new device ...old account...lack of patience

[Zippy28]

[FONT=First of all.
I don't want to be that guy, therefore I will not post ticket numbers or flame support.
That being said, I broke my phone. No problem new device in hand. Old device is inoperable. Sent in a ticket, canned response then a request for further info from me to prove identity .....no more response from support.
What can one do? What have you done?

[askhoon]

I too has replaced a faulty phone.
Sent in a ticket 2 days ago, and it is still awaiting assignment to a support officer.

Could not fight a single boss.:mad:

[SimplyminiMW]

[FONT=First of all.
I don't want to be that guy, therefore I will not post ticket numbers or flame support.
That being said, I broke my phone. No problem new device in hand. Old device is inoperable. Sent in a ticket, canned response then a request for further info from me to prove identity .....no more response from support.
What can one do? What have you done?

Change the title of the email to "gold bonus".

[MENTALLY INCOMPETENT]

First of all.
I don't want to be that guy, therefore I will not post ticket numbers or flame support.
That being said, I broke my phone. No problem new device in hand. Old device is inoperable. Sent in a ticket, canned response then a request for further info from me to prove identity .....no more response from support.
What can one do? What have you done?

I hope you get the help you seek.

Until you do, enjoy your brief hiatus.
There are other game choices to keep you happily tapping until Gree sorts your issue.
Mr. T says things are changing, if that's true, you'll be back in business in NO time.

[Zippy28]

Mr. T might have been spot on.....
Not only did I get a reply....but it was for a closed ticket.
And yes support did take care of my issue.
I may not get through prestige in the 16 hours left in the ltq, but I am back in bussiness.
Thank You Gree support.