Nighteg
07-04-2014, 04:37 PM
Hi Tadaaah. I'd love an answer for this one.
Here's the issue - my buildings are sometimes being robbed after i collect them.
Simple example - i collect my 24s, exit the game. In 20 minutes i get a message saying my 24s were robbed for 100m. I login, the timers on the 24s say 23:40, no robbed buildings, and there's 100m missing from the cash. Happened on different connections (if that matters).
Here's the ticket:
What's going on lately? My buildings are being robbed AFTER I've already
collected them!
So far pretty simple, right?
Here's the brilliant "answer":
Hello,
Thank you for contacting GREE.
I'm sorry you've had such a bad experience. I'd like to try and help.
The bank can only protect limited money, the money which is unprotected can be robbed by other players though after collecting money from the buildings.
Have a nice day!!
Regards,
Eddie Davis
GREE Support.
And that is the second ticket sent about the issue. The first response was "we can't compensate you with gold", even though i haven't mention gold anywhere in the ticket.
So i can't help but wonder, is this Eddie for real? Or you just generate automatic responses based on keywords?
Here's the issue - my buildings are sometimes being robbed after i collect them.
Simple example - i collect my 24s, exit the game. In 20 minutes i get a message saying my 24s were robbed for 100m. I login, the timers on the 24s say 23:40, no robbed buildings, and there's 100m missing from the cash. Happened on different connections (if that matters).
Here's the ticket:
What's going on lately? My buildings are being robbed AFTER I've already
collected them!
So far pretty simple, right?
Here's the brilliant "answer":
Hello,
Thank you for contacting GREE.
I'm sorry you've had such a bad experience. I'd like to try and help.
The bank can only protect limited money, the money which is unprotected can be robbed by other players though after collecting money from the buildings.
Have a nice day!!
Regards,
Eddie Davis
GREE Support.
And that is the second ticket sent about the issue. The first response was "we can't compensate you with gold", even though i haven't mention gold anywhere in the ticket.
So i can't help but wonder, is this Eddie for real? Or you just generate automatic responses based on keywords?