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Elita
06-17-2014, 03:38 PM
Hello Knights,

We are aware that our Android players are unable to access the game. We are currently working to resolve the issue and get the Android game servers back up as soon as humanly possible. We apologize for the downtime!

[UPDATE] Please re-install the game (don't worry your data will still be there upon re-install) or complete exit out and enter the game again for the crash fix to install. If you're still having issues, please let me know!

~Elita

http://www.quickmeme.com/img/56/56065c1965e3b12645506020bdecbb492ef1907a69ba0a6fc6 74cbba28ea562a.jpg

Sol Invictus
06-17-2014, 03:57 PM
That's hilarious.

But I feel bad for the guy on LINE that said he was waiting on regen to kill Smilodon for the 60th time.

What was the update? Just your average update with new armors and stuff, or was it to try to fix the lineup glitch?

macrosb
06-17-2014, 04:16 PM
Any likelihood that the game will be back up b4 the current boss disappears as I've got one more level for 43 and enough resources to build the plus version of the armour?? 😏😖😱

Thanks !

Elita
06-17-2014, 04:24 PM
Any likelihood that the game will be back up b4 the current boss disappears as I've got one more level for 43 and enough resources to build the plus version of the armour?? ������

Thanks !

We have a fix and it will be live soon. This update was to address some in-game issues. The current epic boss will be up for a few more hours so that players may make up for the lost time.

macrosb
06-17-2014, 04:27 PM
Appreciate the quick response and fingers crossed!! 😊

Tendozyi
06-17-2014, 04:35 PM
Will we get anything cuz of this downtime? i know last time we got 4 war energy and 10 gems, but i think i lost over 10 war energy due to bug. And the past war i had to get 800 on full price because no sale came before halfway in war. That cost me my t10 spot, and if no sale this war i will miss another t10.

TheFunk
06-17-2014, 04:54 PM
It's been down for some time now. What about those of us 1 win away from 43? with the server down it seems a little unfair to leave us hanging, and then just bring about a new boss. Its 10 till 7, and the game is still down.

Sol Invictus
06-17-2014, 05:00 PM
Elita: We have a fix and it will be live soon. This update was to address some in-game issues. The current epic boss will be up for a few more hours so that players may make up for the lost time.


The Funk: It's been down for some time now. What about those of us 1 win away from 43? with the server down it seems a little unfair to leave us hanging, and then just bring about a new boss. Its 10 till 7, and the game is still down.


http://img2.wikia.nocookie.net/__cb20110608183440/inciclopedia/images/c/c8/Derp1.jpg

iaceden
06-17-2014, 05:03 PM
Thank you for the quick response and fix! I reinstalled and now the game is working perfectly for my Android device.

Sol Invictus
06-17-2014, 05:08 PM
OK, but seriously...was this update intended, at least in part, to fix the lineup glitch?

Because I couldn't care less about the EB. I don't want my guildmates to get farmed in the upcoming war because their defensive lineup is stuck.

BUBER
06-17-2014, 05:08 PM
Glad I already beat EB lvl60

macrosb
06-17-2014, 05:08 PM
how can you reinstall without uninstalling on Android, surely data will be wiped on uninstall??

Elita
06-17-2014, 05:09 PM
how can you reinstall without uninstalling on Android, surely data will be wiped on uninstall??

your data won't be wiped. :) It is tied to your device, it will be fine.

roookey1
06-17-2014, 05:19 PM
Glad I already beat EB lvl60

I only reached L51, and you wouldn't believe my excitement the precious snakeskins coming with this reward tier gave me!
What did you get for your 5 prince keys .. 2-stars, a lucky 3-star or even some outdated legendary? :rolleyes: I should really have bought gems to make it to L60 in order to receive 5 prince keys. :rolleyes:

After my excitement has vanished, I will look forward to the next kick when fusing an outdated epic. With the fantastic chance of approx 1:100 it should not take me longer than 10 weeks to add another Blazeborne or Northerners to my collection.

legalious
06-17-2014, 05:22 PM
I guess its different for some devices. I had to:
Load the game from normal shut down > Clicked on Arena > Updated
I'm running on HTC EVO 4G LTE

Thanks for the 2 Hour bonus to beat the Epic Boss.

macrosb
06-17-2014, 05:46 PM
Thanks for your help Elita, game finally reinstalled after the longest download ever and the game fired up. Even managed to get the chance to defeat the boss again for the final two pieces needed to construct my + armour...nice one! ���� much relieved.....off to bed now as it's UK 2.00am!!

PG_GNight
06-17-2014, 05:48 PM
We have a fix and it will be live soon. This update was to address some in-game issues. The current epic boss will be up for a few more hours so that players may make up for the lost time.

What about those of us who are already done with Smilodon and want to get started on the next boss before going to sleep tonight? I usually have time to start crafting normal armor the night the eb comes out. Not going to happen tonight...

Ch3vr0n
06-17-2014, 06:36 PM
So finally managed to get in. 1.5hours AFTER NORMAL DEADLINE What do i see boss disappears in 25min. Managed to get lvl 43 down to 6664 hp and 24min left on timer. NOT enough time to kill him. Now what? Guess i'm screwed for the +armor

NOT AMUSED

roookey1
06-17-2014, 06:37 PM
What about those of us who are already done with Smilodon and want to get started on the next boss before going to sleep tonight? I usually have time to start crafting normal armor the night the eb comes out. Not going to happen tonight...
same for me ... this is just annoying. I already have to stay up to 2am (Europe!) if I want to deal with the new EB as early as possible, but this kind of "fix" must feel like a slap in the face for a good part of Greed's customers.

Sol Invictus
06-17-2014, 06:50 PM
I don't know what you expect them to do.

Seems to me that they were on top of this pretty quick.

I have NO problem criticizing GREE.
Sometimes things happen, and I think they reacted extremely well to this technical difficulty.

You didn't get one EB+ armor. Oh. My. God.
Get the next one.

Dianish
06-17-2014, 07:02 PM
same for me ... this is just annoying. I already have to stay up to 2am (Europe!) if I want to deal with the new EB as early as possible, but this kind of "fix" must feel like a slap in the face for a good part of Greed's customers.

Where in Europe? Smilodon will disappear at 4.00am at my place - Denmark.

Edit: I missread. Coffee havent kicked in yet.

mickylarge
06-18-2014, 01:29 AM
Where in Europe? Smilodon will disappear at 4.00am at my place - Denmark.

Edit: I missread. Coffee havent kicked in yet.

Have I misread too ? I still can't log in either with my android.
are they still fixing the issue ?

Sol Invictus
06-18-2014, 01:34 AM
Have I misread too ? I still can't log in either with my android.
are they still fixing the issue ?

Yes, you misread.


[UPDATE] Please re-install the game

Marco_
06-18-2014, 02:14 AM
You didn't get one EB+ armor. Oh. My. God.
Get the next one.
That's a dumb reply. Last air/earth boss before this one was Glacius, months ago...
I was planning to do 1 more fight and 4x 11 gems @ summoning stone (too busy playing this weekend so I was behind) when the update messed up, but now I'm looking at 5x 30 gems @ summoning stone unless I somehow miraculously manage to fuse 3 Sands today...
5 dark prince keys as compensation? I'd rather have Smilodon summoning stone @ 11 gems extended a bit.


Gree should really try that novel concept called "testing"...

And something for Gree to implement, hopefully without crashes: block the phone/tablet from falling into screensaver/battery saver mode when updates are running.

Sol Invictus
06-18-2014, 03:30 AM
Go top 25 for Sandstorm this weekend and do something productive with your life.

Lonestar Light
06-18-2014, 06:38 AM
What if after re-installing the game the game still won't open?

Valadril
06-18-2014, 06:51 AM
5 dark prince keys as compensation?


Be happy you at least got compensated, I didn't and I was unable to play for at least an hour and spent 30 minutes reinstalling the game.

B Legit
06-18-2014, 07:23 AM
Watch a video, for many in my guild that triggered the 5 keys to be awarded.

treckorn88
06-18-2014, 08:14 AM
We have a fix and it will be live soon. This update was to address some in-game issues. The current epic boss will be up for a few more hours so that players may make up for the lost time.

So...im just gonna make this short as hell cause im to pissed to even bother throwing out a huge msg about this.

This pretty much shows my situation, same as i guess many others.

This was at 23:15 or so, boss reset at 02:00 here in sweden.
I checked back at 01:30 or so to make the final hit on him and BOOM! What happens? game fails.

And all you do is paying us 5 dark prince keys after a vid?

Here's my propose, pay back every single gem used on the eb that week or simply give me another 5 dark prince keys along with the rest of the lvl 60 reward.
You got my Friend code in this account, look it up yourself, everything gets saved within games so just make this **** work, you ow it to me and every other player around my situation here.
:mad::mad::mad::mad::mad:


http://i35.photobucket.com/albums/d152/Treckorn/97823.jpg (http://s35.photobucket.com/user/Treckorn/media/97823.jpg.html)

emmie
06-18-2014, 11:58 AM
your data won't be wiped. :) It is tied to your device, it will be fine.

So even if im not connected with Facebook, or has back this game up in anyway I won't loose anything? Just double checking coz I love this game and would b gutted if I had to start over.

Adisty
06-18-2014, 12:06 PM
That's correct. After the re-install, you will notice a message sayin "After you finish the tutorial..." ,but once it starts your game will be just how it was.

treckorn88
06-18-2014, 01:56 PM
So even if im not connected with Facebook, or has back this game up in anyway I won't loose anything? Just double checking coz I love this game and would b gutted if I had to start over.

nop the game account is locked to your devices several ID's for security.

ronjones1776
06-18-2014, 03:26 PM
I just uninstalled and re installed and its still not working it keeps saying it needs to update and then it says can not connect to ther server error code 4 when is this going to be fixed

ronjones1776
06-18-2014, 03:41 PM
This has been happening since 11 clock last night and I've tried so many times now but still won't work Ijust want to know what's going on and if this is going to be fixed soon

Sand
06-19-2014, 04:16 AM
Try clearing the data and cashe. That's what I had to do and now its working fine

Enrique32564
06-19-2014, 01:01 PM
I downloaded the game for a KND offer. It was supposed to give me 25 gems but it didnt, is there a fix for this plz?

busteroaf
06-19-2014, 09:56 PM
Go top 25 for Sandstorm this weekend and do something productive with your life.

Wow. Sol the brainchild of the forums. You do realize, over the weekend is one of the best times to "do something productive with your life"...

You still never fail to amaze me with your sheer stupidity.

Warhawk
06-21-2014, 08:14 AM
Sigh...when is this damn Black screen of death going to be fixed??!?!?!