights but I was told to post anyways just to make sure I was covered due to the fact that I didn't get a reward either. I know your team is doing the best they can please keep up the good work and thank you.

[Kindra]

.... but I was told to post anyways just to make sure I was covered due to the fact that I didn't get a reward either.

Ditto. Hopefully will get fixed soon. And apart from that hiccup, I thought the event was quite neat.

[greenwing]

Ditto. Hopefully will get fixed soon. And apart from that hiccup, I thought the event was quite neat.

I guess they froze the rewards so they can first fix the standings (because of bugs) and only then release the rewards again. Otherwise a lot of people would get the wrong rewards resulting in a lot more work for gree (if they can even fix it afterwards)

[Dman211]

We are still working on this and many other matters around the Raid Boss event. Please DO NOT submit tickets for missing rewards as we are aware and will be awarding them when the situation is under control and off to the resolution stages. Thanks for the patience.

What's going to happen to people getting kicked from guilds and their rewards? We have people we want to kick from our guild cause they did not get the minimum requirements but the question is are they going to get the rewards?

[Heatmizer1909]

How about some form of an update on whats going on. Have you figured out what is going on? Anything?????

[Rookeye]

How about some form of an update on whats going on. Have you figured out what is going on? Anything?????

We'd also appreciate an official word on the current status of the rewards, however I understand it's just barely 8:30 am there, so I will try to be patient. :)

[GhostlyJuggalo]

23 hrs later hence y u don't release some thing u got it worked right n then sum havnt logged in since Thursday lol high schoolers know n learn to work out things before releasing them. Yes you will always find exploits n bugs but not weekyly this bad lol come on gree fix this plz been almost a week for sum

[Tadaaah]

We are still working on gathering all the needed information. We hope to have more details soon.

[Twh21702]

Thanks Tadaaah, any updates as they become available would be great as we go along. Also there have been some questions about people adding and removing members from their guilds. Do you know how this will be handled?

[Kalde]

I didn't see this mentioned and I'm curious:

I was plagued with the "can't enter game after update" bug (Raid Boss update), so I was late for the whole Raid Boss thing, and now my guild "didn't rank".

Did other players not being ranked also have "2 for 2" bugs, or is it random? I'd like to know if this issue troubles always the same players and are those bugs linked?

Or did some players have "no problem with update, but problem with rank" and vice versa?

[GhostlyJuggalo]

Still nothing fixed I see

[MTF Joseph]

I still have not received my reward from the last event. What's going on Gree?

[legalious]

To answer your question, this is the update:



UPDATE**** A fix addressing the various raid boss issues is currently in testing. Once deployed, Android players will once again be able to access the game. Once the updates for both platforms are out, we will begin issuing compensation and earned raid boss rewards****

~Elita

It also seems that other Gree games are having issues and they are deploying updates.

[PardiPants]

Still nothing... come on I mean our guild may not have placed very high, but this is getting ridiculous between the never being able to trust if it will connect, the obviously rigged epic chests, and now this. Come on these are paying customers, and you guys are just getting more and more disappointing. I feel everyone that actually placed in this event should get the epic from it out of principle... but I know you guys are too cheap to do something like that for your customers, who by the way remain loyal despite the fact that you guys mess up all the time.

[sxespanky]

Still nothing... come on I mean our guild may not have placed very high, but this is getting ridiculous between the never being able to trust if it will connect, the obviously rigged epic chests, and now this. Come on these are paying customers, and you guys are just getting more and more disappointing. I feel everyone that actually placed in this event should get the epic from it out of principle... but I know you guys are too cheap to do something like that for your customers, who by the way remain loyal despite the fact that you guys mess up all the time.

how much did you pay? why are you so bummed about getting a couple 3 star armors so late?

[furyp]

Shut up noobs and wait.

[RaeLynn]

Why are you being so hateful, furyp? Their questions don't concern you in any way so unless you are trying to be helpful stop trying to start a fight.

[Iron Man SH]

Shut up noobs and wait.

What a mean despicable person you are. Shame

[sxespanky]

gree understands all of your problems and they are fixing it, when he says shut up noobs and wait, he really means, stop complaing and wait for your armor, it could take some time to sort out all the people who cheated. THATS why it was taking so long

[Smiley80]

Anyways why is everyone so hasty, there is nothing in the rewards that will make a huge difference outside the top 10 guilds. We will all get our gold/armor/fusion boosts/gear soon and 2 min later it will all be fused, used or spent. QQ

[RaeLynn]

gree understands all of your problems and they are fixing it, when he says shut up noobs and wait, he really means, stop complaing and wait for your armor, it could take some time to sort out all the people who cheated. THATS why it was taking so long

Yes but there is a big difference between getting annoyed and being downright hateful almost every time he posts. There's no need to tell someone to shut up. It's rude and beyond disrespectful.

[furyp]

It's your complains that's slowing down GREE to push out the fixes. You asked them to test things before releasing. They have listened and are now testing the fixes. Yet, you are still complaining. So becareful what you wish for. You want a flawless update with 0 bugs, then you better chill your ass and wait.

[Heatmizer1909]

It's your complains that's slowing down GREE to push out the fixes. You asked them to test things before releasing. They have listened and are now testing the fixes. Yet, you are still complaining. So becareful what you wish for. You want a flawless update with 0 bugs, then you better chill your ass and wait.

Do you really think they even listen to our complaints? I am sure there is only one person in their customer service department. And is he/she just copies and pastes canned responses into e-mails. Half the time I submit tickets I can tell they did not even read my problem, because the response is nonsense. Then they close the ticket. I highly doubt that the coders assigned to fixing this issue are also responsible for customer service responses.

[The Calling]

Who has received their compensation rewards. I heard that some have while others have not. I usually do not mind missing out but this was promise to all and not everyone received them. that is not right, honor your word and ensure that everyone receives the comp awards:mad:

[Iron Man SH]

Who has received their compensation rewards. I heard that some have while others have not. I usually do not mind missing out but this was promise to all and not everyone received them. that is not right, honor your word and ensure that everyone receives the comp awards:mad:

Some of my guild has received compensation (3 DP keys, gems and something else) I'm still waiting. This is very frustrating Gree, and the compensation doesn't sound adequate. I'm a paying customer.

[The Calling]

Some of my guild has received compensation (3 DP keys, gems and something else) I'm still waiting. This is very frustrating Gree, and the compensation doesn't sound adequate. I'm a paying customer.



This is not right. oh well......what can we really do:mad:

[Kangaroeland]

Compensation is crap. And my rewards were taken from me again. Really sucks tbh was already using it and now its gone again

[The Calling]

This whole event has been a joke on us. Most of us got screwed on this. It has been a mess and the staff does not give updates and I honestly believe that Gree is hoping that this will die down.

Gree regular updates would be nice and is expected from a company that provides you with profit.

[MarshMellow]

Hey guys! First posting on this forum, but this time I really need it. Pretty much of all members of my guild "Italian Bro" got their rewards after the update, while I just got nothing! I've updated to the last update created, now the guild rank appears but still no rewards! I also got the compensation for the inconvenience, but NO REWARDS!
The weird thing is I got them suddendly after the Raid event's end, but then they disappeared! I so do hope the game actually says I had my rewards before and now it's not going to give them back! that would be so much of a scam actually! Please fix it as soon as you can.

ID IB MarshMellow

I know you guys are working to get it fixed, I just dont want to be like the only one not receiving rewards for some reason! Thank you for reading.

[Hopeless82]

Hey guys! First posting on this forum, but this time I really need it. Pretty much of all members of my guild "Italian Bro" got their rewards after the update, while I just got nothing! I've updated to the last update created, now the guild rank appears but still no rewards! I also got the compensation for the inconvenience, but NO REWARDS!
The weird thing is I got them suddendly after the Raid event's end, but then they disappeared! I so do hope the game actually says I had my rewards before and now it's not going to give them back! that would be so much of a scam actually! Please fix it as soon as you can.

ID IB MarshMellow

I know you guys are working to get it fixed, I just dont want to be like the only one not receiving rewards for some reason! Thank you for reading.
If you are an Android player, have you tried the method from this thread?

Link Here (http://forums.gree.net/showthread.php?95259-ATTENTION!-Android-players-who-did-not-receive-Raid-Boss-rewards)

Cheers.

[MarshMellow]

If you are an Android player, have you tried the method from this thread?

Link Here (http://forums.gree.net/showthread.php?95259-ATTENTION!-Android-players-who-did-not-receive-Raid-Boss-rewards)

Cheers.
Sorry, my bad I didnt specify: I'm an iOS player! Thank you for your help anyway!

EDIT: Actually, if I kill the app in the ios screen and start it again, and then I go into the Raid event link, it tells me I still have 1.50 minutes for the event, then it shows me the champions and nothing else!

Ok, maybe I should stop worrying and just wait and stop, considering the fact I'm not even a paying customer, but I would like to say this anyway: I know this kind of things can happen sometimes, but seriously EVERYTIME there's always something that goes wrong. Another reason why I'll never spend money on this game. Sozza. Cool, I'll just wait relaxed from now on.

[Rookeye]

Marsh, one of my guys saw the same screen; he waited till the countdown completed, and he got his prizes. Weird.

[MarshMellow]

Marsh, one of my guys saw the same screen; he waited till the countdown completed, and he got his prizes. Weird.

I already tried to do that, but nothing happened! I'll try it again and I'll tell you what happen

EDIT: I tried again, and now even if I kill the app it doesnt show me the countdown, but just the champions. But no rewards still. Maybe something is shaking btw, not like I would die if I dont get my 4s armor, money and boosts but you know, if now I even have to worry about the fact that I play and I dont get what I win, well then that's really the last drop that breaks everything.

[Rookeye]

So far three of our guys have gotten rewards, no similarity in how. If there's an update, do it. Let the timer run down. Click on Arena and then fight Hastur. *shrug* so long as you get it.

(We're all IOS.)

[MarshMellow]

So far three of our guys have gotten rewards, no similarity in how. If there's an update, do it. Let the timer run down. Click on Arena and then fight Hastur. *shrug* so long as you get it.

(We're all IOS.)

Already tried all of these things Rook, already did it. Even in my guild pretty much everyone (except me and another one) got the rewards. Only thing to do is keep waiting. I'll start up a new ticket in few days if nothing happens.

Btw, nice to meet you and thank you for helping! :)

EDIT: Now that I checked better, it now says again that my guild didnt place into the rank. Ha, nice joke!