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Dipstik
06-12-2014, 07:17 PM
So I opened the game and got a notice to upgrade. I did so, and then it said there's a new version available. Does this new version ever open up or does it just tell people to go download the latest version? Needless to say, there's no upgrade to get anymore... I already did it.

namedud
06-12-2014, 07:20 PM
Same issue here with CCHD.

Luckily if you're on iPad CC universal works, but for me at this time CCHD is a non functioning waste of storage space on my device.

PammyHoJo
06-12-2014, 07:26 PM
I have 3 iPads and can't get an update. Can't access game at all.

kimberleyj
06-12-2014, 07:28 PM
same problem . it means we get less chances of opening boxes boooo.

namedud
06-12-2014, 07:29 PM
Install the regular, non HD version of CC on your iPad. Latest version is 5.2 and works fine.

Latest version of CCHD is 5.1.1 and will not open. It just prompts to download the latest update, which either isn't in the App Store yet or doesn't exist yet.

The Avenger$
06-12-2014, 07:30 PM
Yeah same here on ipad with cc hd

mxz
06-12-2014, 07:33 PM
Version 5.2 is the first glitch free version!

Eddie Eagle Eye
06-12-2014, 07:35 PM
Same problem here upgrade loop on the iPad but iPhone 5c upgrade seems to work
Hmm hopefully be fixed soon

Mystruss
06-12-2014, 07:38 PM
6355

Yep, really sucks eh. I'd send in a ticket but as I can't access the game, it makes it rather difficult :mad:

jcommander17
06-12-2014, 07:41 PM
I am having the same problem

namedud
06-12-2014, 07:46 PM
Smh...

Install the iPhone version on your iPad. It works.

If not, don't be alarmed. The robbers and stalkers are already on their way.

Dipstik
06-12-2014, 07:46 PM
Someone in my Syn linked to an article about how Apple is starting to prohibit apps that promote other apps. Specifically the video linking is prohibited. Not sure why or how Gree is going to fix this.

http://www.engadget.com/2014/06/10/apple-banning-apps-social-sharing/

Bill550
06-12-2014, 07:47 PM
So I opened the game and got a notice to upgrade. I did so, and then it said there's a new version available. Does this new version ever open up or does it just tell people to go download the latest version? Needless to say, there's no upgrade to get anymore... I already did it.

This is getting me ready to quit, why do you have to do updates right before events, I can't open mine either.

Beeyatch
06-12-2014, 07:47 PM
Same problem for me.

Mystruss
06-12-2014, 08:02 PM
Install the regular, non HD version of CC on your iPad. Latest version is 5.2 and works fine.

Latest version of CCHD is 5.1.1 and will not open. It just prompts to download the latest update, which either isn't in the App Store yet or doesn't exist yet.

Thanks for the tip. I have downloaded this version (unfortunately not before all my LTB's got robbed) but now have no case event. I tried to start the LTQ to get a case and maybe have them available to open but when I go to 1/10 I don't have the NPC available either :confused:

namedud
06-12-2014, 08:04 PM
Exit and restart until the correct data loads. You'll know when it has because the events will be working normally again.

PhantomNine
06-12-2014, 08:09 PM
Can we get a Gree rep to give us information on what's going on? I suspect many of us will be losing in game cash from our buildings and miss out on the event prizes due to this problem.

Sleazy_P_Martini
06-12-2014, 08:15 PM
Umma put a ticket in for all the cash I lose from robs cuz of this. Then I'm gonna insist those thieves get banned for exploiting a glitch.

The Avenger$
06-12-2014, 08:28 PM
I'm missing out on opening cases too.

Skywall
06-12-2014, 08:43 PM
Same issue.

Debbi
06-12-2014, 08:50 PM
I'm have the same issue with my iPad. My iPhone updated over a hour ago. This is very frustrating how can I open my last case if I can't log in. Gree and apple need to be on the same page before putting out an update. 😡😡😡😡😡😡😡

Touch Down
06-12-2014, 08:57 PM
This sucks. I am sure Gree wont give a crap about compensating time or gold for the lost time on the current case event.

FUG

My2cents
06-12-2014, 09:10 PM
We will get ten gold...and we will take it like the crack babies we are.

Sirius
06-12-2014, 09:14 PM
It's being looked into now folks. I do apologize for this issue popping up.

mxz
06-12-2014, 09:22 PM
Let's get monte and Vlad on to whine. Surely we'll be compensated, then!

Boobie
06-12-2014, 10:01 PM
Same issue. Vicious cycle of "install update to open the game" then "no update available".

Sirius
06-12-2014, 10:02 PM
Please restart/login the game again folks as everything should be okay now.

namedud
06-12-2014, 10:05 PM
Works on my iPad now. Good job!

Edit: wow... so much lag. All decorations disabled since long ago, and I don't even have any in my hood. Still lagging bad.

The Avenger$
06-12-2014, 10:24 PM
Please restart/login the game again folks as everything should be okay now.

When will CC HD get the 5.2 update?

Sleazy_P_Martini
06-12-2014, 10:55 PM
Works on my iPad now. Good job!

Edit: wow... so much lag. All decorations disabled since long ago, and I don't even have any in my hood. Still lagging bad.

ipad air a beast. no lag here. back myself.

namedud
06-12-2014, 11:08 PM
Well that sucks. I guess an iPad2 is a dinosaur now. Still does everything it's always done as well as it ever has, but CC lags now. :(

My2cents
06-12-2014, 11:29 PM
And what did this downgrade give us?

namedud
06-12-2014, 11:40 PM
Probably a relocated raid boss icon, since there is currently a box event icon occupying the space normally given to the raid boss menu icon. The raid boss starting later today will be the first time a raid boss event has been run concurrent with a box event, and both icons obviously cannot be in the same spot.

Apparently in MW the raid boss icon is now in the upper right corner (where that annoying blue hexagon button used to be).

Scuffie
06-13-2014, 05:50 AM
I am having the same problem

Are Gree doing anything about this, sent in two requests, hours ago, still nothing..
:mad:

Scuffie
06-13-2014, 05:58 AM
Please restart/login the game again folks as everything should be okay now.

what?... login or restart game??.. is this suppose to be a solution to why my game wont update, they is no login or restart on CC...

Scuffie
06-13-2014, 06:16 AM
this sucks. I am sure gree wont give a crap about compensating time or gold for the lost time on the current case event.

Fug

reboot ur phone dude, i had same prob, now its updated...:d

Scuffie
06-13-2014, 06:17 AM
this is getting me ready to quit, why do you have to do updates right before events, i can't open mine either.

reboot ur phone ppl.. It will update to latest version..;)

tanioula
06-13-2014, 06:59 AM
I have same problems before I update new version I go too phone settings
Delete data go update it and open the game. It takes lots of memory space if I don't do that....

cajunman
06-13-2014, 07:43 AM
any word on the limited buildings and other things for sale?
i have not seen any items for sale, has anyone else?

namedud
06-13-2014, 11:40 AM
This problem has returned. CCHD won't run without prompting the user to install the most recent upgrade, even though it's already installed.

JakeCullen
06-13-2014, 11:53 AM
This problem has returned. CCHD won't run without prompting the user to install the most recent upgrade, even though it's already installed.

Same here...

namedud
06-13-2014, 03:55 PM
CCHD version 5.2 update is in the apple App Store. Working again now.