[PLEASE READ] RAID BOSS ISSUES and REWARDS

[Elita]

Hi, Everyone,

An update is available for our Android players. This update addresses issues related to Raid Boss including the ability to access the game. iOS players will receive their update soon. All players will receive compensation for technical issues related to Raid Boss once all technical issues have been addressed. Earned Raid Boss rewards will also be gifted after updates and compensation are issued. We appreciate your patience and fear not! You WILL receive your earned Raid Boss rewards!

~Elita

http://www.quickmeme.com/img/56/560d613ee0617d304cfffe3d6c56166182c78d171b4885108c ea7877b274819c.jpg

http://assets.diylol.com/hfs/df3/618/a85/resized/so-sorry-meme-generator-i-was-being-stupid-and-crazy-again-i-m-sorry-477304.jpg

[Lord Malice]

All of my hate

[scarfist]

Ever since the last update, my game will no longer load up. I just get a force close message and when I look at my game in my app manager the Sits dead.I am missing the epic boss battles and my guild needs my help. Plus I'm going to miss out on the prizes as well. I've tried reinstalling 10 times at least, but my game still won't start up. Plz release a patch that will make my game active again. Thanks for your time.

[Sol Invictus]

This happened to someone I know I demand a free Epic+

[matatan]

Ever since the last update, my game will no longer load up. I just get a force close message and when I look at my game in my app manager the Sits dead.I am missing the epic boss battles and my guild needs my help. Plus I'm going to miss out on the prizes as well. I've tried reinstalling 10 times at least, but my game still won't start up. Plz release a patch that will make my game active again. Thanks for your time.


I got the same problem to am missing out on the war and EB battle. Gree rewarded me 30 gems n fusion boost but wat good is it if i can't even go in to play. Keeps force closing nothing works uninstalling restarting phone nothing is working. Gree has answered me but nothing has bin fix

[Lando659]

Any news on this yet, elita?

[Lord Malice]

Let's see some progress already. This obviously untested update has already costed me the Epic Boss+ suit,My arena rank,Guild donations,Crafting items and raid points and rewards. Compensation better be worth it or I will never give this company a single cent from here on.

[fishman4287]

30 gems and an unspecified number of fusion boosts. That's suppose to make up for a missed eb+, arena rewards, raid boss rewards possibly at this resolution speed... Rather lacking, I think. Give me the plus I'm going to be missing maybe? It's one thing if I've done something to render the program useless, but a mandatory update that makes older phones truly obsolete. Great business model.

[furyp]

Quit whining. Are u dk? Do you spend 500 dollar a week? If the answers to either of the above is no, then you just have to sit your Ass down and wait. As for compensation, 30 gem is more than enough for you.


30 gems and an unspecified number of fusion boosts. That's suppose to make up for a missed eb+, arena rewards, raid boss rewards possibly at this resolution speed... Rather lacking, I think. Give me the plus I'm going to be missing maybe? It's one thing if I've done something to render the program useless, but a mandatory update that makes older phones truly obsolete. Great business model.

[Rookeye]

Why are you so rude, furyp? Why can't this player ask for compensation? What's it to you? :confused:

[mafoe]

Quit whining. Are u dk? Do you spend 500 dollar a week? If the answers to either of the above is no, then you just have to sit your Ass down and wait. As for compensation, 30 gem is more than enough for you.

Quit posting. You're a waste of motherly love, if you had a mother.

[Outsider]

Honestly i think we're lucky to get anything, there are higher end games where if they mess an update up they give nothing at all, everyone acts as if they're losing a limb over a broken cell phone game or something

[Rookeye]

Obvious troll is obvious... ;)

http://www.tickld.com/cdn_image_thing/633486.jpg

[Toast]

Probably just a brat kid, who has nothing better to do than troll a forum....LAME, and if he is older than 18, he's probably voted most likely to fail,, but i am in a t100 guild, so i'd like to make my contribution in my guild, but Gree seems to find this of no importance, on top of the fact i lost out on EB+ armor, lost a ton of arena position, 0 rewards for the orc battles, it's silly, especially considering the lack of pass down info to keep the people informed or updated on the fact Gree took a 3 day weekend for the holiday, on a busted update, compensation is a very minimal correction on the behalf of Gree.

[medevill]

elita its come to light that the (older) generation of android is whats effected..if you wanted to weed us out a simple sorry you've been rendered obsolete would have saved me a lot of research and a headache on this matter...you cant patch a program that wont run on android 2.3..

[Tittie Sprinkles]

If and when these clowns fix this issue and the compensation is a mere 30 gems and done fb armor I for one will not feel compensated. I may not spend $500 a week but I have definitely spent that much in total. Anyone know a good lawyer to handle a class action suit for us? Maybe getting legal representation will set precedents for these shoddy game companies and they'll start coming correct.

[Tittie Sprinkles]

Furthermore, if it is a case of all older Android phones being unable to play the game anymore then I feel entitled to a refund of EVERY SINGLE GOOGLE PLAY CREDIT I EVER SPENT ON GREE.

[sxespanky]

If and when these clowns fix this issue and the compensation is a mere 30 gems and done fb armor I for one will not feel compensated. I may not spend $500 a week but I have definitely spent that much in total. Anyone know a good lawyer to handle a class action suit for us? Maybe getting legal representation will set precedents for these shoddy game companies and they'll start coming correct.


Furthermore, if it is a case of all older Android phones being unable to play the game anymore then I feel entitled to a refund of EVERY SINGLE GOOGLE PLAY CREDIT I EVER SPENT ON GREE.

i don't think you understand class action law suits. you'll get like, 5 bucks maybe out of it, and they will probably start the shut down process of the game, seeing as that many people wanted to sue the game(unfortunately people see someone is giving out money, they extend their hands.). sorry bud.

http://www.vancouverobserver.com/sites/vancouverobserver.com/files/images/blog/body/Marcus.jpg



i would like to add - that the game keeps locking my phone, i have to keep unplugging the battery. if i lock my phone while KnD is open, and unlock my phone, it either does nothing, or trys to unlock and re locks itself. - Samsung Galaxy 3.

[Alexistheking124]

I think it would be fair to give the players that do not score any points in active guilds. Such as top 1000 a 1 day window of a free horde gear epic after a fix comes out. It would be Grees apology f or them missing the first ever raid.

[sxespanky]

I think it would be fair to give the players that do not score any points in active guilds. Such as top 1000 a 1 day window of a free horde gear epic after a fix comes out. It would be Grees apology f or them missing the first ever raid.

also gives leaches the opportunity to get stuff.

[Lord Malice]

Quit whining. Are u dk? Do you spend 500 dollar a week? If the answers to either of the above is no, then you just have to sit your Ass down and wait. As for compensation, 30 gem is more than enough for you.

30 gems isn't worth keeping this game on our phone, I don't know about others but I spend about 120 on an average week, Maybe more depending on events. Considering players lose out on
1. Arena rank rewards and energy respawn.
2. Epic Boss suit(S)
3. Money collecting.
4. Guild donations(and fusion boosts).
5. Armor crafting
6. Item farming (and leveling rewards)
7. Raid boss rewards (All of them)
8. Time we could use to work an un maxed suit.
I think I have listed enough reasons for compensation.

[Lando659]

I absolutely agree, malice. If this was just an hour or two, that would be one thing. But it's been days. No updates from GREE or anything. It is becoming very frustrating.

[Orionhardy]

Want a quicker reaction from Gree, heading into the app store, and give the game a one star rating. If the rating of their game drops, that should get them moving.

[youngblood88]

The last update miss the game up for my phone always gives me as a forced closed window. it's really upsetting my guild needs help right now I missing out on all the epic raids. and I have money into the game that I bought gems with and that's just the way snow. I would really like some kind of compensation.... as I'm sure everyone who's having the same problem would too

[Lando659]

The update is appreciated, elita. Thank you.

[EK BANNER]

Hi, Everyone,

I am sorry to hear reports that a number of you are unable to access the game. Thank you for alerting us to the issue. We are now working as quickly as possible on a resolution. I will provide an update when the issue has been fixed.

UPDATE**** A fix addressing the issues will be out this week.****

~Elita

I hope everyone gets rewarded for the inconvenience, some guilds had only half of theyre members participate effecting eveyone not just the ones that couldnt get the game started

[Elita]

I hope everyone gets rewarded for the inconvenience, some guilds had only half of theyre members participate effecting eveyone not just the ones that couldnt get the game started

Hi,

We are looking to address the major issues first such as crashing, etc so players can at least access the game. Compensating players who can't even get into the game won't do them much good right now. But YES, it is being discussed. We're sorry to those of you who couldn't participate. Those who hacked and cheated are also being looked into and those who rightfully earned points/rewards will receive them.

[Big Jim 2014]

I am missing out on everything. I am our guild champian and can not even get on the game, our guildmaster is even missing. I am lucky my boys tablets are working and was able to tell the guild what was happening. Fix this soon please.

[medevill]

forum crashers have nothing better in life to do then feed off the anger of honest customers opinions its not in your best interest to even read his post i know i wont...furthermore im happy to see that gree is addressing the crash issue.
p.s.keep your damn gems just get me in my game...

[Big Jim 2014]

Any updates?

I bought my phone 1 year ago and I really don't think I should have to buy a new phone to play the game I love. Your programmers should take this in consideration when they right new updates. Please fix this soon so I can play again.

[sxespanky]

Any updates?

I bought my phone 1 year ago and I really don't think I should have to buy a new phone to play the game I love. Your programmers should take this in consideration when they right new updates. Please fix this soon so I can play again.

please dont reply if you cant at least read whats going on.

[Big Jim 2014]

I have been very nice and was not rude. I am a customer and paid good money playing this game. As a customer I have a right to voice my opinion, and ask for updates. I am sorry if I ruffled your feathers, but I have missed out on a lot this weekend.

[PG_GNight]

Those who hacked and cheated are also being looked into and those who rightfully earned points/rewards will receive them.

So does this mean that if I can access the game but can't get my rewards that I am suspected of cheating? I spent the whole weekend playing the game, used about 200 gems, and wouldn't know where to begin when it comes to hacking this game. My guild was like 130 and I finished about #650 individually. This makes no sense.

[shadowshoot]

Quit whining. Are u dk? Do you spend 500 dollar a week? If the answers to either of the above is no, then you just have to sit your Ass down and wait. As for compensation, 30 gem is more than enough for you.

I have friends who usualy spend 200/300$ on week for this game who are afected by same problem ... 30 gems are more that enaf ? Btw they are not DK but i wander if u , furyp , are a DK member ... i hope not ... and if u are then u just give proof in DK is at least 1 D**k head ... no offence meaning to DK members , just to this poor kid.

[Doriam]

I received a gift from my guild (epic) and this will be lost in a few hours I will have some conpensacion since I can not enter

[Toast]

Don't worry, i did too, it's just a beastmaster epic,but lost due to severe negligence on the behalf of Gree. Maybe this will be a learning experience for them, because who didn't think releasing a major update, at the start of a holiday weekend, with a brand new event wasn't a great idea, what could go wrong? How about everything.... ex. look at K&D, thousands can't even access the game, and the rest got screwed for their efforts, but what do i know?

[Kangaroeland]

How did you get gifted a beastmaster?

[Toast]

How did you get gifted a beastmaster?


It's 1 of the gifts that can be acquired from purchasing 1 of the larger gem packages

[Kangaroeland]

At this moment? Im confused as i thought it was the water air epic

[Toast]

At this moment? Im confused as i thought it was the water air epic

It may be now, idk, but it use to be the beastmaster, i've gifted it out b 4 with a purchase, at this moment, i'd be happy with just getting back into the game

[Lord Malice]

An update sometime this year would be nice. The longer you wait the more chance I close my guild when I am finally able to launch the game and say Fk this game. I'm sure Microsoft would appreciate my micro-transactions going to their games.

[medevill]

Hi, Everyone,

I am sorry to hear reports that a number of you are unable to access the game. Thank you for alerting us to the issue. We are now working as quickly as possible on a resolution. I will provide an update when the issue has been fixed.

UPDATE**** A fix addressing the various raid boss issues is currently in testing. Once deployed, Android players will once again be able to access the game. Once the updates for both platforms are out, we will begin issuing compensation and earned raid boss rewards****

~Elita

im back in thanks elita..

[Big Jim 2014]

Thank you for the update.

[MK Dragon Master]

What did this fix i still have not gotten my Raid Epic

[legalious]

The fix has yet to be implemented. I have a hunch we might see it once they update the current Epic Boss with a new one. Only time will tell.

[Elita]

What did this fix i still have not gotten my Raid Epic

Hey.

We know no one has gotten any rewards. You WILL receive your rewards once updates/fixes go out for both iOS and Android. We are sorry for the delay but you will get your rewards for sure.

Afterwards compensation will also be issued for all the technical difficulties experienced.

Then the Raid Boss rewards you earned will be gifted following all of this.

Cheaters are also being punished during this time.

Thanks for being so patient!

[MK Dragon Master]

Hey.

We know no one has gotten any rewards. You WILL receive your rewards once updates/fixes go out for both iOS and Android. We are sorry for the delay but you will get your rewards for sure.

Afterwards compensation will also be issued for all the technical difficulties experienced.

Then the Raid Boss rewards you earned will be gifted following all of this.

Cheaters are also being punished during this time.

Thanks for being so patient!

Thanks Elita sorry did not mean to sound rude just excited on this shiny new epic and can't wait to start leveling up. and start using it.

[Iron Man SH]

Hey.

We know no one has gotten any rewards. You WILL receive your rewards once updates/fixes go out for both iOS and Android. We are sorry for the delay but you will get your rewards for sure.

Afterwards compensation will also be issued for all the technical difficulties experienced.

Then the Raid Boss rewards you earned will be gifted following all of this.

Cheaters are also being punished during this time.

Thanks for being so patient!

I finally received the raid rewards although the 10 gems I was awarded didn't show up in my gem total. I sure would like those gems. You stated that there would be compensation coming before the rewards were paid. I'm still waiting.

[The Calling]

I finally received the raid rewards although the 10 gems I was awarded didn't show up in my gem total. I sure would like those gems. You stated that there would be compensation coming before the rewards were paid. I'm still waiting.


You got your raid rewards? How is that?

[RaeLynn]

A few of my guild mates have gotten their rewards after the update as well. Thank for the fix, gree.

[Iron Man SH]

You got your raid rewards? How is that?

My whole guild did on the android version just before I posted.

[Kurogane_SG]

What are the compensation rewards?

[The Calling]

My whole guild did on the android version just before I posted.


I am on android, did you have to do something or did it just showed up?

[JaketKnD]

I can open my game but when I click on epic raid bosses it does the exact same thing as it has been doing since the end of the Raid. I don't receive my ya rewards and this is really grinding my gears this better be a good reward for waiting all this time for waiting for Gree to get there you know what together.

[Iron Man SH]

I am on android, did you have to do something or did it just showed up?

The game popped up a message that it needed to restart. After restarting it gave me the rewards screen. Didn't have to do anything.

I have not received any compensation rewards.

[legalious]

It crashed once I reloaded it. It said I got the rewards but then again is crashed on the rewards screen. 3rd attempt and now I have my gear.

[Big Jim 2014]

Thank you for getting the game up and going for us that had our phones crash.

[Rookeye]

Has the IOS fix gone out yet? Last I heard, NONE of my Guildmates had received their rewards. :(

[greenwing]

Why are you so rude, furyp? Why can't this player ask for compensation? What's it to you? :confused:

Why do so many players keep complaining instead of waiting for the solution ? I can understand furyp is getting annoyed. Gree said several times before that they are fixing stuff (both fixing bugs as banning cheaters) and will get back with a solution afterwards.

Just wait and see and start complaining after the compensation that it is clearly not enough ;) Then we all wait 1 or 2 weeks and everybody is again playing the game as if nothing has happened.

[Darkhaus]

Anyone else lost the video offers button after the update ? I tryed to reinstall the game but didn´t help. Im using android.

[Rookeye]

Why do so many players keep complaining instead of waiting for the solution ? I can understand furyp is getting annoyed. Gree said several times before that they are fixing stuff (both fixing bugs as banning cheaters) and will get back with a solution afterwards.

Just wait and see and start complaining after the compensation that it is clearly not enough ;) Then we all wait 1 or 2 weeks and everybody is again playing the game as if nothing has happened.

It is human nature to complain when things go differently than expected...but I kept coming across the same player making trollish remarks to all of them. Based on previous postings, I just figured he was being a jerk, so I called him on it. *shrug*

[Bonaya]

Anyone else lost the video offers button after the update ? I tryed to reinstall the game but didn´t help. Im using android.

Same here. Already contacted GREE about this. But I think i'll get an answer somewhere next week.

[GhostlyJuggalo]

So seeing some people got there comp and some didn't why? I didn't get nothing lol

[Bonaya]

So seeing some people got there comp and some didn't why? I didn't get nothing lol

As far as I know, nobody received compo rewards yet. Elita said that they will give them once all bugs and glitched are solved.

[Heatmizer1909]

Got my message after I went into the video offers tried to watch a video. That seems to trigger it for me.

[GhostlyJuggalo]

As far as I know, nobody received compo rewards yet. Elita said that they will give them once all bugs and glitched are solved.

O ok just wondering cause sum saying they have been so I didn't know

[B Legit]

O ok just wondering cause sum saying they have been so I didn't know

You can collect now. If it has not automatically popped up for you, Go to arena, do one battle, as soon as it is over the game will force you to restart it, it will update, and your rewards will be given upon re-entering the game.

[GhostlyJuggalo]

You can collect now. If it has not automatically popped up for you, Go to arena, do one battle, as soon as it is over the game will force you to restart it, it will update, and your rewards will be given upon re-entering the game.
I got my guild rewards but not compersation wondering bout it

[sxespanky]

I got my guild rewards but not compersation wondering bout it

why dont you be happy u got your reward and stop complaining. put ur hand back in your pocket and stop grasping for more.

[GhostlyJuggalo]

why dont you be happy u got your reward and stop complaining. put ur hand back in your pocket and stop grasping for more.

Not more fun complaining to get trolls like you to boss me around. So half my guild got dp keys gems n boss energy where's mine

[Rookeye]

Hi, Everyone,

An update is available for our Android players. This update addresses issues related to Raid Boss including the ability to access the game. iOS players will receive their update soon. All players will receive compensation for technical issues related to Raid Boss once all technical issues have been addressed. Earned Raid Boss rewards will also be gifted after updates and compensation are issued. We appreciate your patience and fear not! You WILL receive your earned Raid Boss rewards!

~Elita

http://forums.gree.net/showthread.php?95207-RAID-BOSS-ISSUES-and-REWARDS&p=1341204#post1341204

^ This. It's perfectly appropriate to ask about compensation; GREE started it here.

[GhostlyJuggalo]

http://forums.gree.net/showthread.php?95207-RAID-BOSS-ISSUES-and-REWARDS&p=1341204#post1341204

^ This. It's perfectly appropriate to ask about compensation; GREE started it here.

Just a troll ;) its sad that sum has gotten it n sum hasn't I mean come on

[Twh21702]

Looks like the iOS fix is rolling out. I just got all my rewards.

[jalen]

*New element such as lightning. Stick it between wind and water.
*Stop adding new epics all the time and add something different.
*Expand map*
*Armor gifting option.
And the #1 one thing that needs to change fast is the strength of the epic boss + armors Gree please stop making them so strong theres no point in getting epics if a legendary + is better. That Cultist armor + is better than Forgestone that is ridiculous there are so many useless epics now all we have to do is go for epic boss plus armors. Thats nonsense. If anything make more fusable epics so fusable epics actually mean something.

[Rookeye]

^ what does this have to do with OT? :/

[Iron Man SH]

I finally received the compensation notice when I started the game today. It stated compensation of 25 gems, 8 arena energy, 10 epic energy and 3 DP keys. I received the gems and keys but not the energy rewards. I should have 23 epic and 13 arena energy.

[sxespanky]

Not more fun complaining to get trolls like you to boss me around. So half my guild got dp keys gems n boss energy where's mine

has K and D forum been taken over by people who cant speak English, or a ton of 8 year olds?

[Dianish]

I finally received the compensation notice when I started the game today. It stated compensation of 25 gems, 8 arena energy, 10 epic energy and 3 DP keys. I received the gems and keys but not the energy rewards. I should have 23 epic and 13 arena energy.

Same. Got the gems and keys - But no EB energy.

[Kangaroeland]

No rewards yet. Elita please post another one of your mêmes so I can bring myself to uninstalling this game finally. You have the worst customer support to ever grace the earth. Or maybe you hired chimpanzees idk but its outrageous.

[MacRicky]

its not Arena energy but War

[mikieblue]

https://support.google.com/googleplay/android-developer/contact/takedown

Select Unlawful conduct!

Better dealing with a company that actually cares about it's customers. gree have proven unable to respond to issues in a matter of weeks. Yet my thread advising what alternative (legitimate actions players Getting treated unfairly should take was deleted within 10mjns of posting.) go figure. Anyone needing help or support and unsure where to turn feel free to contact me via line chat! I'd be happy to point you I'm the right direction!

[MarshMellow]

https://support.google.com/googleplay/android-developer/contact/takedown

Select Unlawful conduct!

Better dealing with a company that actually cares about it's customers. gree have proven unable to respond to issues in a matter of weeks. Yet my thread advising what alternative (legitimate actions players Getting treated unfairly should take was deleted within 10mjns of posting.) go figure. Anyone needing help or support and unsure where to turn feel free to contact me via line chat! I'd be happy to point you I'm the right direction!
Hella legit!
I give them a week. If anyone from Staff tells me nothing, I'll LEGITIMATE do that.

[snowman1909]

OK here the thing we are now 1 week and no rewards from raid boss i have email u guys and tried everything u guys have asked and still no rewards so i c it this way i would like a reward if not my raid boss reward then all my 4200 gems back i use to get 6th place in top guild and 234 all players and 8th in top player in guild so lets get the issues fix and lets get a open line of communications with me and people with this issue thank u for your time sincerely your gamer snowman1909 :(

[Kangaroeland]

... having fun staff? A reply would be nice

[Bonaya]

Elita's last activity was the 11th of July.
Tadaaah seems to have a lot more fun on other forums...

Is GREE letting us down?!

[shadowshoot]

Is GREE letting us down?!

Gree work for us.
http://www.sicklittlemonkeys.com/hundredthmonkeylarge.jpg

They will answer you soon.
http://www.traduttore-professionista.eu/SITO%20Italiano/IMMAGINI/gorilla_at_work.jpg